Complaints Regarding Hotels & Restaurants

Restaurant Service Charge Complaint

Name of Complainant Mayank Khandelwal
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I went to the restaurant at BOA village, cibil Lines, New Delhi. When I asked for the bill, restaurant charged Service charge on by bill when I asked the manager Mr Jaswant to remove these charges, he rudely replied no, we can’t remove these charges  and this is our restaurant policy. Bill copy is attached. […]

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Zomato Executive denied his duty. Denied refunding money as well.

Name of Complainant Shashwat Bagaria
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

OrderID: 1116961054 I placed an order on zomato for Ketchup paying in advance. Executive reached a different location. Another executive, named Gaurav, called me to inform that I’ve mentioned the wrong address and no money will be refunded. This is just outrageous. Zomato Executive denied his duty. Denied refunding money as well. was last modified: […]

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Refund Amount From Mount Manor

Name of Complainant Ravipati Koteswararao
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir/Madam, I booked the hotel for my relative at Mount Manor in Chennai on 22nd May 19 and i made a payment while booking itself,but due to unexpected reasons we didn’t check in the hostel and informed same thing to hotel to cancel it.They Cancelled it,but they are refunding the money even though we […]

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I have placed my order on 21st may 12.40 am and while doing the payment the amount got deducted but the order is not placed customer service executives are the worst as they only say one thing it will reflect in 5 – 7 days what if i am in need of that money what should i do then my order id is 1065388373

Name of Complainant Hemant
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed my order on 21st may 12.40 am and while doing the payment the amount got deducted but the order is not placed customer service executives are the worst as they only say one thing it will reflect in 5 – 7 days what if i am in need of that money what […]

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Did not get refund for late delivery- Domino’s pizza

Name of Complainant Bhawana Sharma
Date of ComplaintMay 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from Domino’s on 5th may. I got my order after 1 and 1/2 hour but as per Domino’s policy if they are not able to deliver within 30 min then they will refund money. I called to dominos at least 20-25 times since 5th may. Everytime they are saying something but they […]

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Misbehaviour of Delivery boy

Name of Complainant ANURAG KUMAR
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, I have an order booked on dated 14.05.2019 and my reference no. is 3546294464 but when I talk with the delivery boy he reply very bad language and using vulgar words. Please refund of my amount is 157.52 immediately   Regards   Anurag Kumar 8160174948 Misbehaviour of Delivery boy was last modified: May 21st, […]

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Zomato Complaint: Carelessness of preparing food

Name of Complainant Cherian
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered BBQ chicken warp and one Coca cola can… In the food when I was having, a plastic type cover stuck in my mouth. I felt so worst nd I took vomit too… I need to complaint on there carelessness. Zomato Complaint: Carelessness of preparing food was last modified: May 21st, 2019 by Consumer […]

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Bad food quality from zomato delivery service

Name of Complainant Sumit
Date of ComplaintMay 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato “punjabi twist restaurant” for Rs-126. When the food arrived , the dal makhni was smelling badly. When I asked customer care about it , they said they can’t do anything and gave me 35 zomato credits when I asked them to refund my money and take their food back. He […]

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Zomato Complaint: Food not delivered and didn’t return the money

Name of Complainant Rishabh Tripathi
Date of ComplaintMay 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order the food from Zomato after 20 minute they called me that the delivery guy has got an accident and he passed away and in app they mention that your order has been cancelled due to wrong address so they unable to return my money and I talk them on chat and took […]

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Zomato Cancellation Penalty for Nothing

Name of Complainant Taranpreet Kaur
Date of ComplaintMay 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a roll from roll express. On my screen It was clearly written that restaurant hasn’t confirm your order yet and before the restaurant could confirm it, within a minute of ordering I cancelled the order. They have charged me 100% amount of the order saying that the restaurant has start preparing for it. […]

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