zomato

About refund

Name of Complainant Rohini Misal
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have placed order to zomato but we have not received. We have not received any call from delivery boy also. When contacted through msg they denied to placed order and for refund also. About refund was last modified: August 2nd, 2023 by Consumer Court

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Zomato cheating people after paying for zomato gold

Name of Complainant Shreenu Sadanand
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

31 july 2023 ordered in afternoon 2 items both wrong ,no refund was given. Evening ordered 3 phulkas 54 rs dint get any phulkas and refund they gave 20 rs. So you pay 54 no item sent and you get 20 rs. Pathetic fraud by zomato. Please raise this issue and request everyone to stay […]

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Zomato delayed my order for 1 hour and then cancelled it

Name of Complainant Megha Shree V
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from Corner house at 10:34pm. I had been more than 40 minutes so I contacted their customer support and they again said I’d receive the order in the next 10-15 minutes. And when this didn’t happen, I followed up with the restaurant, but they mentioned that the order had already been picked […]

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Long 2 hour wait, then cancelled order without compensation

Name of Complainant kuldip barot
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered the thali from a restaurant, and the delivery boy came into my area as shown on the app. However, when I called him, he informed me that he had come to deliver someone else’s order and promised to deliver mine later. I patiently waited for one and a half hours, but he never […]

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Stale food (pav ) delivery

Name of Complainant Lovely mittal
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order food from Zomato from old mahavir pavbhaji and as soon I received the order I saw the pav is stale and greenish algae is surrounded to the pav then I wrote a email to Zomato support and they initiated me a refund of Rs 50 for the next order from same place , […]

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refund of money from zomato wallet

Name of Complainant Raghu
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had closed my zomato wallet couple of days back and it had an amount of rs.1800 which was supposed to be refunded. I see that only amount of RS.700 has been refunded so far and request to zomato for remaining amount is not being responded. The only response I get is a standard message […]

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Order is not delivered

Name of Complainant manish yadav
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order is not delivered after placing it. And agent assigned for the order and he is still steady at one location. Not answering phone calls. Due to this i manage my kid hunger by cookies and he slept hungry after crying. Who pay for it. And there is no clear answer by customer support. […]

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Zomato Wallet

Name of Complainant Suresh Kumar
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Zomato has closed my Zomato wallet on 14.07.2023 and said money is refunded on 17.07.2023. But today is 29.07.2023 and I still did not received my fund. Now they are saying to contact RBL bank who is not responding at all. I am also not getting any proper response from Zomato. Zomato Wallet was last […]

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My order not delivered my payment hold company side

Name of Complainant Vinod kumar Prajapati
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake to someone, I entered the address of Mumbai, then I made the payment, and the company received the payment, but did not deliver my order, Now after saying a lot, the company gave me a promo code of Rs.764, I didn’t even know and he got that code in one of […]

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