Complaints Regarding Hotels & Restaurants

[RESOLVED] Consumer Complaint Against De Feliz Vacation for Substandard Services and Unresponsive Conduct – Membership No: DFV/TG/5482

Posted on by Consumer Court
Name of Complainant Bibekananda Sahoo
Date of ComplaintJanuary 29, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint against De Feliz Vacation regarding their services and the unfulfilled promises outlined in my vacation agreement. Membership Details: Membership No: DFV/TG/5482 Date of Agreement: 20-10-2023 Amount Deducted: Rs. 240,000.00 from ICICI Bank Credit Card Service Assurance: During the contract agreement, De Feliz Vacation assured the provision of […]

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Wrongful promises made to extort money

Posted on by Consumer Court
Name of Complainant Syed Sabi Ur Rahman
Date of ComplaintJanuary 26, 2024
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

They made false promises and made us opt for a package that would allow us to book 4/5 star hotels all over the globe. Since two years they are not booking us any hotel rooms, instead they are demanding more money that is above the actual charge of the hotel room if we book on […]

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Refund money not received yet after 30 business days.

Posted on by Consumer Court
Name of Complainant Rahul Mistri
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hotel Mira international hotel in digha.I have cancelled this on 24 dec but refund money not received yet after 30 business days. Refund money not received yet after 30 business days. was last modified: January 25th, 2024 by Consumer Court

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Fraud

Posted on by Consumer Court
Name of Complainant Mrs. Huse
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have a bank charge of $42.84 from Uber Eats San Fransico CA. I’ve never used Uber Eats, nor do I have an account with them nor do I live in CA. My bank told me they get ALOT of fraudulent charges from Uber Eats in San Fransico CA. Fraud was last modified: January 25th, […]

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Hotel reservation scam

Posted on by Consumer Court
Name of Complainant Jaychandran
Date of ComplaintJanuary 24, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Some 1 send the link and i deposit ¥10000 for 30 reservation and I got commission. Then I deposited Rs.30000 and God commission the 1 delux booking came in home chic hotel 1 room rate is Rs.145000. they told me to deposit Rs. 59000 i suspect that it’s ur official site or scam pls clarify […]

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Oyo refund

Posted on by Consumer Court
Name of Complainant Sreenivasu Mamidi
Date of ComplaintJanuary 24, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My self Sreenivasu Mamidi, booked room with booking ID of IGX52194 I paid the amount online , received the confirmation message through WhatsApp ….but the hotel manager denied that I spoke to customer care people of Oyo, they suggested book a new room through Oyo app, at the time of checkout we initiate the 1st […]

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Zomato Food Delivery Service

Posted on by Consumer Court
Name of Complainant DEBOJIT BORA
Date of ComplaintJanuary 24, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had deposited money in my Zomato wallet for using it in placing my food orders.But now Zomato is refusing me to use that money.As a result I am about to loose nearly 4000Rs. Zomato Food Delivery Service was last modified: January 24th, 2024 by Consumer Court

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Regarding not delivering food after payment

Posted on by Consumer Court
Name of Complainant Aparna PV
Date of ComplaintJanuary 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My train number is 16160 and the location of the food to be delivered was Erode by 5:55 pm . I ordered and made payment to Hotel surabhi, but I didn’t receive the food . I request for the full amount to be refunded as soon as possible. Regarding not delivering food after payment was […]

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Harassment and Fraud done by hotel staff

Posted on by Consumer Court
Name of Complainant Shalu Kumari
Date of ComplaintJanuary 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 13th Jan, I stayed at Holiday Inn and during my breakfast on 14th, a prepaid booking was made by mistake and I immediately informed the hotel and Agoda and requested them for cancellation, both agreed for full refund as I requested them within 10 minutes of booking. They gave me assurance and I confirmed […]

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