Complaints Regarding Hotels & Restaurants

About food quality

Posted on by Consumer Court
Name of Complainant Nithya
Date of ComplaintAugust 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi my name is Nithya & I am from Bangalore. Today I went to a restaurant near mission road & bought tomoto bath where it’s full of oil & the rice grain is also were big. I went & returned the food and bought idli where spoiled chatni had been given. Please take necessary action […]

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Zomato Online food ordering complaint

Posted on by Consumer Court
Name of Complainant Vikas Patidar
Date of ComplaintAugust 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order two aloo paratha combo 2 from black salt restaurant Jaipur but i received wrong order i got a laccha paratha combo.I complained to deliver boy but he asked me to complain to Restaurant.Then i complained to Restaurant but they told me to contact zomato then i chatted with zomato but they didn’t help […]

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Zomato fraud on refunding on there mistake

Posted on by Consumer Court
Name of Complainant Anji
Date of ComplaintAugust 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the and location was right but the location which was showing on there map was wrong so I decided to tell the customer care abt that problem he told me that it will be delivered at right place but my money was deducted and even they have not delivered it and cancelled […]

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Saving Cvv details of customer’s cards

Posted on by Consumer Court
Name of Complainant Priyanka Singh
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 5/8/2019, at around 08:18 through zomato food services in chennai. The order was placed from arab station restaurant. After putting in the items in the cart i had navigated to payment portal wherein i chose my card to fill in the CVV details. I put in the wrong CVV as […]

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Worst Behaviour of Zomato Delivery boy

Posted on by Consumer Court
Name of Complainant Jagannath
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I had order breakfast from Zomato. But while i received the call from deliver boy Mr. Biswajit (Ramei) Patra (07978476679), he asked that location is mentioned wrong however not for 1 times, oftenly i order the required item for the same address & same location and also it get deliverd . But Mr. […]

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Order cancelled by restaurant without my confirmation to cancel it and money deducted not ready to refund

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Below is my complaint against Zomato My order id is 1918045833 Hi Zomato Team, I have been charged for my previous order from my Simpl account for Rs. 1303.90, which I did not cancel and selected the option of I still need help before confirming to cancel and in between your delivery agent called me […]

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Ubereats – a complete bad service.

Posted on by Consumer Court
Name of Complainant Ankur Jindal
Date of ComplaintAugust 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I today placed an order on Uber eats with Order #EC013 at 2:19 pm today. The estimated delivery time for my order was 3:05pm and the maximum time for delivery was 3:35 pm. The order came in at 4:00. I tried contacting the delivery boy, who ofcourse was not bothered that my order has been […]

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Invalid charges levied to me by Zomato.

Posted on by Consumer Court
Name of Complainant Sid Naik
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with an order id of  1455393683 on the 28th of July, 2019; however, Hotel Santosh, Kalyan, Maharashtra after half an hour from then rejected the order. They at the first place should not have accepted the order, as Zomato says that the address was wrongly mentioned; however, I manually wrote the […]

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Due to technical issue Zomato refuse to send the food towards me and charged me whole money

Posted on by Consumer Court
Name of Complainant Kaustubh Uikey
Date of ComplaintJuly 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today’s morning I ordered food from app name ZOMATO I paid online. The address was correct but due to technical issue the pin location changed to somewhere else. Due to which they refuse to send me the order. As I saw that the pin location is incorrect I called the delivery boy to inform him […]

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