Complaints Regarding Hotels & Restaurants

Zomato Complaint: Refund of cancelled order

Posted on by Consumer Court
Name of Complainant Disha Mathur
Date of ComplaintMay 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from zomato but realizing that the address is wrong.. I immediately raised a cancellation request. And yes it was immediate.. they raised cancellation request after a long 15 min irrelevant chat. So I called the restaurant to cancel my order and they said that they got my cancellation request immediately after […]

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Refund not get back

Posted on by Consumer Court
Name of Complainant Vishal gawali
Date of ComplaintMay 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have initiated a refund against your order (id: 1210635093) on Zomato Order. Refund of Rs 210 will start reflecting in your N.A wallet within 24-48 hours. Refund not get back was last modified: May 27th, 2019 by Consumer Court

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Zomato Complaint: Got pathetic quality food

Posted on by Consumer Court
Name of Complainant Suraj parfeshi
Date of ComplaintMay 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from zomato and i got poor quality food from the restaurant. I have registered my complaint to customer care about it but they are not giving any reply to my queries. They are only text me that they are improving their service and leave it this ordered as exception. Zomato Complaint: […]

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Refund Void sale Payment-Mc Donald’s restaurant

Posted on by Consumer Court
Name of Complainant Deepak Kumar
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team I had visited the Mc Donald’s restaurant Janak Palace, R1, Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058 on October 9th May 2019. And ordered a meal (2 McAloo Tikki , 1 Cold Drink, 1 Medium Fries & 2 McPuff ) and payment has been made via debit card for Rs289 but your […]

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Zomato Refund related issue

Posted on by Consumer Court
Name of Complainant Aditya Sreeram
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on Zomato on 22.04.2019. I had an issue with the order and Zomato has initiated a refund on the same day and had provided me RRN 20190422111212801300168272529199455 as a reference to my refund. However, the refund which should have been reflected back to my bank account within 4-5 business days is […]

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Zomato Complaint: Cancellation and penalty of my order

Posted on by Consumer Court
Name of Complainant Saurabh
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Maine ek (Order 1) Rs 425 ka order kiya jo on line payment ke liye tha lekin wo galti se cash on delivery ho gya ….. Jisko cancel krne ko Maine turant 2 min ke andar he zomato chat pe request bhi ki aur mujhe chat se suggestion di gai ki app zomato delivery boy […]

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Zomato Food rate list Complaint

Posted on by Consumer Court
Name of Complainant Shravan
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello I want to just know why zomato faking there discount value.the restaurant I used to go usually have a roll which cost me 20 rupees but in zomato the price is showing 30 and then delivery charges and after discount I found the rate same?if they want delivery charges then it’s okay do.but why […]

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Restaurant Service Charge Complaint

Posted on by Consumer Court
Name of Complainant Mayank Khandelwal
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I went to the restaurant at BOA village, cibil Lines, New Delhi. When I asked for the bill, restaurant charged Service charge on by bill when I asked the manager Mr Jaswant to remove these charges, he rudely replied no, we can’t remove these charges  and this is our restaurant policy. Bill copy is attached. […]

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Zomato Executive denied his duty. Denied refunding money as well.

Posted on by Consumer Court
Name of Complainant Shashwat Bagaria
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

OrderID: 1116961054 I placed an order on zomato for Ketchup paying in advance. Executive reached a different location. Another executive, named Gaurav, called me to inform that I’ve mentioned the wrong address and no money will be refunded. This is just outrageous. Zomato Executive denied his duty. Denied refunding money as well. was last modified: […]

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Refund Amount From Mount Manor

Posted on by Consumer Court
Name of Complainant Ravipati Koteswararao
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir/Madam, I booked the hotel for my relative at Mount Manor in Chennai on 22nd May 19 and i made a payment while booking itself,but due to unexpected reasons we didn’t check in the hostel and informed same thing to hotel to cancel it.They Cancelled it,but they are refunding the money even though we […]

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