Complaints Regarding Hotels & Restaurants

No Refund given for My order no : 1922144939 : Order was Rejected by Zomato because of location issue

Name of Complainant Ujjwala Patil
Date of ComplaintAugust 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I travelled to Banglore for 15 days and below is happned with me. My order no : 1922144939 was Rejected by Zomato because of location issue. I was give the address as ‘Vodafone Idea Tower, Third Floor, Richmond Road’, However Delivery boy reached to another location. While placing the Order I selected the location option […]

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Zomato Charged for cancellation within 5 Min of order placing

Name of Complainant Naveen
Date of ComplaintAugust 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food in Zomato and by seeing long delivery time I cancelled the order. After that I got know they are not going to refund the money. They are cheating if they are not refunding the money why they have cancellation option for prepaid orders. Scam food delivery app. Zomato Charged for […]

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Zomato Complaint: Repeatedly receiving half of the order

Name of Complainant Tarun Menon
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m not sure if this is some sort of a sick joke, but for the fourth or fifth time my order hasn’t come as it should. Each time I pay for 2 pack of two burgers and receive only one. Each time I raise a complaint, I get false promises of the issue not happening […]

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Order cancellation by Zomato of pre paid order

Name of Complainant Soham Chakraborty
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed a prepaid order in zomato on 13th Aug to deliver at my home from Dunlop Hotel and Restaurant. The delivery status showed cancelled and restaurant phone switched off. The delivery was handled by zomato. The zomato support guys did not agree to help us inspite of separate emails and also did not […]

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Did not get food and it cancelled zomato did I not give me amount

Name of Complainant Bibek Mukherjee
Date of ComplaintAugust 15, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from a location(order no #1234674451) usually from where I ordered everyday and after placing the order it shows the location is not mine so I go to chat and update my location to the valet but when the valet contact he refused to get any messages from zomato and he called zomato and […]

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Zomato Issue

Name of Complainant Manish Chauhan
Date of ComplaintAugust 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Manish Chauhan. Currently living in noida. This incident to place on Friday night (9th Aug). I guy (Ravindra, 9871622054) who claimed himself as police officer called my cousin (living in Jaipur) and informed him regarding me that i have a case filed against me from Zomato and his delivery boy for […]

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Regarding the cancellation of order by Zomato

Name of Complainant Muralidharan
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order reference number 1841580165 I have ordered food on zomato at kovai virudhu hotel. That hotel accepted the order at 2.30pm we made call to delivery boy at around 3pm he said that the restaurant delays the order but when we called the restaurant they said that food has been delivered to the pick boy, […]

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wrong food delivery on zomato

Name of Complainant abhishek singh
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered food(chilli paneer dry) from zomato and in place of veg they deliver non veg(chilli chicken)and i am pure veg till i get to know i already ate half of it and i want to complain wrong food delivery on zomato was last modified: August 12th, 2019 by Consumer Court

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Found non veg in veg biryani

Name of Complainant Karthik S
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from a biryani house and had made sure to keep veg option checked. I ordered Plain biryani. Once I got the order, it had bone in it. I reached out support they said they’ll refund and remove the restaurant. I said it won’t be enough then they said they’ll make sure […]

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