Complaints Regarding Hotels & Restaurants

False Commitment made by Zomato and debiting my wallet without my permission

Posted on by Consumer Court
Name of Complainant Aman Kalia
Date of ComplaintJuly 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is in reference to a contest launched by Zomato for customers ordering online. On 19th June, Had order a meal vide order no 1249716235 and subsequently played a contest offered by Zomato in which winners shall be credited with certain some of Money as per terms and conditions. Immediately after winning, my zomato wallet […]

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Country Club Hospitality: Brazen cheating by false promise

Posted on by Consumer Court
Name of Complainant Niraj Kumar
Date of ComplaintJuly 6, 2019
Name(s) of companies complained against , , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

One of country Club person Mr. Neeraj Kumar Singh came and offered life time membership charge of 55k and offered 14D/N voucher which can be used through out my life time, without telling any limitation. He also said that there is 8k AMC no extra tax on that, which is even agreed in mail by […]

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Ordered delivery cancelled by swiggy and fraud in refund of payment

Posted on by Consumer Court
Name of Complainant Roshni Sarraf
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, As i ordered for pizza puff costing INR. 1160. Order was canceled by swiggy and told refund will come in 24 Hours. They gave me voucher of same amount which I have to use only once. This information was not provided when at the when I asked for refund. When I order food […]

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Cancellation charges equal to full bill payment amount

Posted on by Consumer Court
Name of Complainant Pratima tiwari
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food through zomato making card payment, but due to certain reason I have cancelled order with in five – sox minute still zomato deducted whole bill amount that is cheating and injustice with consumers. So please help me  get back my money. Thankyou   Cancellation charges equal to full bill payment amount […]

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Fraud action by ZOMATO

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from ZOMATO and paid money online. But they didn’t  deliver my order and marked delivered. When I tried to reach restraunt they are not receiving my call.. zomato delivery boy is also not receiving my call. When I ask for a help in ZOMATO support they also not replying from last […]

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Refund

Posted on by Consumer Court
Name of Complainant Ramandeep singh
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from zomato on 20th June 1273551873, no there rider come near my home and i was calling him to connect but he was not responding to me and on same time i was chatting with zomato care for the same they were saying that you will get your order in 2 mins […]

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False cancellation charges

Posted on by Consumer Court
Name of Complainant Eknoor Singh
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from New York Pizzerian the restuarant worker called me and said me to order from the nearest restuarant and said me to cancel this one so when i agreed with him we set up to cancel the order after i ordered from the other restuarant i found that in my total […]

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Unreasonable cancellation charges by Zomato

Posted on by Consumer Court
Name of Complainant Manisha Arora
Date of ComplaintJune 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my order on zomato they didn’t inform me of the cancelation changes and are charging me for the same. If I did not have the food why would I pay cancelation charges Unreasonable cancellation charges by Zomato was last modified: June 29th, 2019 by Consumer Court

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Incompetent merchant and lousy customer service reps

Posted on by Consumer Court
Name of Complainant Ashwani Kumar
Date of ComplaintJune 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

To Uber You made me wait for 3hrs and still raider hasn’t picked my order. I called uber support 5 times. 4th time I escalated and had a word with supervisor and he called the raider. Raider said he just got the order and will bring it. Though he was actually assigned in first 10 […]

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