Complaints Regarding Tours & Travels

Fake booking by the website and not refunding the amount back

Posted on by Consumer Court
Name of Complainant rajshekhar
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, Booked a ticket from Hyd to chennai on Jun 13 via travolook, but the ticket got immediately cancelled stating some issue from the airlines assuring that refund will be given within 7-10 days. However, its been over 2 Months but the refund is still not processed. Please refer to the conversations attached. The […]

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Refund

Posted on by Consumer Court
Name of Complainant Anjali Tibrewal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was booked through paytm on 16th june but the flight was cancelled and team was not initiating the refund as air india had not initiated the refund and paytm had asked me to wait for 45 days due to covid. Now air india have initiated the refund but paytm is delaying from their […]

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Agoda Hotel Booking

Posted on by Consumer Court
Name of Complainant Karan Kapoor
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked one hotel from Agoda using their online portal and paid 6590 for the room tariff. Post payment i have not received the booking confirmation but the money got deducted from my account in the name of Retail Domestic PT, Mumbai. I have called Agoda but they have denied this booking transaction. Agoda […]

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Fraud company

Posted on by Consumer Court
Name of Complainant Akash
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir , There is a company called as travelolook.in which appears on Google to book flight ticket. This is a fraud company which charges you money for your ticket , then cancels your ticket and says that we will refund you your money . This is a new way of scamming customer. You can […]

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fraud at the time hotel booking

Posted on by Consumer Court
Name of Complainant SHUDHANSHU SRIVASRAVA
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking through agoda website which was of Rs 14808.06 on 31uly2021 i made the payment through the SBI card payment bank gateway further i received a message regarding the amount being deducted from my account and the merchant name was ‘Retail Domestic PT Mumbai’ when i checked my booking i saw there […]

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Not received refund

Posted on by Consumer Court
Name of Complainant Meenu a
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked flight tickets through travolook. Immediately after all the process I got a message that confirmation of booking is under processing, it may take some time. Then a lady called me and told that my booking got cancelled and amount will be refunded. But its been about 3 months and nothing happened. I called […]

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Complaint against Vaishnavi tours and travels

Posted on by Consumer Court
Name of Complainant Ravi Thakur
Date of ComplaintAugust 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Being a pilgrim, I had booked booked tour for Kedarnath, Badrinath and other places for my mother and sister. Total individual price was Rs 16500/- and Rs 33000/- for two person. I had submitted Rs 11000/- as advance payment in the month of February. This tour was planned in the month of May […]

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Insurance amount paid with flight tickets and insurance not issued by MMT

Posted on by Consumer Court
Name of Complainant Shreya Gupta
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

BOOKING ID – NF78182310639188 PNR – THEQ8F Booking date – 13th June 2021 I have paid additional amount for insurance with the tickets booked for 3 passengers approx 857/- INR, However MMT did not even issued the insurance certificate as it wasn’t booked. Now my flight got cancelled by the carrier and I asked for […]

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Travolook.in

Posted on by Consumer Court
Name of Complainant Vinay Gupta
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The flight ticket was not booked and they said that the booking was not confirmed from the airline. Hence the amount will be refunded within 8-10 working days. But even after that it’s not refunded and now they are saying that it will take another 15 working days. My ticket amount was Rs. 3207. Travolook.in […]

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Air ticket price refund as the flight cancelled . Airline refunded that to Travolook. But Travolook not refunding to me

Posted on by Consumer Court
Name of Complainant Bhupendra Pattnayak
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a ticket for my Father to travel from BBSR to HYD for 15th April 9:40 AM in Indigo 6E 283. But the flight got cancelled for technical issues. Indigo have full refunded the fare RS- 4963/- to travolook. But Travolook did not refund anything to me even after multiple email followup. Dont […]

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