Complaints Regarding Hotels & Restaurants

Dominos Pizza Fraud in Kanpur

Posted on by Consumer Court
Name of Complainant Dhirajkumar Jaiswal
Date of ComplaintMarch 21, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Dhirajkumar Jaiswal, your regular customer. I went to Dominos Kanpur on 25 December 2019 at Rev Moti store and order some pizza the sales person there has taken more money from me and when I made him realise that he has taken wrong amount He told me to pay again the new amount […]

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I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in Janakpuri Unityoan store but it has been 4 months the money has not returned

Posted on by Consumer Court
Name of Complainant SUMIT
Date of ComplaintMarch 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in […]

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Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

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Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

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ZOMATO WORST CUSTOMER SERVICE

Posted on by Consumer Court
Name of Complainant Nidhi
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note that the restaurant named jashn biryani bawarchi is supplying WORST quality of food. I’ve ordered without seeing the reviews later on after realising that the food isn’t hot and is smelling bad I’ve went through the reviews very bad reviews can’t u people consider customer reviews every person expressed their dissatisfaction like me. […]

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Poor service by zomato lead me to hospitalise

Posted on by Consumer Court
Name of Complainant chandu
Date of ComplaintMarch 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I’ve ordered food in zomato on 17th March 2020 at 1PM and the order number is: 1201749138. I kept waiting for more than 1 hour and after an hour received partial items which i had asked the valet person about the order items are missing and he was behaving rudely that zomato is not […]

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Order not received as per the requirements

Posted on by Consumer Court
Name of Complainant Parth C Gandhi
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

@LaPinozPizzaInd Today I ordered 2 large pizzas of 13 inch (33cm) through its app and I got 11 inch (28 cm). So when I complained they refused to believe and then I sent them a photo measuring with proper scale then too he refused and we had to eat it as it is. Order not […]

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Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

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Spoiled and delayed food from zomato

Posted on by Consumer Court
Name of Complainant Abhishek Aggarwal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order no. 2067172361 from zomato. My order was delayed for many hours and spoiled as well. When I asked for compensate, they offered me Rs 100 against Rs 107 ordered value. They had wasted my lot of time. When I asked for compensation of my time and harassment, they said that they […]

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Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

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