Complaints Regarding Hotels & Restaurants

In relation food order being delayed for around 90hrs and then canceling the order from Swiggy’s end

Posted on by Consumer Court
Name of Complainant Sandeep Dutta
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is in relation to Swiggy Order #157474650899. The order was placed at 8.27pm on 22nd Jan,2023. The ETA at the time showed 30mins based on which the guests were attended. The time on the App kept on updating from 6 to 11mins over a span of time. Upon speaking to the chat support, it […]

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About Spice villa cafe

Posted on by Consumer Court
Name of Complainant Lakshita Bawa
Date of ComplaintJanuary 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered veg momos from spice villa cafe and I have added in my instruction that it should not be spicy but it is too spicy and then I have call the no that is available on zomato and they said they will give the refund of that but now they are answering my […]

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Swiggy – Order Food item missing & Refund not given in full

Posted on by Consumer Court
Name of Complainant Gaurav Sharma
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy is cheating its customer when it comes to refund. I odered a Pizza : Veg Extraveganza/Cheesy DIP/Garlic Bread all 3. Item missing was -Cheesy Dip-Odered food around 6.20PM on 22.1.2023 I called call center for refund they are doing part refund of the money. Which is cheating. Item not delivered, and still charging for […]

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Prepaid food not delivered

Posted on by Consumer Court
Name of Complainant BIKRAM SADHUKHAN
Date of ComplaintJanuary 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from DOMINOS through irctc app on 21/01/2023 at kgp station. But the food is not delivered. This is a case of harassment. No prior information made. Prepaid food not delivered was last modified: January 21st, 2023 by Consumer Court

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Amount not yet received

Posted on by Consumer Court
Name of Complainant Shalini kumari
Date of ComplaintJanuary 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear team , I have raise and asked ur staff the same for refund but still they are asking for bank statement were i have already submitted the bank statement but still I have not got the credit also .and it’s been more than two weeks. Amount not yet received was last modified: January 21st, […]

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Delivery partner not picking call after missing ordee

Posted on by Consumer Court
Name of Complainant Rekha sharma
Date of ComplaintJanuary 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dated 20 jan 2023 Ordered for 6 dosa and 1 idli from zomato Delivery partner not delivered full order instead arguing on call ..keeping limitation on Anna madras cafe 900 rs order gone to waste as no option coming for zomato complaint for sambhar missing Delivery partner not picking call after missing ordee was last […]

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Royal Club International ( Fraud Company)

Posted on by Consumer Court
Name of Complainant Suchita Sachin Aykar
Date of ComplaintJanuary 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi , I am Suchita Aykar I need to register a Complaint again this agency( Royals Club International). Few months Back one of a Guy came to us while we were on a holiday in Goa and asked us to scratch a Card for him, later he said that we have won a price and […]

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Found hair in my food

Posted on by Consumer Court
Name of Complainant Akshit Garg
Date of ComplaintJanuary 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 onion pizzas from Pizza Galleria through zomato and upon receiving the order we barely ate 2 slice when we noticed a hair stuck in the base of the pizza so we immediately tried to contact zomato through the helpline option in their app but they offered a 100 rs coupon which was […]

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Zomato order delivery at 9 which was ordered at 6.25 pm

Posted on by Consumer Court
Name of Complainant pallavee sensarma
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note I had ordered food through your delivery partner on 17.01.2023, for my sons birthday, however the order that was placed at 6.25 pm the same was delivered at 9 pm when the party was over and I had to face humiliation and mental trauma infront of my guest. My 7 yr son also […]

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delay in delivery by Zomato

Posted on by Consumer Court
Name of Complainant pallavee sensarma
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please note I had ordered food through your delivery partner on 17.01.2023, for my sons birthday, however the order that was placed at 6.25 pm the same was delivered at 9 pm when the party was over and I had to face humiliation and mental trauma infront of my guest. My 7 yr son also […]

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