Complaints Regarding Hotels & Restaurants

Zomato Unprofessional Behavior

Posted on by Consumer Court
Name of Complainant Richa
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from them on 12th July for Navi Mumbai location selecting a cake shop from the same locality. Due to their system glitch the order was routed to some other shop from a different locality, who upfrontly denied delivering to Navi Mumbai. I spoke to the customer care about it and they […]

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Zomato ticket ID is 863923

Posted on by Consumer Court
Name of Complainant Puneet Agrawal
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, Non delivery of order 1422928361 As shown below is the summary of bill which i order on friday night 19/07/2019 from zomato, fassos was the vendor. After accepting the order Fassos guy called me from this number +918309848475. He said “we closed now so cant deliver the order and you will get your refund.” […]

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Swiggy order amount not received

Posted on by Consumer Court
Name of Complainant Prashant Patnaik
Date of ComplaintJuly 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed order with Swiggy many times, however with one specific order -, order # 42990111044, I had been forced to cancel the order. I had selected the Swiggy order by selecting detect my location, however, incorrect address appeared, however, delivery boy told, it would take Rs. 50 extra for just 2 kms. So, […]

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Zomato Complaint Regarding delivery and refund

Posted on by Consumer Court
Name of Complainant JILAKARA LOKESH
Date of ComplaintJuly 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 27th July 2019 I placed three order  on Zomato app different restaurants but the delivery boys said that they are cancelling the order because of long distance and at night 2:00am on 28th July 2019 I get the email saying that they have delivered the order Here are the order number My  first order […]

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Goibibo Complaint: Hotel Denied Booking

Posted on by Consumer Court
Name of Complainant Mukesh Suryawanshi
Date of ComplaintJuly 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, Please note we book in advance with full payment on 8th May 2019 hotel Tourist Nest in old Manali for 2night and 3days check-in date 3rd June 2019 for 5 member with 2 rooms from goibibo. We also received confirmation of booking from goibibo. But once we reach hotel for check-in on 3rd […]

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Incorrect order delivered by Zomato – refund not issued

Posted on by Consumer Court
Name of Complainant AS
Date of ComplaintJuly 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order for chicken steak from Fresh Menu Indiranagar, Bangalore through Zomato on 18th July 2019. My order number was 1016508133. However, I received a veg dish titled Veg Falafel Summer Bowl. following are attached: 1. copy of bill as per zomato app 2. Actual bill that was delivered along with the order […]

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Zomato didn’t remove the cancelation fee which i have canceled in 3min and also i chatted with zomato team, they promised that they will remove it but literally did nothing and on top of it, zomato chat person misused my number by calling me in the mid night

Posted on by Consumer Court
Name of Complainant Divya
Date of ComplaintJuly 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato didn’t remove the cancelation fee which i have canceled in 3min and also i chatted with zomato team, they promised that they will remove it but literally did nothing and on top of it, zomato chat person misused my number by calling me in the mid night Zomato didn’t remove the cancelation fee which […]

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Incorrect Order & Incompetent Action

Posted on by Consumer Court
Name of Complainant Archana Rao
Date of ComplaintJuly 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on Zomato app on July 24, 2019 at approximately 3:30 p.m. The order was of Subway sandwich. I had out in all the specific data for my order and get I received incorrect order.   The order was not only incorrect but the quality of the food was deplorable. When I […]

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The complaint is regarding Zomato , a faulty order which led to severe food poisoning and when trying to reach no one is reacting saying they can’t help

Posted on by Consumer Court
Name of Complainant Vaibhav
Date of ComplaintJuly 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The complaint is regarding Zomato,an online food delivery application in india,the reason for my complaint is that I m allergic to dairy products and I had ordered food from Zomato that included mushroom do pyaza and roti..when I received the started and started eating the same I found out that it was paneer do pyaza […]

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