| Name of Complainant | |
| Date of Complaint | June 16, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- I received an SMS on 16/06/2018 that ₹35 and ₹15 have been deducted from my balance for activation of some dindo service pack. However I did not authorize any such activation.
When I called the customer care services, they told me that I may have activated this service by clicking on some link while surfing and that they can only deactivate this service and not refund my money.
Image Uploaded by Harshil Goda:
Vodafone charged twise by monthly April and May 2020 that ₹40 have been deducted from my balance for activation of some dindo service pack. However I did not authorize any such activation.
When I called the customer care services, they told me that I may have activated this service by clicking on some link while surfing and that they can only deactivate this service and not refund my money.