Complaints Regarding Hotels & Restaurants

Delay in crediting refund into my Account

Posted on by Consumer Court
Name of Complainant Nayan
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had sent a mail for refund/compensation of my wrong Order sent by Behrouz on August 06, 2021 at 07:37 PM, Order ID : 3003214928. After reporting the issue multiple times to support, i had received a mail on 25th August from Zomato Support that said ” Subject – Request for Proper Compensation for Zomato […]

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Charging more that menu

Posted on by Consumer Court
Name of Complainant Ameen
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have purchased 1 kg sambar on 31 st august 21 at Kakai kai Ruchi restaurant j p nagar 5 Th phase their factory outlet but was charged Rs 90 per kg instead of Rs 80 mentioned in menu Charging more that menu was last modified: September 10th, 2021 by Consumer Court

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MakeMyTrip is charging me for a hotel stay where i am not currently staying

Posted on by Consumer Court
Name of Complainant Pragati Peiyadarshini
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Your hotel service and customer service is so bad. I had booked a hotel in Kolkata. I had booked the place for 10 days in Rs 10000. Since my flight was in evening, i reached the hotel at 9pm. The hotel was above a bar, the place did not look safe at all. The room […]

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Incomplete food order from zomato

Posted on by Consumer Court
Name of Complainant Md aftab alam
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered 2 dosa items from zomato , the delivery valet came up with only one, when i contacted the zomato support at first they told me, it was mistake by restaurant staff and they will partially refund when i insisted that the other half of my ordered be delivered , they told that […]

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I found insect in my food

Posted on by Consumer Court
Name of Complainant Bagya
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from swiggy last night from santhosh family dhaba Ameerpet, Hyderabad. It was manchuraian I found a insect in my food. I spoke to the swiggy team they gave me refund of 100rs but it is the mistake of the restaurant the quality of the food they provide . I found insect in […]

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Very Unhygienic And Smelling Food Delivered

Posted on by Consumer Court
Name of Complainant Sunny Bhutani
Date of ComplaintSeptember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 Rolls from Swiggy. I paid Rs.111, means Rs.55.5 for each roll. The rolls were so unhygienic, and I was getting vomiting like smeel from them. I complained about the same to Swiggy, but they have assisted me. My money hasn’t been wasted. Very Unhygienic And Smelling Food Delivered was last modified: September […]

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Money fraud

Posted on by Consumer Court
Name of Complainant Mahi
Date of ComplaintSeptember 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 05/ 03 / 2021 some employees of the Royals club interna Rohit and another manager compelled me to sign in some paper which was not possible to read that time . They insist to pay Rs40000/ at least for obtaining the benefit . At last I pay Rs 40000/ by card. After that when […]

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Food delivery

Posted on by Consumer Court
Name of Complainant Rahul
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Ordered Food through Zomato and I could see the Online status as Delivery Boy picked up , after that I could see this got cancelled saying Address is wrong . But I verified and i could see the address is correct . Rahul 9993669953 Food delivery was last modified: August 29th, 2021 by Consumer […]

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Fraud of booking

Posted on by Consumer Court
Name of Complainant Yash Paul Bhardwaj
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Having booked 2 deluxe rooms last night i.e. 27th August, 2021 via Goibibo between 11 and 11:45 p.m. for 28th August and checkout the next day, I have been deceived by Raddison in Zirakpur on the account of non confirmation despite of my advance payment of sum Rs. 12,285 to goibibo. The hotel claims that […]

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