OLA

Ola is not refunding even after they approved the refund. Instead, their team calls me every day to make payment.

Name of Complainant Y
Date of ComplaintFebruary 5, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I paid directly to the driver and ola money got also deducted. I raised complaint to Ola in December 1st week. They took long time and approved refund on 21st December. Till date, i have not received any in bank. I shared all payment screenshots and bank statements multiple times. Instead of paying me back, […]

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Ola Electric Refund

Name of Complainant Prasanjeet Dutta
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have been receiving emails from Ola Electric that my refund will be done by 7-10 days but my refund was initiated more than 14 days ago. Customer care not taking up calls as it says my phone number is not registered in their database. To be honest i have booked Ola S1 by the […]

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Not getting refund of Rs. 200/-

Name of Complainant Bilal Shaikh
Date of ComplaintJanuary 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 5th January 2023, I had booked OLA cab from Koparkhairne, Navi Mumbai to V-Ensure Pharma Technologies Pvt. Ltd, Kharade Budruk, Panvel. The bill for that OLA cab had been Rs. 757/- but the OLA driver had demanded me more money for that travelling. He asked me to give toll charges even though the toll […]

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After boarding to the ola cab driver denied

Name of Complainant Sudhan majhi
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

After boarding the ola cab, the driver asked to cancel the trip and wanted cash to drive to the destination or else asked extra Rs 150 than the actual price. But i need the bill so he asked us to get down from the taxi and and made forced us to get down from the […]

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Driver misguided the route, rash driving and didnt follow map route

Name of Complainant Neha
Date of ComplaintJanuary 28, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Driver’s Name – Mahesh. Vehicle – DL1RT8850. I along with my 6yrs old kid Booked ola cab to railway station in noida, driver came to the apartmnt and complaining about the gate guards that they take photo/details which waste too much time and we get paid by kilometers.i said its a procedure. Then he asked […]

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Ola took my money

Name of Complainant Yash khanna
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

i booked a ride on 19 nov 2022 at 02:09 PMstanding near bhikha ji cama palace metro station and as shown in figures it costed me around 113 INR . there is an option in ola app in which we can pay even after the ride starts so i payed through phonepe and amount deducted […]

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Permanent registration number of ola s1 pro

Name of Complainant Yawar nazir kalla
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have ordered ola s1 pro on 7 july 2022 and have received same on 19 August 2022 ever since then I haven’t received permanent registration number and registration certificate of the vehicle i have tried calling the ola electric customer care but I haven’t received any response from them Permanent registration number of ola […]

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Ola asking me the money which I’ve already paid [RESOLVED]

Name of Complainant Yonisha
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Usually, I use ola bike for an emergency situations. Last month end of the Decemeber 2022, I had to book ola bike. While traveling i tried to click the post paid option in ola app. But i was cancelled, on that time i wasn’t activate. It showed like “Can’t activate Post paid”. So when i […]

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DRIVER TAKE INCORRECT ROUTE AND CLAIMED 251/- EXTRA

Name of Complainant SATYAJIT DEY
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have completed a journey on 10-12-22 , 4:43 PM, from belghoria to howrah station. The amount has been shown in my OLA Account 586/- . I have already paid that amount by phonpe. But after completion of the journey , the driver claimed 251/- extra. The extra charge has been made by the driver’s […]

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Incorrectly charged Fare

Name of Complainant Ashwani Saxena
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have been charged without giving duty as driver cancelled the trip just after starting the trip saying there is an issue with the cab. Please check and reverse the charges as soon as possible. CRN : 7007834509 Date of trip: 14-January-2023 Incorrectly charged Fare was last modified: January 23rd, 2023 by Consumer Court

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