| Name of Complainant | |
| Date of Complaint | May 25, 2023 |
| Name(s) of companies complained against | ACT Fibernet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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suddenly I changed my location begur to rk township, I asked for shifting but there is no feasibility so retention team force me to disconnect the connection, they don’t know how to convince the customer for ownership change also,finally they disconnect the connection
Now I opted for 6 month connection and I am only used 2 months, after disconnection your customer care executive called me and informed to return the router so one guy called me and he came near bommasandra gate and took act router I believe ACT always that’s the only reason I am not ask anything, but suddenly they informed my number is not reachable but this is scam may be they missed the router somewhere or they done some fraud here ,if they informed number is not reach means show me the call proof , I am promise that I am sure I returned the router, in bommasandra lot of cctv is there kindly investigate why becoz router is missed from your ACT end only.
Now
One guy called me now and he asked why you not collect the docket when you returned the router
My answer is when i received the first call from customer care, that customer care didnt informed anything about docket number, she simply called us and informed us that she send one guy from ACT, please returned the router, so without sharing this docket information how the customer knows about the policies of ACT, so it is a scam
Regards
Saktheesh
8553058237
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