Complaints Regarding Hotels & Restaurants

Blatant fraud by Agoda

Posted on by Consumer Court
Name of Complainant Souvick Das
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked an apartment (#591206997 is the booking number) for one night (14.10.2021) and paid the amount via credit card. The owner of the property replied saying one of the staffs has contacted covid. Hence they’re not accepting the booking. They’ve asked Agoda to cancel the booking as well. This conversation took place via Agoda’s […]

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Worst food quality and worst customer service from zomato

Posted on by Consumer Court
Name of Complainant MEGHA GARG
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the fifth time I ordered food from Zomato and I received worst quality food which I never expected after paying the whatever amount mentioned on the Zomato app. I am receiving the food which is worse in quality and not fit for human to eat. On raising concern to Zomato regarding the worst […]

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I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my order. As per Swiggy’s policy they confirmed that I will get my amount refund by 05-Oct-2021. I observed that then have closed my fund request on 05-Oct-2021 but nothing refunded to my account. I checked with my back and they requested me to provide the transaction ID. I asked Swiggy to provide me the transaction ID and then the actual problem started from there.

Posted on by Consumer Court
Name of Complainant Gaurav Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, My name is Gaurav Sharma and I am Swiggy’s regular customer since long time back. But I have faced one incidence and due to that I am really very disappointed with Swiggy’s services. I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my […]

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Payment got deducted but my agoda booking isn’t proceed

Posted on by Consumer Court
Name of Complainant Himanshu Batra
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I tried booking a hotel through Agoda application on 17.02.2021 and the amount of INR 1797.00 got charged to my card favouring to “Retail Domestic PT Mumbai” but didn’t get booking confirmation. When contacted agoda, they said they could not find my booking or transaction details and could not be of any help. This is […]

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Water consumption

Posted on by Consumer Court
Name of Complainant Vishal.
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Geyser is being used for hot water consumption instead of purifier. This could be a dangerous, since geyser water contains the scale deposition in the tank. This issue should be looked in to with utmost priority. Water consumption was last modified: October 16th, 2021 by Consumer Court

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Deducting amount for closed hotel booking

Posted on by Consumer Court
Name of Complainant Ashwini Tomke
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked hotel malad heritage/residency on 7th October 2021, and when i reached there i came to know that the property doesn’t exists, and i was charged for the room. I want to contact agoda.com but none of their number works nore have option to chat with customer care freely regarding this issue. Deducting amount […]

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Double charged for water bottle

Posted on by Consumer Court
Name of Complainant Mandeep
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vatika restaurant in miraroad near fountain hotel charged 40 per bottle of water instead of 20 and 80 per bottle of coldrink instead of 40..the restaurant doesnt follow MRP norms as per them u have to pay whatever is the charge mention in thier menu card. Irequest you to take strict action on fooling people […]

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On 5/12/21.Zomato didn’t deliver food.Food did not deliver and money did not refund

Posted on by Consumer Court
Name of Complainant Subhash Ambedkar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Subhash Ambedkar subhashnankari@gmail.com On 5/12/21.Zomato didn’t deliver food.Food did not deliver and money did not refund was last modified: October 15th, 2021 by Consumer Court

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Stale Food Railway Station- Mio Amore

Posted on by Consumer Court
Name of Complainant Shyamal Kumar Biswas
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have purchased a chicken cutlet from Mio Amore Bhubaneswar Railway Station and it was stale Food, after having one bite I started vomiting. Stale Food Railway Station- Mio Amore was last modified: October 15th, 2021 by Consumer Court

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Id terminal

Posted on by Consumer Court
Name of Complainant Shravan kumar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir ham 3 saal se zamato me job kar rhe the Kuch din pahle hamaare id ko company walo ne ise terminat kar diya hi.. Jisse ham kam nhi kar pa rhe hai aur abhi tk in logo ne hamare id ko login nhi kiya hai… Id terminal was last modified: October 15th, 2021 by […]

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