Complaints Regarding Hotels & Restaurants

Money has debited but room was not booked.

Posted on by Consumer Court
Name of Complainant Adhi
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a room booking in hyderabad novotel and did my transaction through google pay to ibibo group private limited. My money was debited but but my room was not booked. I need my money to be refended. Money has debited but room was not booked. was last modified: August 28th, 2021 by Consumer Court

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Mineral Water Bill Higher

Posted on by Consumer Court
Name of Complainant Ershad Abdul Khadar
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have Visited Restaurant Persian Darbar – Kurla, on 23/08/2021. 1. As we order food also order Mineral water. Restaurant staff served 1lter. sealed “AQUAFINA” band water bottle. When we cross cheeked bill Mineral water charged 55.00 per Bottle. Total we order 5 Bottle. 2. Also We order Thumbs Up as cold drinks, Restaurant served […]

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Wrong order delivered

Posted on by Consumer Court
Name of Complainant Parul Raghuwanshi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered mini lunch (south Indian), comprise of dosa, idli, vada and sambhar. But I received a meal containing Rice, chapati, sabji etc. I tried to chat with zomato care, but after a while they so called “chat” stop responding. I want refund. Wrong order delivered was last modified: August 23rd, 2021 by Consumer Court

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ordered veg received non veg

Posted on by Consumer Court
Name of Complainant M Siri Vennela
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered paneer biryani on zomato. But i received chicken gravy i started eating then found chicken piece. also this is sravanam masam and we don’t eat non veg also. this is completely unacceptable and nobody should face this issue ordered veg received non veg was last modified: August 23rd, 2021 by Consumer Court

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Order cancelled by Dominos but amount deducted and not getting refund

Posted on by Consumer Court
Name of Complainant Gourab Dalal
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I habe ordered medium size pizza for 598 from Dominos, Sodepure, west bengal from Dominos app. The store cancelled order showing store is not delivering at that time. But the amount got deducted. Logged a complain in Dominos, got call in the next forming but they told, they can’t do noting about the refund. Order […]

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Manipulating nature of restaurant

Posted on by Consumer Court
Name of Complainant Satyavant Sangwan
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from a restaurant registered on zomato ,after ordering I tried calling to restaurant for instructions but they did not respond Manipulating nature of restaurant was last modified: August 23rd, 2021 by Consumer Court

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I found cockroach in Zomato food oreder

Posted on by Consumer Court
Name of Complainant That vinod kumar
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I found cockroach in my food, I ordered recently in Kritunga restaurant in Tirupathi I found cockroach in Zomato food oreder was last modified: August 23rd, 2021 by Consumer Court

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Refund money

Posted on by Consumer Court
Name of Complainant Pinku Mihanty
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Merchant deliver food ,and through ohn pay ,i send 73 rupees,but deny that miney did not reach to her accont.but my transation shows successful.but after refuse again send 73 rupees Total send 73(through online)+73(through offline)=146 So pls refund 73 rupees Refund money was last modified: August 23rd, 2021 by Consumer Court

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Refund not received

Posted on by Consumer Court
Name of Complainant Arvind Pal
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booking I’d HTLQX66XRP. I paid for a hotel booking which was not confirmed but my money for INR 3485 was deducted. And through 24/7 go support and help it was showing booking in process till I tweeted on Twitter about this concern.I had paid for this booking on 16/8/2021 for 17/8/2021 to 19/8/2021, and still […]

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Wrong charges implement

Posted on by Consumer Court
Name of Complainant Isha
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I was placing my order, on that time realised they are charging in different different sections. For more details I attached the file that will explain How they charged extra money from customers in the name of taxes or deliver charges. Wrong charges implement was last modified: August 23rd, 2021 by Consumer Court

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