Complaints Regarding Hotels & Restaurants

Swiggy refused refund inspite of the missing item

Posted on by Consumer Court
Name of Complainant Suganya
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I ordered the food from Swiggy on 9th Sep 2021. There was 7 items in my list. Only 6 items got delivered. I informed the delivery personnel in few minutes. And also raised complaint for the same. But Swiggy refused to refund the missing item’s money. Also they requested to rate the restaurant. I […]

Read More...

I have done the payment but the transaction was unsuccessful.

Posted on by Consumer Court
Name of Complainant Akash jain
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have done the booking from agoda app For hotel And my payment was deducted but i dint get any confirmation and it shows transaction was unsuccessful but money was deducted I have done the payment but the transaction was unsuccessful. was last modified: September 11th, 2021 by Consumer Court

Read More...

Food Quality, Got Human Hair in the packed order

Posted on by Consumer Court
Name of Complainant Lokesh Kumar
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food via Zomato vid order#2823743242 on 7th Sep 2021 from resturant BTW (NIT no 5 Faridabad). To my surprise i got the packed order with human hair in it. This is really a bad experience what i have faced, and on the top of this Zomato has declined to pay me the […]

Read More...

Quality of food

Posted on by Consumer Court
Name of Complainant ARVIND
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Oredered food from zomato delivery app received the s ame but the food was bad smell and it was not cooked properly the same reported to them but no response . Quality of food was last modified: September 11th, 2021 by Consumer Court

Read More...

Incomplete order delivered

Posted on by Consumer Court
Name of Complainant Nitin kumar
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I have ordered food from ZOMATO with order id:2884937960. However, the food which i received not matched with the quantity that i have ordered. That means, i have ordered total 5 burgers(2 mc aloo tikki burgers, 2 mc’ chicken burgers and 1 mc’ veggie). However i received only 4 burgers(2 mc aloo tikki […]

Read More...

The food delivered from Zomato was stale and had foul smell

Posted on by Consumer Court
Name of Complainant Aditya Narain
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

1. I ordered food from Zomato on 7-Sep-2021 2. The food delivered was stale and had foul smell and not fit for eating 3. I immediately raised complaint with Zomato to apprise them of the situation and asked them to return the substandard food and refund my money. But there was no response from them. […]

Read More...

Zomoto customer care cheating

Posted on by Consumer Court
Name of Complainant Pavitra M
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered some food in wrong delivery location, immediately I raised complaint on zomoto customer care about wrong adress n they said wil change the address n changed n also informed to rider also, but rider regret to corrected adres to deliver, asked extra to pay deliver, again me called customer care they also refuse […]

Read More...

Did not get the transperency of price while ordering cake

Posted on by Consumer Court
Name of Complainant Sneha Jaiswal
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from 7th heaven chakradharpur Jharkhand. At the time of order they tell us the price 800/- but while delivering the said it’s for 1000/- and in the bill the name of the cake shop is different. If the are not 7th heaven then why they are using there franchise for manipulating […]

Read More...

Food quality and taste

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

l ordered food on zomato, that is chilli chicken and two roti costing RS 179.00. The food was completely spoiled, veggies were overcooked, chicken was smelly and it was horrible in taste. The roti was half cooked though not a problem but main Course item was horrible. I raised complaint but two Zomatao executives ended […]

Read More...