Complaints Regarding Hotels & Restaurants

Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

Read More...

Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

Read More...

ZOMATO WORST CUSTOMER SERVICE

Posted on by Consumer Court
Name of Complainant Nidhi
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note that the restaurant named jashn biryani bawarchi is supplying WORST quality of food. I’ve ordered without seeing the reviews later on after realising that the food isn’t hot and is smelling bad I’ve went through the reviews very bad reviews can’t u people consider customer reviews every person expressed their dissatisfaction like me. […]

Read More...

Poor service by zomato lead me to hospitalise

Posted on by Consumer Court
Name of Complainant chandu
Date of ComplaintMarch 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I’ve ordered food in zomato on 17th March 2020 at 1PM and the order number is: 1201749138. I kept waiting for more than 1 hour and after an hour received partial items which i had asked the valet person about the order items are missing and he was behaving rudely that zomato is not […]

Read More...

Order not received as per the requirements

Posted on by Consumer Court
Name of Complainant Parth C Gandhi
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

@LaPinozPizzaInd Today I ordered 2 large pizzas of 13 inch (33cm) through its app and I got 11 inch (28 cm). So when I complained they refused to believe and then I sent them a photo measuring with proper scale then too he refused and we had to eat it as it is. Order not […]

Read More...

Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

Read More...

Spoiled and delayed food from zomato

Posted on by Consumer Court
Name of Complainant Abhishek Aggarwal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order no. 2067172361 from zomato. My order was delayed for many hours and spoiled as well. When I asked for compensate, they offered me Rs 100 against Rs 107 ordered value. They had wasted my lot of time. When I asked for compensation of my time and harassment, they said that they […]

Read More...

Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

Read More...

Zomato Item Missing in Order And refunded money coupon not working

Posted on by Consumer Court
Name of Complainant Priyashree Baldawa
Date of ComplaintFebruary 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 23rd Jan and an item was missing in my order. Zomato customer care provided me with a coupon for refund and I received the below message “Sorry, you had trouble with your order. Get flat ₹168 off on your next prepaid Zomato order. Use code OZFJZJ795UHI. Validity 30 days.” Today […]

Read More...

Regarding Oyo Holiday package refund

Posted on by Consumer Court
Name of Complainant Sumit Verma
Date of ComplaintFebruary 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello Team, I have been struggling to get my refund from Oyo Total Holidays from last 5 months. I booked a package and but i had to cancel it due to some issues. Now they are not refunding my money even after many calls. Regarding Oyo Holiday package refund was last modified: February 18th, 2020 […]

Read More...