This Complaint is for not providing refund to the Customers by Atria Convergence Technologies(ACT Fibernet).

Name of Complainant Jackson Fenore
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jackson Fenore:

I had recently disconnected my ACT Broadband connection in Chennai as I have moved to my hometown Kanyakumari. After disconnection ,761 Rupees was the account Balance for my connection Id. I have requested ACT Customer care for refunding 761 Rupees, but ACT says that there is no refund option for account balance but Credit transfer can be done to other ACT connections. I don’t have anyone in my friends circle using ACT connection for Credit Transfer. Kindly Request you to check with ACT Broadband and initiate the refund for 761 Rupees.

ACT Connection User Id: 103698213676
Registered Mobile No: 9962742647
Contact No: 7639107766

Image Uploaded by Jackson Fenore:

This Complaint is for not providing refund to the Customers by Atria Convergence Technologies(ACT Fibernet).

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