zomato

Cockroach found in food order online

Posted on by Consumer Court
Name of Complainant Amit Balmiki
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

1 ordered two combo from zomato with order id – 4967356942. It was so disgusting to find a cockroach inside my food. I almost ate 1/2 the portion and then discovered the cockroach. Since then i have been vomiting.. It’s very disturbing to find a cockroach inside your meal . This is totally unacceptable… Strong […]

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Reimbursement of money for not delivered order

Posted on by Consumer Court
Name of Complainant G DIVIJ REDDY
Date of ComplaintJune 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 10 June 2023 at 7:14pm I placed an order(Order ID: 4935501873) which was not delivered to me, the details of which I have mailed to Zomato multiple times via the mail (order@zomato.com) and the website. The delivery partner reached my home at around 8pm with the wrong order. Upon checking and telling him, he […]

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I am not able to use the zomato credits added to the zomato credits wallet

Posted on by Consumer Court
Name of Complainant Abhishek Singh
Date of ComplaintJune 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have added Rs 5000 in the zomato credits wallet. I am not able to use that money in my wallet. It has been more than 20 days since I raised a request to the concerned teams but they don’t respond properly. I am not able to use the zomato credits added to the zomato […]

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Refund not given by zomato Order ID: 4934378291

Posted on by Consumer Court
Name of Complainant Vismay Shah
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to address an issue regarding a refund for an order canceled by the restaurant on 7th June 2023. It has been over 10 days since the cancellation, and I have not received the refund amount in my account of 876.57 INR. I am sharing a screenshot of the order details. Refund not […]

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tomato money fraud

Posted on by Consumer Court
Name of Complainant kusuma
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from zomato today and I prepaid my money for the order. then I got a call stating that my order will be canceled and I will get refund. I said ok . then he told my ordered will be delivered and I need to pay exact amount using cash or api on delivery. […]

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Refund from Zomato

Posted on by Consumer Court
Name of Complainant Harsha
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

When this order cancelled I paid for Gold membership along with this order… But gold membership not renewed… After 2 days I paid again for gold membership. Till now I haven’t received refund for my gold membership. Order cancelled ok… But gold membership not renewed at that time… They said you will receive refund for […]

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Profile verification

Posted on by Consumer Court
Name of Complainant Savita
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I uploaded my details in zomato delievery app near 2 pm it showed that 3 to 6 hrs but it’s more than 3 hrs and it’s still pending Profile verification was last modified: June 21st, 2023 by Consumer Court

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My zomato id terminated

Posted on by Consumer Court
Name of Complainant Aman singh shekhawat
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is aman singh shekhawat. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Pyarelal Chauhan ID: FE1950334 LOCATION: chittorgarh City: Chittorgarh My zomato […]

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I am merchant and the zomato business app doesnt reciprocate and their riders put false allegations on our restaurant

Posted on by Consumer Court
Name of Complainant Ashish shukla
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

There are several topics for which i have to complaint, 1. The zomato business app manager doesnt coordinate with our restaurant, we r unable to change our menu and its prices from last 2 years…They dont respond despite of our several tickets raised.. 2. The riders which come to pick the orders are in hurry. […]

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