Complaints Regarding Hotels & Restaurants

Gargee Grand Hotel and Resorts,Patna not returning back the booking amount

Posted on by Consumer Court
Name of Complainant Rohit Verma
Date of ComplaintMay 30, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For my parents 50th wedding anniversary celebration (10th June 2020) booked a banquet hall and 90 plates .I paid an advance of Rs 20,000 on 24th January. But due to covid-19 pandemic , none of my relatives are coming for the same and I along with my parents were stuck at Delhi I informed the […]

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Unsealed food delivered in times of Corona by Zomato

Posted on by Consumer Court
Name of Complainant Mehak Goel
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]

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I paid Zomato for the food i didn’t receive

Posted on by Consumer Court
Name of Complainant Pravinya srinivasan
Date of ComplaintMay 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst from their side.i work in a reputed company as well . It will be better to work on customer centric functions first […]

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ZOMATO CUSTOMER CARE CHEATED ME

Posted on by Consumer Court
Name of Complainant Farheen S
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi. My name is Farheen and I am a Zomato Gold member. I had placed an order from ‘Madras Cuisine’ restaurant on Zomato today,in the evening. The order was 3 Chicken Lollipop. The order got delivered and to my shock I received ONLY 3 PIECES OF CHICKEN in TOTAL. Only 3 pieces of chicken had […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Aakanksha Ghosh
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been struggling to get my refund and when I go to chat with your agents, all I get is copy paste answers with no solution. I hope you are aware that Banking services are not working. I tried to contact hdfc but couldn’t. Then I tried to reach out again to the agents […]

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No resolution of complaint from food delivery app, Dunzo

Posted on by Consumer Court
Name of Complainant Yogesh Chowdhary
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On May 20 in the evening, I ordered Kadhai Chicken and Tandoori rotis worth RS. 170 (Order ID ccc6e507-a623-423b-a794-03b0bdcea3c4) from one restaurant in Dunzo food delivery app. The order I received was incorrect – butter chicken instead of Kadhai chicken. I immediately lodged a complaint with Dunzo customer care (5 times) but every time they […]

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unhygienic food delivered by zomato

Posted on by Consumer Court
Name of Complainant AKSHAY k
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

as I was hungry in the late night I ordered a biryani using Zomato .once my food got delivered I opened it and started to have . It tasted bad due to extra added artificial colour to it. Later I noticed few hair in my food. So I raised a complaint with pictures of the […]

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OYO refund not processed

Posted on by Consumer Court
Name of Complainant Krishan Kumar
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was booked a property in oyo on 18 april but later i have cancelled on same day..   Now it is one month but still not receive the refund amount.   I need a compansation of Rs 10000 for this delay also OYO refund not processed was last modified: May 17th, 2020 by Consumer […]

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Improper delivery from Zomato

Posted on by Consumer Court
Name of Complainant Chrisita Sharon
Date of ComplaintMay 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We order pizza from pizza hut via Zomato app the order number is 1741146851. But received the pizza was fully colapsed all the topings and cheese was melted and falled out to one corner of the box and it was totally spoiled and un eatable. We make the complaint about this issue to Zomato, they […]

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ROOM DENIED AND COMPLETE AMOUNT NOT REFUNDED BY OYO ROOMS

Posted on by Consumer Court
Name of Complainant PIYUSH KUMAR PANDEY
Date of ComplaintMay 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I HAD BOOKED ROOM THROUGH OYO ROOMS. BOOKING ID IS AYPX4805. I WAS DENIED ROOM BY HOTEL STAFF WHEN I REACHED HOTEL. WHEN I CONTACTED OYO THEY APOLOGIZED AND TOLD WHOLE AMOUNT WILL BE REFUNDED HOWEVER EVEN AFTER 7 MONTHS FULL AMOUNT HAS NOT BEEN REFUNDED. ROOM DENIED AND COMPLETE AMOUNT NOT REFUNDED BY OYO […]

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