Complaints Regarding Hotels & Restaurants

Restaurant not providing drinking water

Posted on by Consumer Court
Name of Complainant V Sainadh
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have visited this hotel named DURGA VILAS in Rajahmundry-Vijayawada Highway in Andhra Pradesh and i have ordered breakfast. But surprisingly, they havent provided any drinking water. I asked the cashier about the free drinking water rule that is neccessary for all restaurants and he replied this is our rule we dont provide water if […]

Read More...

Regarding missing in sause in packing packet and stuffing problem in burger

Posted on by Consumer Court
Name of Complainant Aditya
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

In my order of nikku singh burger there is missing in sause in packing packet and missing in stuffing of burger King paste(yellow color) I purchased two nikku singh burger , quality and taste of burger is very poor . Regarding missing in sause in packing packet and stuffing problem in burger was last modified: […]

Read More...

NOT REFUND THE AMOUNT ALREADY ADVISE CUSTOMER CARE /Account or service reference ORDER NUMBER -5153971649 Ticket Id :3037910845

Posted on by Consumer Court
Name of Complainant RAJEEV KUMAR
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear SOD We have mention the address but your delivery persons has reached wrong address as per your concern and by mistekenly we have mentioned two Adress but we discussed with Zomato customer from the refund applied the customer desk advise will try to give refund Please check we. Have not used your food order […]

Read More...

Hotel Booking fraud by Agoda

Posted on by Consumer Court
Name of Complainant Ankit Sethi
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I searched Agoda for a stay of 10 people from 7th to 8th September 2023 with 8 adults and 2 children. It showed me a hotel and I booked it. After booking, it showed me that the booking was made for only 3 adults Hotel Booking fraud by Agoda was last modified: September 11th, 2023 […]

Read More...

Cockroach found in food

Posted on by Consumer Court
Name of Complainant Srishti
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We ate at this restaurant with 2 senior(63 and 57 years) citizens and a toddler (4 years) and me (33 years), we were served food qhich contained too much color to stain our entire hand red. Later after eating the food we discovered a cockroach which was in the roti basket under the tissue. We […]

Read More...

Non delivery of the order & claiming delivered

Posted on by Consumer Court
Name of Complainant Mohammed Kaleem
Date of ComplaintSeptember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order in Zomato at Restaurant NOTO – Healthy ice cream with order Id 5163365341. I was supposed to receive the order at 9:34 but I got delayed then after sometime I tried reaching out to the the customer care executive, they said it will be delivered in 5 mims, 10 mins, […]

Read More...

Food Hygiene and Quality and Quantity.

Posted on by Consumer Court
Name of Complainant Bolla తేజ
Date of ComplaintSeptember 10, 2023
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

హోటల్ సాయి సిద్ధార్థ లో నేను చికెన్ దమ్ బిర్యాని రెండు పార్సెల్ తీసుకున్నాను ఒక్కొక్కటి ₹160. ఈ రెండు పార్సెల్ కి 320 రూపాయలు క్యాష్ ఇచ్చాను .ఆ పార్సెల్ తీసుకొని ఇంటికి వచ్చి చూడగా ఒక parcel చికెన్ దమ్ బిర్యాని కరెక్ట్ గా ఉంది. వేరొక పార్సెల్ లో only biryani chinna చికెన్ పీస్ చిన్న పీస్ ఒకటేసారు అంటే చికెన్ దమ్ బిర్యాని కి ఇవ్వాల్సినంత బిర్యాని గాని చికెన్ […]

Read More...

Online booking fraud by Agoda

Posted on by Consumer Court
Name of Complainant Harish Bakshi
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked hotel booking of solitaire hotel dehradun for one day from agoda app with 2 adult and 1 child with age and with breakfast. They were offering better price compared to other online sites which attracts me to book the same with them but the moment I paid the amount for the booking […]

Read More...

Incorrect food delivery from Eatsure

Posted on by Consumer Court
Name of Complainant SAYED SAFAQUE ALI
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered cheese and corn pizza (cheese burst) but a magerrita pizza was delivered. Upon checking with customer support for replacement/ refund. Very unprofessionally they disregard my request as if I was lying. Attached screenshots for reference. Incorrect food delivery from Eatsure was last modified: September 9th, 2023 by Consumer Court

Read More...