Complaints Regarding Hotels & Restaurants

Non resolution of complaint

Posted on by Consumer Court
Name of Complainant Bhavesh Pahwa
Date of ComplaintApril 27, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir/ Madam, My concern is regarding the following order done at 11.29 pm on 19.04.2024 with a 30 minutes delivery guarantee. Burger Pizza- Classic Veg Cheesy Dip Classic Stuffed Garlic Bread I received the order on the next day i.e. on 20.04.204 at around 12.20 am. When enquired from the Store Manager, he started making […]

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Don’t fall for the holiday gift card tricks: It is being played on couples on roads, who are roped with minced words, and are TRAPPED and SCAMMED by the Royals Moonlight Resort SCAVENGER PIMPS Plaguing GOA

Posted on by Consumer Court
Name of Complainant Anonymous
Date of ComplaintApril 22, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We were in Goa on a vacation going to the Baga beach by a rental bike. We were stopped by a stranger covered with cap and a helmet on that who started handing out two gift cards, explaining us some nonsense about holiday membership and stuff. He gave me and my wife two different gift […]

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not deliver product on 1.5 hour

Posted on by Consumer Court
Name of Complainant sunil
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have order place in 4:42 pm in swiggy app i have timing show 27 minute but not received 18:10 and on call swiggy executive say refund your money and compensation but not due compensation and email for support@swiggy.in very bad servies i have cancel swiggy membership but not refund my money so please help […]

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Food is not delivered and refunded

Posted on by Consumer Court
Name of Complainant Manideep
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order in ola ondc and paid through phonphe after payment they sent a confirmation message telling that my food is being prepared .I checked the app they was showing that food is preparing later after half an hour i checked the app ,they are showing that I haven’t placed any order.I […]

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Id blocked due to frequent cancellation

Posted on by Consumer Court
Name of Complainant Nikhil Kothakonda
Date of ComplaintApril 19, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My duty is during night 9 to 4. So customers are not responding to calls and not available.asking for cancellation I am contacting customer care and cancelling order based on their request only. Agent also confirming that and I am returning order also this happened conincidently 4 times in 5 days then my I’d blocked […]

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Poor service and quality. Want refund for booking

Posted on by Consumer Court
Name of Complainant Shirin Quadros
Date of ComplaintApril 16, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked 3 rooms at Wilson hotel, Velankanni via Agoda.com for the dates 10 to 13th April 2024. Complaint raised to Agoda with pictures of the room. Insects like rats, ants and big spiders in the room and bathroom. Bathroom door had a huge crack and can see through. Safety issue as there were […]

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Few items missing

Posted on by Consumer Court
Name of Complainant Nithin krishna
Date of ComplaintApril 14, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have orderd chicken family pack biryani serves 3 , which was supposed to be sent on 2 packets But at the time of delivery only one packet was delivered Few items missing was last modified: April 14th, 2024 by Consumer Court

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money not reimbursed by TOWNHOUSE, GK 1, NEW DELHI

Posted on by Consumer Court
Name of Complainant Dr Poonam Gulalia
Date of ComplaintApril 12, 2024
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Thanks! Your booking is confirmed at Townhouse Greater Kailash Inbox Townhouse Greater Kailash 28–29 Mar Check in 28 Mar, 12:00 Check out 29 Mar Duration of stay 1 night Address Plot No. E-54, Block E, Plot No E, 54, Hansraj Gupta Rd, Near Bharti Eye Hospital, Greater Kailash1Near Kailash Colony Metro Station, Delhi, Greater Kailash […]

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Wrongful Practice of charging Cancellation Fees

Posted on by Consumer Court
Name of Complainant Harish Singla
Date of ComplaintApril 11, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

When i booked the room it was showing 100% refund if cancelled before 19th April but now its charging 504 rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before booking. I have clearly shared the screen shot at the time of booking and clearly […]

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Stale food delivered by Zomato via Harleys

Posted on by Consumer Court
Name of Complainant Sailaja
Date of ComplaintApril 10, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered cheese cake via Harleys through Swiggy , they sent stale cake which was hard I tasted it it was tasting bad and could make it that it was not fresh , i complained to Swiggy they closed chat saying Restaurent follows safety rules so they wont accept my complaint , i wrote an […]

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