Complaints Regarding Hotels & Restaurants

Order cancelled by swiggy then charged cancellation fees

Posted on by Consumer Court
Name of Complainant Mohammad Shakir
Date of ComplaintMay 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i placed an order(71392427177) and the order got cancelled as the delivery guy mentioned that he called me but no one picked call, while i didnt reacieve any call. And also i got charged for 250 rs cancellation fees. And this is 2nd time i have faced this issue. And when i did a […]

Read More...

Refund not received since 2 weeks from ZOMATO

Posted on by Consumer Court
Name of Complainant Uday Katoch
Date of ComplaintApril 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to inform you that I Uday Katoch still haven’t received any refund from Zomato, it’s been more than 2 week now and it’s really getting frustrating as I need my money back. I placed the order on 16th April of 621 Rs from Mojo pizza (RRN is 14600891895) and there’s no refund yet. […]

Read More...

Expired food delivered by Zomato

Posted on by Consumer Court
Name of Complainant Charu singh
Date of ComplaintApril 26, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered amul ice cream by zomato..and the delivered me expired product..now they are not refunding my money Expired food delivered by Zomato was last modified: April 26th, 2020 by Consumer Court

Read More...

Ignorance of customer service for damaged food items

Posted on by Consumer Court
Name of Complainant Anjali
Date of ComplaintApril 26, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Thenthuk thukpa (soup noodles) and 2 plates of MoMos. I received a delivery without the out cover and the soup was spilled and I was informed by the delivery person there is a slight spillage. I thought it might be just a little bit. Once I check the 3 containers, 2 momos were […]

Read More...

Refund not received from Zomato

Posted on by Consumer Court
Name of Complainant Harpal Malotra
Date of ComplaintApril 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, I ordered & made payment dt. 10 march 2020. After confirming my order, Zomato had cancelled it and initiated my refund. I paid Rs. 352 but they say they have initiated and I should check with my bank. They have not shown any payment transferred details.Till today I have not received my refund […]

Read More...

Money refund not received from Swiggy

Posted on by Consumer Court
Name of Complainant Harpal Malotra
Date of ComplaintApril 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir, I ordered food on 10 march 2020. After confirming my order, Swiggy had cancelled it and initiated my refund. Till now I haven’t received my Rs. 352. Everytime they say, they have initiated and I should check with my bank. They never show any payment transferred receipt. My order ID is 53732146678. Today […]

Read More...

I did not get my refund from Biryani By Kilo last two weeks. My order ID is LTFM82O1UEDZ, by the name Jiya…

Posted on by Consumer Court
Name of Complainant Jiya
Date of ComplaintApril 20, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 5 April 2020,that has been canceled from your restaurant. The reason of canceling the order was non delivery zone. However, the order was paid and the paid amount was RS. 1003. I contacted with your customer service end number of times. Everything that those people told me was wrong. There […]

Read More...

Zomato Amount refund purpose

Posted on by Consumer Court
Name of Complainant Rajesh
Date of ComplaintApril 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir i book my order through zomato from red rose family restaurant rudrapur. An amount of rs 472(twice time) . Total amount debited from my sbi account . Total amount debited from my account rs944. Sir but red rose restaurant not accept my order. So please clarify me how i can refund rs 944 . […]

Read More...

Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement.

Posted on by Consumer Court
Name of Complainant Ravikanth
Date of ComplaintApril 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Money deducted but order not received. Simply grabbing money from customer. Complaint on ZOMATO for grabbing customers money in a smart way. Money deducted but order not received. Simply they are saying customer unresponsive at the movement. was last modified: April 5th, 2020 by Consumer Court

Read More...

Contaminated food with leakage

Posted on by Consumer Court
Name of Complainant Parth Shukla
Date of ComplaintApril 3, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Got a food with leakage. Can’t eat and have to throw it out. My order ID from Zomato dated 03-April-2020 is 2013200792. Now the customer care representatives are not providing me my refund. Contaminated food with leakage was last modified: April 5th, 2020 by Consumer Court

Read More...