Complaints Regarding Tours & Travels

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Bus Reached destination 1.30 hour late

Posted on by Consumer Court
Name of Complainant Shaikh Iftekhar Ali
Date of ComplaintDecember 3, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus number DL51GD8077 (Nuego Bus) got late by 1.30hour i.e; 12.48am instead of 11.35pm at destination as I have to travel further Jaypee Hotel where the Nuego Stand available requested them to drop at stand as it’s late night they denied and move on, who is responsible for bus late then. Bus Reached destination 1.30 […]

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I tried to book a flight through Happyfare.in. They took the money and never confirmed the ticket. Now they are saying you need to wait for 5 days to process the refund

Posted on by Consumer Court
Name of Complainant Mir Mudasir Ali
Date of ComplaintDecember 2, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I tried to book a ticket from happy fares and after they took the money they never confirmed the flight. I tried to reach out to them regarding this but they replied that the refund will be initiated in 3-5 working days I tried to book a flight through Happyfare.in. They took the money and […]

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Tempo traveller scam (DARSHAN TOUR AND TRAVELS)

Posted on by Consumer Court
Name of Complainant User
Date of ComplaintDecember 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We inquired for a tempo traveller form xxxx to xxxx destination on christmas for which he quoted any overall price of 18000 . For a better price we called few more vendors but came to know that all others were asking an average of 25000 for same destination . We were really happy and suprised […]

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Refund not received for cancellation of Booking

Posted on by Consumer Court
Name of Complainant Harshitha
Date of ComplaintDecember 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked Europe trip on 27th November for a January 2024 batch. But realized I might face issues for Visa as I don’t have certain documents. Hence I raised ticket for change of trip destination on 29th November, On 30th November the customer support mailed that they are initiating refund of the partial booking […]

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Ticket refund

Posted on by Consumer Court
Name of Complainant Zelda
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket by accident for 22nd November 2023 instead of 23rd November 2023. I called the redbus customer service within 30 minutes but their IVR did not connect me to a person and after multiple calls I got thru to someone and he said it’s past 30 mins they can’t do anything. I […]

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No refund even if I cancelled within 15 mins

Posted on by Consumer Court
Name of Complainant Krishna Yaparthi
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

1. Accidentally booked 3:30 cab but it is actually in a 24 hr format. Within 15 mins I asked them to refund but they are giving 0 refund as it is after 9 pm but I booked itself at 9:15 and called at 9:30 promptly. 2. It is mentioned that is is a cab service […]

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Bus got stuck in sirsa

Posted on by Consumer Court
Name of Complainant Harry
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had the absolute worst experience with this bus company. First of all, the bus broke down in the middle of nowhere at Sirsa, leaving us stranded for hours with no explanation or assistance from the staff. And to top it off, when a second bus finally arrived, the staff refused to let us board […]

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A1 Speed Parcel Services

Posted on by Consumer Court
Name of Complainant Udayalakshmi GR
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We parceled luggage’s of my sister marriage on 14th Nov 23 from Chennai Vandalur office. It was promised to deliver on 15th Nov 2023 at Kumbakonam. But after a very long struggle, it was delivered on 17th Nov 2023, after the marriage is over. Also, no track of the luggage, no code was mentioned over […]

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Wrong GST Invoice provided by Red bus and customer care is not ready to correct the invoice

Posted on by Consumer Court
Name of Complainant Devesh Dubey
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket online using Red Bus online portal, www.redbus.in. My Ticket No is TSBD60957932, Kanchipuram to Bangalore for travel on Wednesday 18 Oct 2023. I have paid and received ticket with a cost of 642.75 and GST invoice – RBSC008919939 with wrong amount of 639.58. I raised the complain to telephonic customer care […]

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Travel Agency Fraud

Posted on by Consumer Court
Name of Complainant Ketan
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi Team, I have booked holiday to Maldives from Mumbai with Wanderer Whiz holidays. Booking Reference: 381528035 Have booked full package including flights. My holiday was about to start on 15th May 2023 but the tickets were cancelled from tours operator 2 days prior to my trip. I am following up and struggling for full […]

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