| Name of Complainant | |
| Date of Complaint | July 19, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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14th july was my birthday and i had ordered the birthday cake via Swiggy. i received melted cake (without mentioned name and happy birthday on the cake )and showed him (delivery boy) he’s also agreed to complaint/returned for the cake. i told the delivery boy to returned the cake but he’s refused to returned due to companies policy. he told me that i had to complaint on the swiggy portal, if i want refund or replacement. i do the complaint on the swiggy portal with the images of pics (uploaded) but executive was on hurry and without any solution he’s closed my complaint. after that i had tried a lot, file a complaint but swiggy wasn’t listening to me even not tried to understand my point. swiggy haven’t any call to me for any explanation for melted/ bad quality of the cake. i want refund for this and compansetion also for torturing me.
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