Complaints Regarding Hotels & Restaurants

Refund not received from Zomato

Posted on by Consumer Court
Name of Complainant Harpal Malotra
Date of ComplaintApril 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, I ordered & made payment dt. 10 march 2020. After confirming my order, Zomato had cancelled it and initiated my refund. I paid Rs. 352 but they say they have initiated and I should check with my bank. They have not shown any payment transferred details.Till today I have not received my refund […]

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Money refund not received from Swiggy

Posted on by Consumer Court
Name of Complainant Harpal Malotra
Date of ComplaintApril 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, I ordered food on 10 march 2020. After confirming my order, Swiggy had cancelled it and initiated my refund. Till now I haven’t received my Rs. 352. Everytime they say, they have initiated and I should check with my bank. They never show any payment transferred receipt. My order ID is 53732146678. Today […]

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I did not get my refund from Biryani By Kilo last two weeks. My order ID is LTFM82O1UEDZ, by the name Jiya…

Posted on by Consumer Court
Name of Complainant Jiya
Date of ComplaintApril 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 5 April 2020,that has been canceled from your restaurant. The reason of canceling the order was non delivery zone. However, the order was paid and the paid amount was RS. 1003. I contacted with your customer service end number of times. Everything that those people told me was wrong. There […]

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Zomato Amount refund purpose

Posted on by Consumer Court
Name of Complainant Rajesh
Date of ComplaintApril 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir i book my order through zomato from red rose family restaurant rudrapur. An amount of rs 472(twice time) . Total amount debited from my sbi account . Total amount debited from my account rs944. Sir but red rose restaurant not accept my order. So please clarify me how i can refund rs 944 . […]

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Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement.

Posted on by Consumer Court
Name of Complainant Ravikanth
Date of ComplaintApril 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Money deducted but order not received. Simply grabbing money from customer. Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement. was last modified: April 5th, 2020 by Consumer Court

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Contaminated food with leakage

Posted on by Consumer Court
Name of Complainant Parth Shukla
Date of ComplaintApril 3, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Got a food with leakage. Can’t eat and have to throw it out. My order ID from Zomato dated 03-April-2020 is 2013200792. Now the customer care representatives are not providing me my refund. Contaminated food with leakage was last modified: April 5th, 2020 by Consumer Court

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Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement.

Posted on by Consumer Court
Name of Complainant Ravikanth
Date of ComplaintApril 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On Sunday I had given an order for chicken biryani cost of rs.130. Money deducted from my account nd order accepted. Still 1 hr, I had waited for but, order not received. Finally after that received msg order cancelled due to customer unresponsive. But money not refunded. Complaint on ZOMATO for grabbing customers money in […]

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I have booked a hotel on the day i booked that , indian government declared cerfew i call the call center girl she talked to me n said we have raised your queries you will not face any problem then i again call the executive n he said yes sir no problem but now i dont get any refund till now

Posted on by Consumer Court
Name of Complainant Gurpreet
Date of ComplaintMarch 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a hotel on the day i booked that , indian government declared cerfew i call the call center girl she talked to me n said we have raised your queries you will not face any problem then i again call the executive n he said yes sir no problem but now i […]

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Dominos Pizza Fraud in Kanpur

Posted on by Consumer Court
Name of Complainant Dhirajkumar Jaiswal
Date of ComplaintMarch 21, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Dhirajkumar Jaiswal, your regular customer. I went to Dominos Kanpur on 25 December 2019 at Rev Moti store and order some pizza the sales person there has taken more money from me and when I made him realise that he has taken wrong amount He told me to pay again the new amount […]

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I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in Janakpuri Unityoan store but it has been 4 months the money has not returned

Posted on by Consumer Court
Name of Complainant SUMIT
Date of ComplaintMarch 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 160 rupees from KFC on 13 December 2019 and also made the payment online but canceled the order and did not even tell me due to which I had to sleep hungry all night , and was called again and again for money. It is said that it has been mailed in […]

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