Complaints Regarding Hotels & Restaurants

Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement.

Posted on by Consumer Court
Name of Complainant Ravikanth
Date of ComplaintApril 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On Sunday I had given an order for chicken biryani cost of rs.130. Money deducted from my account nd order accepted. Still 1 hr, I had waited for but, order not received. Finally after that received msg order cancelled due to customer unresponsive. But money not refunded. Complaint on ZOMATO for grabbing customers money in […]

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I have booked a hotel on the day i booked that , indian government declared cerfew i call the call center girl she talked to me n said we have raised your queries you will not face any problem then i again call the executive n he said yes sir no problem but now i dont get any refund till now

Posted on by Consumer Court
Name of Complainant Gurpreet
Date of ComplaintMarch 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a hotel on the day i booked that , indian government declared cerfew i call the call center girl she talked to me n said we have raised your queries you will not face any problem then i again call the executive n he said yes sir no problem but now i […]

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Dominos Pizza Fraud in Kanpur

Posted on by Consumer Court
Name of Complainant Dhirajkumar Jaiswal
Date of ComplaintMarch 21, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Dhirajkumar Jaiswal, your regular customer. I went to Dominos Kanpur on 25 December 2019 at Rev Moti store and order some pizza the sales person there has taken more money from me and when I made him realise that he has taken wrong amount He told me to pay again the new amount […]

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I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in Janakpuri Unityoan store but it has been 4 months the money has not returned

Posted on by Consumer Court
Name of Complainant SUMIT
Date of ComplaintMarch 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in […]

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Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

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Fake / Paid / Manipulated Reviews on Zomato

Posted on by Consumer Court
Name of Complainant Tarun Bhatia
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Seems like ZOMATO is teasing us by making huge claims on their Non-Tolerance policies and themselves Violating these left right and centre. Post bringing to their notice crappy food received from a 4.5 rated delivery kitchen, we pointed out the possibility of paid and fake reviews. With each passing day this Mumbai outlet gets 5-6 […]

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ZOMATO WORST CUSTOMER SERVICE

Posted on by Consumer Court
Name of Complainant Nidhi
Date of ComplaintMarch 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note that the restaurant named jashn biryani bawarchi is supplying WORST quality of food. I’ve ordered without seeing the reviews later on after realising that the food isn’t hot and is smelling bad I’ve went through the reviews very bad reviews can’t u people consider customer reviews every person expressed their dissatisfaction like me. […]

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Poor service by zomato lead me to hospitalise

Posted on by Consumer Court
Name of Complainant chandu
Date of ComplaintMarch 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I’ve ordered food in zomato on 17th March 2020 at 1PM and the order number is: 1201749138. I kept waiting for more than 1 hour and after an hour received partial items which i had asked the valet person about the order items are missing and he was behaving rudely that zomato is not […]

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Order not received as per the requirements

Posted on by Consumer Court
Name of Complainant Parth C Gandhi
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

@LaPinozPizzaInd Today I ordered 2 large pizzas of 13 inch (33cm) through its app and I got 11 inch (28 cm). So when I complained they refused to believe and then I sent them a photo measuring with proper scale then too he refused and we had to eat it as it is. Order not […]

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Food not delivered by ZOMATO

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMarch 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order number was 1021015602 which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to resolve my query neither through online chat nor through email . Food not delivered […]

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