Complaints Regarding Hotels & Restaurants

OYO HOTEL BOOKING THROUGH APP – MONEY GOT DEDUCTED BUT NO BOOKING CONFIRMATION.

Posted on by Consumer Court
Name of Complainant SHAKUL GUPTA
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made a booking in OYO app on March 21, 2023, through Phonepay, the money has been debited but booking ID is not created. When requesting for refund the OYO team response is not valid. The amount of Rs. 4101 was debited from my account at 13:13 pm dtd. 21.03.2023. I checked with my […]

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Request for reactivation of Zomato account – Zomato FE ID: 224014

Posted on by Consumer Court
Name of Complainant Asif Khan
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir, I am writing to you today with a heavy heart to express my concern regarding the termination of my Zomato account. After delivering my last order today, I received the unfortunate news that my account had been terminated. What has caused me the most distress is the fact that I was not given […]

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Refund not initiated from the past one month

Posted on by Consumer Court
Name of Complainant Swastika Bishnoi
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with the Domino’s App on 19/02/2023 for which an amount of Rs.623 was deducted from my account but the order was not placed on the app. For the refund, I have been trying to contact Domino’s from the past one month, I have even tweeted about the same several times but […]

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OYO Flagship 808848 Hotel Sai Villa denied check in after confirmation

Posted on by Consumer Court
Name of Complainant Tushar Pingate
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had a booked a hotel on goibibo mobile app. The hotel name mentioned in the headline. When we reached to hotel reception. They denied us to check in by saying that they dont have rooms even though they gave 3 rooms to other customers in front of me. though we had booking confirmation. We […]

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Food not delivered in train booked online through e-catering

Posted on by Consumer Court
Name of Complainant Gaurav Verma
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked my meal online throught e-catering option. First they called me to change my order. I agree on the same. Still the order was not delivered at mathura station. The next stop is going to be delhi railway station which 2 hour away. I am feeling very sick and need to take my medicine […]

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Order not received on time and no customer service agent available

Posted on by Consumer Court
Name of Complainant Ravindra Kumar
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order few products at 3:18, I did not get order by 4:30 am when time was showing 30 min only, I paid late night charges as well, also no customer service agent was available. Order not received on time and no customer service agent available was last modified: March 19th, 2023 by Consumer Court

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Ginger Over charged and un cleaned rooms

Posted on by Consumer Court
Name of Complainant Nilam Patel
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We were charged 3000 per room extra for early check-in when rooms were available and given stinking rooms which were uncleaned Ginger Over charged and un cleaned rooms was last modified: March 19th, 2023 by Consumer Court

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Paid money for missing order

Posted on by Consumer Court
Name of Complainant Sree Ch
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, on Holi, I placed an order Zomato. After waiting for more than 30 minutes, an item was missing from the order. So, I tried chatting with customer service, but they weren’t available. So, they asked to send a mail. But first, I had to eat, so I placed an order immediately, waited for another […]

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hotellab groupvip-16-100

Posted on by Consumer Court
Name of Complainant Sathyaraj m
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

they are invited in telegram and give two like tasks and rs.400 is deposited to my kotak bank account, after that they give administrator id her name is kumari. they are given hotel booking job and ask for money – i done ask they advised, after the task over they me for Ex 1020 deposited […]

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Complaint to Zomato

Posted on by Consumer Court
Name of Complainant Srikant Kumar
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato order id: 4738050055 My order has not been delivered but it’s showing order is on the way(Reaching near you shortly). I had called the restaurant they not responding my phone call. And I called the delivery man he told me your order was preparing restaurant when he reached there. Please check accordingly and provide […]

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