Complaints Regarding Tours & Travels

Booking cancelled but not refunding

Name of Complainant Amit Gupta
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I tried booking a ticket on travolook on 27 May 2021 but booking was canceled before confirmation customer service told it would be refunded within 15 days. I booked again on 28 May it was successful and was traveled by passenger. But I haven’t received the refund customer service not responding. I complained on consumer […]

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Flipkart Travel

Name of Complainant Sushmita Shill
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 18/07/2021 I was booking flight tickets from Guwahati to Bangalore but the destination search engine of flipkart page has got changed to Bangalore to Guwahati after an error encountered on first attempt which I didn’t notice and booked the flight ticket erroneously. I called flipkart customer support immediately and explained the same thing. And […]

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Travolook refund fraud

Name of Complainant Ezra Paul
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir,i booked a flight from Tiruchirapally to Hyderabad via Chennai on the 28th of June 2021 and the system cancelled the ticket on its own and its been 35 days and i still didnt get my refund. I have caled them 10 times and emailed 3 times Detauls: Online booking from www.travolook.in with reference no […]

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Fake booking by the website and not refunding the amount back

Name of Complainant rajshekhar
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, Booked a ticket from Hyd to chennai on Jun 13 via travolook, but the ticket got immediately cancelled stating some issue from the airlines assuring that refund will be given within 7-10 days. However, its been over 2 Months but the refund is still not processed. Please refer to the conversations attached. The […]

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Refund

Name of Complainant Anjali Tibrewal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was booked through paytm on 16th june but the flight was cancelled and team was not initiating the refund as air india had not initiated the refund and paytm had asked me to wait for 45 days due to covid. Now air india have initiated the refund but paytm is delaying from their […]

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Agoda Hotel Booking

Name of Complainant Karan Kapoor
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked one hotel from Agoda using their online portal and paid 6590 for the room tariff. Post payment i have not received the booking confirmation but the money got deducted from my account in the name of Retail Domestic PT, Mumbai. I have called Agoda but they have denied this booking transaction. Agoda […]

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Fraud company

Name of Complainant Akash
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir , There is a company called as travelolook.in which appears on Google to book flight ticket. This is a fraud company which charges you money for your ticket , then cancels your ticket and says that we will refund you your money . This is a new way of scamming customer. You can […]

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fraud at the time hotel booking

Name of Complainant SHUDHANSHU SRIVASRAVA
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking through agoda website which was of Rs 14808.06 on 31uly2021 i made the payment through the SBI card payment bank gateway further i received a message regarding the amount being deducted from my account and the merchant name was ‘Retail Domestic PT Mumbai’ when i checked my booking i saw there […]

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Not received refund

Name of Complainant Meenu a
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked flight tickets through travolook. Immediately after all the process I got a message that confirmation of booking is under processing, it may take some time. Then a lady called me and told that my booking got cancelled and amount will be refunded. But its been about 3 months and nothing happened. I called […]

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Complaint against Vaishnavi tours and travels

Name of Complainant Ravi Thakur
Date of ComplaintAugust 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Being a pilgrim, I had booked booked tour for Kedarnath, Badrinath and other places for my mother and sister. Total individual price was Rs 16500/- and Rs 33000/- for two person. I had submitted Rs 11000/- as advance payment in the month of February. This tour was planned in the month of May […]

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