Complaints Regarding Hotels & Restaurants

Zomato Refund related issue

Posted on by Consumer Court
Name of Complainant Aditya Sreeram
Date of ComplaintMay 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on Zomato on 22.04.2019. I had an issue with the order and Zomato has initiated a refund on the same day and had provided me RRN 20190422111212801300168272529199455 as a reference to my refund. However, the refund which should have been reflected back to my bank account within 4-5 business days is […]

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Zomato Complaint: Cancellation and penalty of my order

Posted on by Consumer Court
Name of Complainant Saurabh
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Maine ek (Order 1) Rs 425 ka order kiya jo on line payment ke liye tha lekin wo galti se cash on delivery ho gya ….. Jisko cancel krne ko Maine turant 2 min ke andar he zomato chat pe request bhi ki aur mujhe chat se suggestion di gai ki app zomato delivery boy […]

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Zomato Food rate list Complaint

Posted on by Consumer Court
Name of Complainant Shravan
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello I want to just know why zomato faking there discount value.the restaurant I used to go usually have a roll which cost me 20 rupees but in zomato the price is showing 30 and then delivery charges and after discount I found the rate same?if they want delivery charges then it’s okay do.but why […]

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Restaurant Service Charge Complaint

Posted on by Consumer Court
Name of Complainant Mayank Khandelwal
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I went to the restaurant at BOA village, cibil Lines, New Delhi. When I asked for the bill, restaurant charged Service charge on by bill when I asked the manager Mr Jaswant to remove these charges, he rudely replied no, we can’t remove these charges  and this is our restaurant policy. Bill copy is attached. […]

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Zomato Executive denied his duty. Denied refunding money as well.

Posted on by Consumer Court
Name of Complainant Shashwat Bagaria
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

OrderID: 1116961054 I placed an order on zomato for Ketchup paying in advance. Executive reached a different location. Another executive, named Gaurav, called me to inform that I’ve mentioned the wrong address and no money will be refunded. This is just outrageous. Zomato Executive denied his duty. Denied refunding money as well. was last modified: […]

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Refund Amount From Mount Manor

Posted on by Consumer Court
Name of Complainant Ravipati Koteswararao
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir/Madam, I booked the hotel for my relative at Mount Manor in Chennai on 22nd May 19 and i made a payment while booking itself,but due to unexpected reasons we didn’t check in the hostel and informed same thing to hotel to cancel it.They Cancelled it,but they are refunding the money even though we […]

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I have placed my order on 21st may 12.40 am and while doing the payment the amount got deducted but the order is not placed customer service executives are the worst as they only say one thing it will reflect in 5 – 7 days what if i am in need of that money what should i do then my order id is 1065388373

Posted on by Consumer Court
Name of Complainant Hemant
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed my order on 21st may 12.40 am and while doing the payment the amount got deducted but the order is not placed customer service executives are the worst as they only say one thing it will reflect in 5 – 7 days what if i am in need of that money what […]

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Did not get refund for late delivery- Domino’s pizza

Posted on by Consumer Court
Name of Complainant Bhawana Sharma
Date of ComplaintMay 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from Domino’s on 5th may. I got my order after 1 and 1/2 hour but as per Domino’s policy if they are not able to deliver within 30 min then they will refund money. I called to dominos at least 20-25 times since 5th may. Everytime they are saying something but they […]

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Misbehaviour of Delivery boy

Posted on by Consumer Court
Name of Complainant ANURAG KUMAR
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, I have an order booked on dated 14.05.2019 and my reference no. is 3546294464 but when I talk with the delivery boy he reply very bad language and using vulgar words. Please refund of my amount is 157.52 immediately   Regards   Anurag Kumar 8160174948 Misbehaviour of Delivery boy was last modified: May 21st, […]

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Zomato Complaint: Carelessness of preparing food

Posted on by Consumer Court
Name of Complainant Cherian
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered BBQ chicken warp and one Coca cola can… In the food when I was having, a plastic type cover stuck in my mouth. I felt so worst nd I took vomit too… I need to complaint on there carelessness. Zomato Complaint: Carelessness of preparing food was last modified: May 21st, 2019 by Consumer […]

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