So, I contacted ACT customer care regarding a new connection on 20th December 2024. The agent sent me the plan details, and I selected a 3-month plan. He shared the documents checklist and the payment link, and I made the payment instantly around 9 AM today. He promised that the connection would be completed by […]

Act fiber net bill date is 1st to till month end. Iam taken entertainment pack of 295/-generated by 25th of last month And they taken this month 2 times,iam asking to why are you charging 2 months,they told that October 25th is last day of entertainment date,remaining days of this month only that’s the reason […]

Facing internet connection outage 16-09-2023 7:30pm and max resolution time was given as 24 hrs and still the issue not resolved even after 24hrs and still requesting for another 24hrs. I had to loose my WFH today and not sure whether I can work tomorrow that is 18-09-2033. Internet connection issue was last modified: September […]

For the past 5 months, I have been experiencing regular internet outages that last for hours. These downtimes have been occurring multiple times a week, causing significant inconvenience and hindering my ability to carry out important tasks, both personally and professionally. The lack of reliable internet connectivity has negatively impacted my productivity, communication, and overall […]

I was intimated by Act fibernet for broad band connection and was told to pay 569 for basic plan after which they said they would come and do the installation but after the payment, they cut all my calls and didn’t respond to any of my messages. Broadband connection was last modified: July 6th, 2023 […]

It has been more than 4 days that a complaint was raised for loss of internet connection.But ACT company is not responding and harassing me to disconnect the service. No internet connection -ACT was last modified: July 5th, 2023 by Consumer Court

I had recently disconnected my ACT Broadband connection in Chennai as I have moved to my hometown Kanyakumari. After disconnection ,761 Rupees was the account Balance for my connection Id. I have requested ACT Customer care for refunding 761 Rupees, but ACT says that there is no refund option for account balance but Credit transfer […]

suddenly I changed my location begur to rk township, I asked for shifting but there is no feasibility so retention team force me to disconnect the connection, they don’t know how to convince the customer for ownership change also,finally they disconnect the connection Now I opted for 6 month connection and I am only used […]

Hi Sir, I am Rajan R from Bangalore. I was using Act Fiber net internet, mine is a rented house, when I took a room to another place, they said that they will change the connection there, I took the new package for six months and paid three thousand and eight hundred rupees, but then […]