Complaints Regarding Hotels & Restaurants

Refunding of hotel booking

Posted on by Consumer Court
Name of Complainant Parveen Verma
Date of ComplaintAugust 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, we had booked Ooty hotel for 2 days 12th Aug 2019 – 14 th Aug 2019 Hotel Darshan for 10K INR where booking ID HTLWCSEHGF and couldn’t reach due to heavy floods. Neither Goibibo team nor Darshan hotel are responding and not refunding my money. Refunding of hotel booking was last modified: August 23rd, […]

Read More...

Wrong Product delivered.

Posted on by Consumer Court
Name of Complainant Vishnu
Date of ComplaintAugust 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

— Dear Sir,   Plz find the attachment of video.   I ordered Fossil Venture Black Dial Smart Watch. but i got 3 Fastrack watches set.   kindly do the needful     With Regards     Vishnu  Mob: +919246633335 Hello, can any body reply on the below mail. Vishnu 9246633335 Show quoted text Dear Sir, As per your […]

Read More...

Zomato online Order no 1581321882 Refund not initiate

Posted on by Consumer Court
Name of Complainant SANJAY BHOWMICK
Date of ComplaintAugust 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 17th Aug. around 7.11 pm at DB’s kitchen for chicken noodles due to some technical error the order not showing after that it got cancelled and amount Rs 140 has been deducted from my paytm wallet. Later I call to DB’s kitchen (at 7.15 approx) and they confirmed “this order […]

Read More...

ZOMATO IS FORCING THE MERCHANT TO WORK WITH THEM .

Posted on by Consumer Court
Name of Complainant Ahmed
Date of ComplaintAugust 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had asked/requested zomato several times to remove my restaurant FAT BIRD having id -18965656 from zomato page for online orders as well as for reviews and ratings permanently….I had contacted over the zomato merchant care over the call regarding the same and I had even raised a query /issue over the partner app and […]

Read More...

Lots of hairs and nonveg item in food

Posted on by Consumer Court
Name of Complainant Sonal gaikwad
Date of ComplaintAugust 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food which is paneer masala roti and rice and from zomato ..But I received lots of hairs and small pieces of bones in my food..I share photo which is so horrible Lots of hairs and nonveg item in food was last modified: August 20th, 2019 by Consumer Court

Read More...

Checkin denied at Hotel book from GOIBIBO

Posted on by Consumer Court
Name of Complainant Swadhin Mallick
Date of ComplaintAugust 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had a booking at hotel OYO 4526 Jaydev Vihar , Bbsr from 19th to 21st of August. After reaching, the hotel denied checkin . The person over there miss behaved with us by making us stand for complete 3 hrs. I was with my 4 month daughter, wife and 70 year old mother who […]

Read More...

No Refund given for My order no : 1922144939 : Order was Rejected by Zomato because of location issue

Posted on by Consumer Court
Name of Complainant Ujjwala Patil
Date of ComplaintAugust 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I travelled to Banglore for 15 days and below is happned with me. My order no : 1922144939 was Rejected by Zomato because of location issue. I was give the address as ‘Vodafone Idea Tower, Third Floor, Richmond Road’, However Delivery boy reached to another location. While placing the Order I selected the location option […]

Read More...

Zomato Charged for cancellation within 5 Min of order placing

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintAugust 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food in Zomato and by seeing long delivery time I cancelled the order. After that I got know they are not going to refund the money. They are cheating if they are not refunding the money why they have cancellation option for prepaid orders. Scam food delivery app. Zomato Charged for […]

Read More...

Zomato Complaint: Repeatedly receiving half of the order

Posted on by Consumer Court
Name of Complainant Tarun Menon
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m not sure if this is some sort of a sick joke, but for the fourth or fifth time my order hasn’t come as it should. Each time I pay for 2 pack of two burgers and receive only one. Each time I raise a complaint, I get false promises of the issue not happening […]

Read More...

Order cancellation by Zomato of pre paid order

Posted on by Consumer Court
Name of Complainant Soham Chakraborty
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed a prepaid order in zomato on 13th Aug to deliver at my home from Dunlop Hotel and Restaurant. The delivery status showed cancelled and restaurant phone switched off. The delivery was handled by zomato. The zomato support guys did not agree to help us inspite of separate emails and also did not […]

Read More...