Complaints Regarding Hotels & Restaurants

Fraud action by ZOMATO

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from ZOMATO and paid money online. But they didn’t  deliver my order and marked delivered. When I tried to reach restraunt they are not receiving my call.. zomato delivery boy is also not receiving my call. When I ask for a help in ZOMATO support they also not replying from last […]

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Refund

Posted on by Consumer Court
Name of Complainant Ramandeep singh
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from zomato on 20th June 1273551873, no there rider come near my home and i was calling him to connect but he was not responding to me and on same time i was chatting with zomato care for the same they were saying that you will get your order in 2 mins […]

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False cancellation charges

Posted on by Consumer Court
Name of Complainant Eknoor Singh
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from New York Pizzerian the restuarant worker called me and said me to order from the nearest restuarant and said me to cancel this one so when i agreed with him we set up to cancel the order after i ordered from the other restuarant i found that in my total […]

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Unreasonable cancellation charges by Zomato

Posted on by Consumer Court
Name of Complainant Manisha Arora
Date of ComplaintJune 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my order on zomato they didn’t inform me of the cancelation changes and are charging me for the same. If I did not have the food why would I pay cancelation charges Unreasonable cancellation charges by Zomato was last modified: June 29th, 2019 by Consumer Court

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Incompetent merchant and lousy customer service reps

Posted on by Consumer Court
Name of Complainant Ashwani Kumar
Date of ComplaintJune 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

To Uber You made me wait for 3hrs and still raider hasn’t picked my order. I called uber support 5 times. 4th time I escalated and had a word with supervisor and he called the raider. Raider said he just got the order and will bring it. Though he was actually assigned in first 10 […]

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Zomato Refund to be credited in the form of Z Credit for items missing in order

Posted on by Consumer Court
Name of Complainant Sarthak Agarwal
Date of ComplaintJune 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’d order few items from the THE FEAST KITCHEN restaurant through Zomato on June 20, 2019 wherein Gulab Jamun (2 pieces) were missing from the order and payment was already mail online for the same. Soon after the check, I forwarded the concern to the Chat Support (only option available) about it and it was […]

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Food delivered by zomato in a mess

Posted on by Consumer Court
Name of Complainant Anita kamath
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We ordered pizzas from smokin Joe’s Chakala branch through zomato altaf the delivery person delivered it in a mess i demand full refund Food delivered by zomato in a mess was last modified: June 24th, 2019 by Consumer Court

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Unhygienic food

Posted on by Consumer Court
Name of Complainant Purti Sarang
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I found a bird’s feather in my Pav Bhaji which I had ordered from Sadguru Pure Veg Restaurant. It’s really sad that we invest in food and pay these restaurants so much and they cant even keep up with the basic hygiene. I am very disappointed and when I called them up to inform about […]

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Unhygienic Food at Sadguru Pure Veg restaurant

Posted on by Consumer Court
Name of Complainant Purti Sarang
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered Pav-bhaji from Sadguru Pure Veg Restaurant. And to my horror the bhaji(gravy) had bird’s feather in it. I urge you to look into the matter and check their kitchen conditions. I am not sure of which bird’s is it. But don’t they have the responsibility of cooking in hygienic conditions? And when […]

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