Complaints Regarding Hotels & Restaurants

Order cancelation charged

Posted on by Consumer Court
Name of Complainant Sourav Banerjee
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

While ordering in the app (swiggy) took my previous address as default even after confimring my present address at the beginning of the order. The service executive canceled my order forcefully and the whole rs. 387 amount was charged as the cancelation fee. My order number was 106295847646. Order cancelation charged was last modified: June […]

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Zomato delvry prossec

Posted on by Consumer Court
Name of Complainant Deepak Rajput
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

  Mane order kya mujhe party karni thi but mere order hone ki bad bhi company ne delvry boy ko dusra order dya jisse mere party khrab hue or mujhebejathonapada Zomato delvry prossec was last modified: June 12th, 2021 by Consumer Court

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Food cancelled by zomato and charged money and made me wait for 2 hours

Posted on by Consumer Court
Name of Complainant Mohita Sharma
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato took my order and the chat executive and delivery person confirmed the order to be deliverd and after a 1 hoir of chat zomato executive cancelled my order with out my permission and I have a call recording where they have excepted it but never gave me food i begged for food as the […]

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Less quantity of food and COD off because of restaurant mistake

Posted on by Consumer Court
Name of Complainant PANKAJ BHARTI
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order some food from restaurant. After 5mins i received notification that my order is cancelled restaurant and then they cancelled the order.Then when i tried to order my COD option is off by swiggy services and then i concerned about  it but they said it is our policy if restaurant is cancelling your […]

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Zomato food

Posted on by Consumer Court
Name of Complainant Akshay Pratap Singh
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato food. Main is company se dobara order manaye aur donon bar alag alag restaurant pahla order lunch box se dusra order lala ram misthan bhandar se donon item ki quality e bahut hi kharab aur aur ekadam thande Aaye the jiski vajah se a Zomato company ko main complaint aur mail bhi Kiya lekin […]

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Zomato Service

Posted on by Consumer Court
Name of Complainant Twinkle Ahuja
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am facing issue from zomato. After making order not getting the delivery and fake notifications receiving for the order. Very poor customer support. They kept the money n initiated refund but the refund is not credited to my account.. I am getting lots of trouble from zomato service. Zomato Service was last modified: June […]

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Unhygienic food served

Posted on by Consumer Court
Name of Complainant Ashutosh shukla
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from Acacia via Swiggy. My order I’d is 105457897270. While eating I saw insect inside the food packed. I contacted swiggy customer service but didn’t receive any proper response. I’m uploading image of same Unhygienic food served was last modified: June 6th, 2021 by Consumer Court

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Amount debited twice for same order

Posted on by Consumer Court
Name of Complainant Swapnil Bait
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Amount got deducted twice from my account. I have order food on 24th April 2021 and , 1. Amount debited and credited again due to transaction failure. Transaction Id is 3276406855 and status of order: Your payment could not be processed. 2. I Reordered the food again and amount debited for the same on 24th April 2021. […]

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Amount deducted but order failed at Ovenstory and no refunds yet

Posted on by Consumer Court
Name of Complainant Enola Menezes
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the 10th of May 2021 I tried placing order with Ovenstory. Twice the payment of 796/- got deducted but order failed and they said that order could not go through as the payment failed. However the payment got deducted twice and the advisor was able to see the transaction ids and said it failed […]

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Non reversal of amount (Rs. 2520/-) for hotel booking

Posted on by Consumer Court
Name of Complainant Arun Kumar Soni
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a hotel booking at Sehnor Angelo Beach Resort at Goa on 24.01.2021 through Paytm App and paid Rs. 2520/- for this booking. When I visited the hotel, the owner of the property denied to give me room and said that they have no room and all the rooms are sold out. It was […]

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