Complaints Regarding Hotels & Restaurants

Order not received as per the requirements

Posted on by Consumer Court
Name of Complainant Parth C Gandhi
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

@LaPinozPizzaInd Today I ordered 2 large pizzas of 13 inch (33cm) through its app and I got 11 inch (28 cm). So when I complained they refused to believe and then I sent them a photo measuring with proper scale then too he refused and we had to eat it as it is. Order not […]

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Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

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Spoiled and delayed food from zomato

Posted on by Consumer Court
Name of Complainant Abhishek Aggarwal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order no. 2067172361 from zomato. My order was delayed for many hours and spoiled as well. When I asked for compensate, they offered me Rs 100 against Rs 107 ordered value. They had wasted my lot of time. When I asked for compensation of my time and harassment, they said that they […]

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Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

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Zomato Item Missing in Order And refunded money coupon not working

Posted on by Consumer Court
Name of Complainant Priyashree Baldawa
Date of ComplaintFebruary 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 23rd Jan and an item was missing in my order. Zomato customer care provided me with a coupon for refund and I received the below message “Sorry, you had trouble with your order. Get flat ₹168 off on your next prepaid Zomato order. Use code OZFJZJ795UHI. Validity 30 days.” Today […]

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Regarding Oyo Holiday package refund

Posted on by Consumer Court
Name of Complainant Sumit Verma
Date of ComplaintFebruary 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello Team, I have been struggling to get my refund from Oyo Total Holidays from last 5 months. I booked a package and but i had to cancel it due to some issues. Now they are not refunding my money even after many calls. Regarding Oyo Holiday package refund was last modified: February 18th, 2020 […]

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Money has been deducted by ovenstory but order was not placed

Posted on by Consumer Court
Name of Complainant Bhakti patil
Date of ComplaintFebruary 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Placed an order with ovenstory .the order was not accepted but the money deducted. As oven story doesn’t have a complaint box I am not even able to complaint against it Money has been deducted by ovenstory but order was not placed was last modified: February 18th, 2020 by Consumer Court

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food from ZOMATO is very very bad

Posted on by Consumer Court
Name of Complainant nishant
Date of ComplaintFebruary 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

maine13feb ko order kiya tha usme order main prblm thi mujhe bola gya tha appka refund 24 hours main aa jaayega pr ab 48 hours ho gye h mera refund abhi tk mujhe nhi mila h kirpya karke mera refund mujhe dilwaya jaaye or meri help ki jaaye food from ZOMATO is very very bad […]

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Bad Food from Behrouz biryani

Posted on by Consumer Court
Name of Complainant Abd
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Behrouz biryani ( manikonda Hyderabad) is sick food. They are supplying very very bad quality good. Biryani smells like dead and spoiled chicken. They don’t give worthy for what customer is paying. Food and health departments of Hyderabad pls have a visit and taste there food once Bad Food from Behrouz biryani was last modified: […]

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Cheat service, rude behavior & unprofessional tone from Zomato delivery boy

Posted on by Consumer Court
Name of Complainant ARUNAVA SAHA
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an order. He does not how to speak. You don’t give any training to them. It’s 2nd time happening with me. You trained them to use “tu, bhai- in Bengali” nice way to loot the customers. I have already made the payment also. You have trained them like this to misbehave with […]

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