Complaints Regarding Hotels & Restaurants

Sector 20 Panchkula franchise of Oven story indulging in in un-business practice

Name of Complainant RAKESH KUMAR ARORA
Date of ComplaintJanuary 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered online on Oven story app – Buy 2 get 2 free Pizza at 1 pm on 25 Jan to celebrate my birthday among my friends with promised delivery in 45 minutes. The order tracking also showed order under preparation. At 1.28 pm, I received a call informing that my order can not be […]

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Zomato not providing refund

Name of Complainant RAVI GILL
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food but an insect found in it but they are saying we can’t refund it restaurant mistake not of zomato Zomato not providing refund was last modified: January 24th, 2023 by Consumer Court

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Swiggy order

Name of Complainant Kotapati Sureshnaidu
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered an item from a restaurant called eatfit in swiggy. As I’m waiting for order after long gap swiggy agent called me and he was saying my item is not available, around one hour i waited so that i don’t want to cancel the order, after that the got cancelled automatically without any refund […]

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Received Wrong Order From Swiggy

Name of Complainant Sanket Jain
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Have ordered a sabzi roti combo and one papad. Have received wrong sabzi on talking with swiggy they said me they wont refund for papad. What will i do of that papad? Received Wrong Order From Swiggy was last modified: January 23rd, 2023 by Consumer Court

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oyo refund not received

Name of Complainant uttam agarwal
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i booked oyo rooms for delhi 3 days 10 nov22 to 13th nov 22stay in october after paying initial amount of 256 and on reaching the assigned hotel on 10th nov morning hotel deny me room and i called oyo customer care , they assigned me another hotel. I went to that hotel and on […]

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In relation food order being delayed for around 90hrs and then canceling the order from Swiggy’s end

Name of Complainant Sandeep Dutta
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is in relation to Swiggy Order #157474650899. The order was placed at 8.27pm on 22nd Jan,2023. The ETA at the time showed 30mins based on which the guests were attended. The time on the App kept on updating from 6 to 11mins over a span of time. Upon speaking to the chat support, it […]

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About Spice villa cafe

Name of Complainant Lakshita Bawa
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered veg momos from spice villa cafe and I have added in my instruction that it should not be spicy but it is too spicy and then I have call the no that is available on zomato and they said they will give the refund of that but now they are answering my […]

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Swiggy – Order Food item missing & Refund not given in full

Name of Complainant Gaurav Sharma
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy is cheating its customer when it comes to refund. I odered a Pizza : Veg Extraveganza/Cheesy DIP/Garlic Bread all 3. Item missing was -Cheesy Dip-Odered food around 6.20PM on 22.1.2023 I called call center for refund they are doing part refund of the money. Which is cheating. Item not delivered, and still charging for […]

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Prepaid food not delivered

Name of Complainant BIKRAM SADHUKHAN
Date of ComplaintJanuary 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from DOMINOS through irctc app on 21/01/2023 at kgp station. But the food is not delivered. This is a case of harassment. No prior information made. Prepaid food not delivered was last modified: January 21st, 2023 by Consumer Court

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Amount not yet received

Name of Complainant Shalini kumari
Date of ComplaintJanuary 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear team , I have raise and asked ur staff the same for refund but still they are asking for bank statement were i have already submitted the bank statement but still I have not got the credit also .and it’s been more than two weeks. Amount not yet received was last modified: January 21st, […]

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