Complaints Regarding Hotels & Restaurants

Fraudulent Booking and transaction by Agoda.com – Refund and Compensation

Posted on by Consumer Court
Name of Complainant Somanna
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked a resort in Wayanad which was listed in Agoda.com namely Lakkidi Holiday Hills Resort and completed payment process as per their requirement and received confirmation and invoice from Singapore entity from Agoda.com.The screenshot of the same has been attached. However,upon arriving at the location the shared contact declined of any operations of […]

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Zomato man delivered on wrong address

Posted on by Consumer Court
Name of Complainant Sahej kaur
Date of ComplaintSeptember 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order 2 food and the Zomato man delivered my food to wrong person and don’t call me for my food pick up and nither they refund my money nor by food I complain to Zomato customer service but they also do nothing even I was tried of all this thing . Zomato man delivered […]

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KFC Supv. slandered, cursed and verbally abused me for coming back to ask for my order ,she forgot

Posted on by Consumer Court
Name of Complainant Latoya Nwugballa
Date of ComplaintSeptember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

we ordered KFC online yesterday evening around 7:30pm and went to pick it up at the Main Street Location in Snellville. The door was locked and we were told to go thru the drive through. In the drive through I gave name and the lady confirmed the order and told me to drive up. upon […]

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FOOD SERVED IN MOTO GP STALL NOIDA WAS STALE

Posted on by Consumer Court
Name of Complainant DEEPAK
Date of ComplaintSeptember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

BIRIYANI BY KILO HAD PUT UP A STALL IN BUDDH CIRCUIT NOIDA IN MOTO GP 24 SEPTEMBER THE FOOD SERVED THERE HAS BEEN SO EXORBANT HIGH AND SERVED OLD AND STALE STINKY FOOD WITH MEAT, WHICH WAS SO UNHYGENIC AND THE STAFF ARE NOT EVEN AWARE OF IT, HEATING IT UP IN THE MICROWAVE AND […]

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Payment made but order not received

Posted on by Consumer Court
Name of Complainant Aditya
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed the order on kfc website today(27th sept 2023) and after the amount is deducted , it still shows the items in cart and not in order placed and when i gone to resturant to with this problem they say there is server down and order will be placed which till now has not. […]

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Ordered marked delivered but never delivered

Posted on by Consumer Court
Name of Complainant AJIT
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on swiggy on sept 26 2023 and the delivery guy didn’t came to my address and marked the order delivered. I even tried to call the delivery person but he didn’t attend any of my call , then i call the swiggy executive after understanding the situation he also tried to call […]

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Refund from Eatclub

Posted on by Consumer Court
Name of Complainant Sayali
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my order within 40 secs due to change in order. The refund process is showing processed and message was to receive refund within 10 days but today is the 10th day and I haven’t received my refund yet. Payment was made through gpay. Query #IGMIXB Refund from Eatclub was last modified: September 27th, […]

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Fraudulent booking at Agoda

Posted on by Consumer Court
Name of Complainant Catherine
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint regarding a fraudulent transaction that occurred on my credit card and the negligence on the part of Agoda in handling this matter. I seek your assistance and intervention to protect my interests and rectify the issues outlined below. 1. Security Concerns and Negligent Handling: On 27 July […]

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Delayed delivery and customer service not responding

Posted on by Consumer Court
Name of Complainant Hari
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food for my family,they give promises time is 50 mins. But I got the order after 1 Hour 30 Minutes. I raised the query on customer support they are not resolved my issue they said do you want cancel the order cancel it just the rash word on call and he closed […]

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Didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Abhishek pawar
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order has been taken by wrong delivery guy so the delivery guy is like i cant do anything. So i want my money back. If i didnt i will raise a conplaint against both pautm and ondc foods in consumer court Didn’t deliver my order was last modified: September 24th, 2023 by Consumer Court

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