zomato

Incomplete order

Posted on by Consumer Court
Name of Complainant ABHINAV ARORA
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 pizzas plus one white pasta when the delivery man. He gave me 2 pizza and when I asked him for pasta he refused that I ordered the pasta and when I showed him receipt he said restaurant has not given him the pasta and when I called the restaurant men he was […]

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I was charged even when the fault was not on me

Posted on by Consumer Court
Name of Complainant Keerthika N
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed an order in Pizza Hut through the zomato app on 26 January 2019. I was charged Rs 740/- & I had done the payment through my Visa card. After an hour I received an notification that my order was rejected since my phone wasn’t reachable. I had my phone on & the signal […]

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Zomato deducts amount without confirming order and no response in customer service

Posted on by Consumer Court
Name of Complainant Sinoy Mathew
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had made an order from Zomato and the money got deducted from my account immediately. While checkochbaxkc with Zomato app I found that the items were still in cart and that the restaurant never received my order nor did Zomato confirmed the order. I tried reaching out to the customer service but there was […]

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Money refund

Posted on by Consumer Court
Name of Complainant IMBAISHAT AARFI
Date of ComplaintJanuary 25, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Maine zomato se kal order place kiya tha I was,waiting there for 1 hour na hi koi aya na hi koi call aya thode der bad mra order cancel hone asa notification aya. Maine unse dobara contact karne ki koshish ki na hi zomato walon ka koi no. hai. chat par humme bat kari they […]

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Incorrect order received!

Posted on by Consumer Court
Name of Complainant Saksham kulsreshtha
Date of ComplaintJanuary 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from ZOMATO on 24th January at 10:22 pm order id : 1580612982…(burger king) My order was veg whooper and two crispy veg (burger king) I received a Veg whooper, small fries and a CHICKEN BURGER (i am a pure vegetarian) I contacted the support chat of zomato i even mailed them no one is […]

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Zomato order cancelled by company after payment

Posted on by Consumer Court
Name of Complainant Akshay chavan
Date of ComplaintJanuary 24, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I am order food from zomato in my office address but by mistake give address home which 2 kilometre far after payment there delivery boy says he not deliver office address then I am ok to reach restaurant or home but he reclined and directly Mark as customer not reachable and order cancelled I mailed […]

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Poor service

Posted on by Consumer Court
Name of Complainant Ria
Date of ComplaintJanuary 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have repeatedly complained about the service that zomato provides. Everytime I get a msg or an email stating that your issue will be resolved but it never gets. Poor quality and quantity is being provided. Poor service was last modified: January 23rd, 2019 by Consumer Court

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Refund of cancelled order

Posted on by Consumer Court
Name of Complainant Deeksha Sharma
Date of ComplaintJanuary 21, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

In the first place I put the product in cart and clicked to proceed and in that 2 sec only order got confirmed ,.money was deducted automatically without even asking for confirmation, I didn’t even get a chance to apply promocode Then I tried to cancel the order bht i was not allowed to cancel […]

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Harassment and trouble from Zomato

Posted on by Consumer Court
Name of Complainant Krupa Palan
Date of ComplaintJanuary 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I has placed and order with Zomato. (Order no. 1148634528) Firstly they deliver the wrong order. They ask the rider to go back and exchange the order. I asked them to refund my money and give me full credit back. But they only refund 50% plus they cancelled my order. Wasted 2 hours of my time. […]

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