| Name of Complainant | |
| Date of Complaint | July 6, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have tried umpteen times to link my Adhar/PAN/Passport to my PayTM account. This is both from their website as well as in the App. Each time, I get a message saying one of 2 things:
A. System under maintenenace, try later!!!!!
OR
B. You have exceeded the max. no. attempts, please try after 24 hrs!!!!!
I have called their helpline on at least 8 occasions – but have never managed to get thru to a customer service rep. On one occasion, I was on hold for 28 mins, but never managed to speak to anyone. I have even sent them 3 mails – but to avail so far
I demand an explanation from PayTM for this pathetic level of service, and would like an immediate resolution to my problem
Sincerely,
Rajarshi Nandi
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