Complaints Regarding Hotels & Restaurants

Unhygienic food served

Posted on by Consumer Court
Name of Complainant Ashutosh shukla
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from Acacia via Swiggy. My order I’d is 105457897270. While eating I saw insect inside the food packed. I contacted swiggy customer service but didn’t receive any proper response. I’m uploading image of same Unhygienic food served was last modified: June 6th, 2021 by Consumer Court

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Amount debited twice for same order

Posted on by Consumer Court
Name of Complainant Swapnil Bait
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Amount got deducted twice from my account. I have order food on 24th April 2021 and , 1. Amount debited and credited again due to transaction failure. Transaction Id is 3276406855 and status of order: Your payment could not be processed. 2. I Reordered the food again and amount debited for the same on 24th April 2021. […]

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Amount deducted but order failed at Ovenstory and no refunds yet

Posted on by Consumer Court
Name of Complainant Enola Menezes
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the 10th of May 2021 I tried placing order with Ovenstory. Twice the payment of 796/- got deducted but order failed and they said that order could not go through as the payment failed. However the payment got deducted twice and the advisor was able to see the transaction ids and said it failed […]

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Non reversal of amount (Rs. 2520/-) for hotel booking

Posted on by Consumer Court
Name of Complainant Arun Kumar Soni
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a hotel booking at Sehnor Angelo Beach Resort at Goa on 24.01.2021 through Paytm App and paid Rs. 2520/- for this booking. When I visited the hotel, the owner of the property denied to give me room and said that they have no room and all the rooms are sold out. It was […]

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Oyo refund not processed

Posted on by Consumer Court
Name of Complainant Sasi
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have stayed in oyo life at oyo chn 1028, saligramam pg. For 2mnths I have got a mail that my refund is initiated on 18-05-2021. But till now I didnot get my refund back. How long should I wait. They make me wait like hell everyday I call them. It is very frustating to […]

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Not delivered but not refund also

Posted on by Consumer Court
Name of Complainant Mriganka Mouli Nath
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food and also paid through online on zomato apps on 27.05.21. After sometime I got a message saying my order got declined. I talked to their customer care, but they are neither willing to rearrange the food nor willing to refund the money. My order ID is 3867848439 Please help. Not delivered […]

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Order not delivered n no refund initiated and message received from zomato that your order is delivered

Posted on by Consumer Court
Name of Complainant Indrayani patle
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order domino paneer pizza on 22 may 2021 at 4:22pm. At evening approximately 6pm I get mail from zomato enjoy your food. But even I have not received my order. No refund initiated for my order. I raised concer in chat with excavate of zomat . Till no response. Order not delivered n no […]

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Non supply of goods ordered and ignoring calls for refund

Posted on by Consumer Court
Name of Complainant A. Ranganathan
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I oedered an HP Printer and remitted the cost in advance. The remittance was acknowledged on 20 May,2020 butthe order was not fulfilled despite several e mail reminders. They have not refunded the amount in spite of several mails . They dont even respond to e mails. To add insult to injury they have now […]

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Non supply of goods ordered and ignoring calls for refund

Posted on by Consumer Court
Name of Complainant A. Ranganathan
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I oedered an HP Printer and remitted the cost in advance. The remittance was acknowledged on 20 May,2020 butthe order was not fulfilled despite several e mail reminders. They have not refunded the amount in spite of several mails . They dont even respond to e mails. To add insult to injury they have now […]

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