Complaints Regarding Hotels & Restaurants

Zomato — Ordered Coriander Fried Rice, received Chicken dish and no Refund

Posted on by Consumer Court
Name of Complainant Lekshmi
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 numbers of Coriander Fried Rice on 4th June through Zomato, but received 2 chicken dishes instead. Got in touch with the live chat support ASAP and they asked to write to order@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply after 2 […]

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Money Looted by Zomato

Posted on by Consumer Court
Name of Complainant Sameer Mhaske
Date of ComplaintJune 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from zomato.. The delivery was delayed for more than 1 and a half hours , I wanted to cancel my order, you chat executive was rude to me, someone from zomato called me and said we will cancel the order and you get the refund, later the chat executive says you won’t […]

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disturbing to our family member calling his no +919816574335

Posted on by Consumer Court
Name of Complainant rahul kumar
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

there is complaint about this simcard +919816574335 this no abuse and he is desturbing to us so kindly take action to deactivate this no disturbing to our family member calling his no +919816574335 was last modified: June 2nd, 2020 by Consumer Court

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Zomato Promised a refund but they are not doing it from 2 weeks

Posted on by Consumer Court
Name of Complainant Hima Bindu Annapureddy
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18th number it is not satisfactory i request a request for chat support they promised a coupon i said ok it fine. The coupon has not been intiated since two weeks i have questioned they told they will refund but no after two days i have spoke to executive again […]

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Gargee Grand Hotel and Resorts,Patna not returning back the booking amount

Posted on by Consumer Court
Name of Complainant Rohit Verma
Date of ComplaintMay 30, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For my parents 50th wedding anniversary celebration (10th June 2020) booked a banquet hall and 90 plates .I paid an advance of Rs 20,000 on 24th January. But due to covid-19 pandemic , none of my relatives are coming for the same and I along with my parents were stuck at Delhi I informed the […]

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Unsealed food delivered in times of Corona by Zomato

Posted on by Consumer Court
Name of Complainant Mehak Goel
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]

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I paid Zomato for the food i didn’t receive

Posted on by Consumer Court
Name of Complainant Pravinya srinivasan
Date of ComplaintMay 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst from their side.i work in a reputed company as well . It will be better to work on customer centric functions first […]

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ZOMATO CUSTOMER CARE CHEATED ME

Posted on by Consumer Court
Name of Complainant Farheen S
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi. My name is Farheen and I am a Zomato Gold member. I had placed an order from ‘Madras Cuisine’ restaurant on Zomato today,in the evening. The order was 3 Chicken Lollipop. The order got delivered and to my shock I received ONLY 3 PIECES OF CHICKEN in TOTAL. Only 3 pieces of chicken had […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Aakanksha Ghosh
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been struggling to get my refund and when I go to chat with your agents, all I get is copy paste answers with no solution. I hope you are aware that Banking services are not working. I tried to contact hdfc but couldn’t. Then I tried to reach out again to the agents […]

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No resolution of complaint from food delivery app, Dunzo

Posted on by Consumer Court
Name of Complainant Yogesh Chowdhary
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On May 20 in the evening, I ordered Kadhai Chicken and Tandoori rotis worth RS. 170 (Order ID ccc6e507-a623-423b-a794-03b0bdcea3c4) from one restaurant in Dunzo food delivery app. The order I received was incorrect – butter chicken instead of Kadhai chicken. I immediately lodged a complaint with Dunzo customer care (5 times) but every time they […]

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