I have ordered the food through Zomato and the order was declined, that was a prepaid order since i never do cash on delivery so they have not delivered the food and exclaimed you have canceled it so we are unable to give you refund. And i had no clue what had just happened it […]

I have placed the order and paid the money but zomato fooled me. They were incapable of delivering the food but still took money from me and did not deliver the food. Fraud by zomato was last modified: June 7th, 2020 by Consumer Court

I had ordered 2 numbers of Coriander Fried Rice on 4th June through Zomato, but received 2 chicken dishes instead. Got in touch with the live chat support ASAP and they asked to write to order@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply after 2 […]

I had ordered from zomato.. The delivery was delayed for more than 1 and a half hours , I wanted to cancel my order, you chat executive was rude to me, someone from zomato called me and said we will cancel the order and you get the refund, later the chat executive says you won’t […]

I have ordered food on 18th number it is not satisfactory i request a request for chat support they promised a coupon i said ok it fine. The coupon has not been intiated since two weeks i have questioned they told they will refund but no after two days i have spoke to executive again […]

I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]

really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst from their side.i work in a reputed company as well . It will be better to work on customer centric functions first […]

Hi. My name is Farheen and I am a Zomato Gold member. I had placed an order from ‘Madras Cuisine’ restaurant on Zomato today,in the evening. The order was 3 Chicken Lollipop. The order got delivered and to my shock I received ONLY 3 PIECES OF CHICKEN in TOTAL. Only 3 pieces of chicken had […]