Complaints Regarding Hotels & Restaurants

Poor customer service

Posted on by Consumer Court
Name of Complainant Aakanksha Ghosh
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been struggling to get my refund and when I go to chat with your agents, all I get is copy paste answers with no solution. I hope you are aware that Banking services are not working. I tried to contact hdfc but couldn’t. Then I tried to reach out again to the agents […]

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No resolution of complaint from food delivery app, Dunzo

Posted on by Consumer Court
Name of Complainant Yogesh Chowdhary
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On May 20 in the evening, I ordered Kadhai Chicken and Tandoori rotis worth RS. 170 (Order ID ccc6e507-a623-423b-a794-03b0bdcea3c4) from one restaurant in Dunzo food delivery app. The order I received was incorrect – butter chicken instead of Kadhai chicken. I immediately lodged a complaint with Dunzo customer care (5 times) but every time they […]

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unhygienic food delivered by zomato

Posted on by Consumer Court
Name of Complainant AKSHAY k
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

as I was hungry in the late night I ordered a biryani using Zomato .once my food got delivered I opened it and started to have . It tasted bad due to extra added artificial colour to it. Later I noticed few hair in my food. So I raised a complaint with pictures of the […]

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OYO refund not processed

Posted on by Consumer Court
Name of Complainant Krishan Kumar
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was booked a property in oyo on 18 april but later i have cancelled on same day..   Now it is one month but still not receive the refund amount.   I need a compansation of Rs 10000 for this delay also OYO refund not processed was last modified: May 17th, 2020 by Consumer […]

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Improper delivery from Zomato

Posted on by Consumer Court
Name of Complainant Chrisita Sharon
Date of ComplaintMay 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We order pizza from pizza hut via Zomato app the order number is 1741146851. But received the pizza was fully colapsed all the topings and cheese was melted and falled out to one corner of the box and it was totally spoiled and un eatable. We make the complaint about this issue to Zomato, they […]

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ROOM DENIED AND COMPLETE AMOUNT NOT REFUNDED BY OYO ROOMS

Posted on by Consumer Court
Name of Complainant PIYUSH KUMAR PANDEY
Date of ComplaintMay 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I HAD BOOKED ROOM THROUGH OYO ROOMS. BOOKING ID IS AYPX4805. I WAS DENIED ROOM BY HOTEL STAFF WHEN I REACHED HOTEL. WHEN I CONTACTED OYO THEY APOLOGIZED AND TOLD WHOLE AMOUNT WILL BE REFUNDED HOWEVER EVEN AFTER 7 MONTHS FULL AMOUNT HAS NOT BEEN REFUNDED. ROOM DENIED AND COMPLETE AMOUNT NOT REFUNDED BY OYO […]

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Stale dal makhni received (Zomato Complaint)

Posted on by Consumer Court
Name of Complainant Himani
Date of ComplaintMay 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I ordered from the balaji restaurant. Dal makhni and tawa roti…India and the whole world is going through a deadly disease called Covid-19 and in a situation like this people who come to deliver the order do not wear mask which is the need of the hour and the worst part is food that […]

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KFC FOOD QUALITY WAS VERY BAD (zomato)

Posted on by Consumer Court
Name of Complainant SUBHAM SINGHA
Date of ComplaintMay 10, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered today a food in kfc from zomato …. Kfc provide me a wasted chicken quality that made me direha for this … I want refund from them but they didn’t gave any refund and no compensation was given to me KFC FOOD QUALITY WAS VERY BAD (zomato) was last modified: May 11th, […]

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FRAUD IN ZOMATO BUSINESS PAYMENT

Posted on by Consumer Court
Name of Complainant chavi lal
Date of ComplaintMay 9, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi,I am doing business with ZOMATO from last 3 years now. From last 3 weeks I did the business of approximately 54,000. But I have not received a single penny.   From zomato team I was informed that since I have taken a loan on 28 August 2019 due to which my payment was going […]

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food cooking instructions not followed and zomato is not providing any solution

Posted on by Consumer Court
Name of Complainant Dipti Bawa
Date of ComplaintMay 9, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have orderd poha from waah indore clearly mentioned in cooking instructions not put raw onion on top of poa while packing tried to give instructions via call , but nb updated on zomato app is switched off tried to reach out to zomato help just aftr palcing order byt was getting auto replies,  we […]

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