zomato

Non receipt of full order.

Posted on by Consumer Court
Name of Complainant Dalip Mahajan
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered one veg. Thali, 2 missi roti ad 5 pcs gulab jamun from Table by Basant through Zomato today. But one item is found missing. 5 pcs gulab jamun were not there. When contacted with Zonato, someone Sahil was speaking. Rather than to solve the issue he stated that these were not available […]

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My order was Cancelled after 50 mins from booking

Posted on by Consumer Court
Name of Complainant Sanket
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had Placed an order from zomato. I Was not informed about the order cancellation. after following up the customer care I got to know that the order was canceled. I was waiting for lunch past 50 mins. The Customer Care was not helpful they didn’t here the problem they directly made the payment My […]

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Deliver stale food by zomato

Posted on by Consumer Court
Name of Complainant Shubham Bonde
Date of ComplaintJanuary 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered rasmalai by zomato in pune on 24th of Jan2023 and after delivering the box I open it and found stale and expired rasmalai and after I complaint the zomato about that they unable to take action and unable to give refund amount Deliver stale food by zomato was last modified: January 28th, […]

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Wrong order send them

Posted on by Consumer Court
Name of Complainant Avinash
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have order naan & paneer plate. zomato send me chole & naan. i pay for amount paneer & naan. why he send me naan & chole. my order no. order ID – 4608382094 from Punjabi Corner regarding the wrong item. zomato customer support reply – As per your concern, we have taken note of […]

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Received incorrect food from Zomato

Posted on by Consumer Court
Name of Complainant Bharath
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vide oder id4621450820, I have ordered samoli shawarma on 22-11-2023. But i have received rumali shawarma instead of what i have ordered. I have contacted the customer support team and sent pictures and videos of same. But the support team is unresponsive. I didnt get the item i have paid for and wasted my money […]

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Cheating customers

Posted on by Consumer Court
Name of Complainant Krishna
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi ordered from Zomato this morning for around 900rs and was starving to the core . The food got delivered after an hour and while looking into it , it’s spilled completely inside the cover and while had a conversation with customer support , they said they will only refund 390rs. But everything was spilled […]

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Zomato pro refund

Posted on by Consumer Court
Name of Complainant Himanshu Rawat
Date of ComplaintJanuary 25, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had zomato pro membership which was up for renewal on 22 March 2023 and Expiring on 21 Sept 2023. Zomato relaunched gold and cancelled my membership on 24 Jan 2023 giving me 1 month refund and that too in zomato credit. They are not responding to my email and dm’s. Zomato pro refund was […]

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received spoilt/rotten meat.

Posted on by Consumer Court
Name of Complainant Jeremy Mastari
Date of ComplaintJanuary 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order for 500gms of chicken kebab, was delivered 5 plates of spoilt/ rotten chicken kebab. received spoilt/rotten meat. was last modified: January 25th, 2023 by Consumer Court

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Zomato not providing refund

Posted on by Consumer Court
Name of Complainant RAVI GILL
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food but an insect found in it but they are saying we can’t refund it restaurant mistake not of zomato Zomato not providing refund was last modified: January 24th, 2023 by Consumer Court

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Zomato and terra food company

Posted on by Consumer Court
Name of Complainant Rahul Panchal
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 22 jan 2023, I ordered a Lebanese bento box veg from terra food co. Through the app Zomato and they served Lebanese bento box non-veg. The order no from Zomato was 4621422141. Zomato and terra food company was last modified: January 22nd, 2023 by Consumer Court

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