zomato

Incorrect order received!

Posted on by Consumer Court
Name of Complainant Saksham kulsreshtha
Date of ComplaintJanuary 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from ZOMATO on 24th January at 10:22 pm order id : 1580612982…(burger king) My order was veg whooper and two crispy veg (burger king) I received a Veg whooper, small fries and a CHICKEN BURGER (i am a pure vegetarian) I contacted the support chat of zomato i even mailed them no one is […]

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Zomato order cancelled by company after payment

Posted on by Consumer Court
Name of Complainant Akshay chavan
Date of ComplaintJanuary 24, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I am order food from zomato in my office address but by mistake give address home which 2 kilometre far after payment there delivery boy says he not deliver office address then I am ok to reach restaurant or home but he reclined and directly Mark as customer not reachable and order cancelled I mailed […]

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Poor service

Posted on by Consumer Court
Name of Complainant Ria
Date of ComplaintJanuary 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have repeatedly complained about the service that zomato provides. Everytime I get a msg or an email stating that your issue will be resolved but it never gets. Poor quality and quantity is being provided. Poor service was last modified: January 23rd, 2019 by Consumer Court

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Refund of cancelled order

Posted on by Consumer Court
Name of Complainant Deeksha Sharma
Date of ComplaintJanuary 21, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

In the first place I put the product in cart and clicked to proceed and in that 2 sec only order got confirmed ,.money was deducted automatically without even asking for confirmation, I didn’t even get a chance to apply promocode Then I tried to cancel the order bht i was not allowed to cancel […]

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Harassment and trouble from Zomato

Posted on by Consumer Court
Name of Complainant Krupa Palan
Date of ComplaintJanuary 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I has placed and order with Zomato. (Order no. 1148634528) Firstly they deliver the wrong order. They ask the rider to go back and exchange the order. I asked them to refund my money and give me full credit back. But they only refund 50% plus they cancelled my order. Wasted 2 hours of my time. […]

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Zomato delivered wrong order and denied to replace the item or refund

Posted on by Consumer Court
Name of Complainant Lokesh
Date of ComplaintJanuary 20, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered in zomato and the order number is 1637125114, the zomato delivered the wrong item and i showed to the delivery executive but he denied to replace and asked me to check with zomato. The zomato support just said sorry for the inconvenience caused to me and they denied to refund or replace. […]

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food order not delivered

Posted on by Consumer Court
Name of Complainant Pradip
Date of ComplaintJanuary 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i had ordered food and it was not delivered to me and refund was also not given we are poor people i cannot afford expensive food i had a party that day that is why we ordered i want complete refund food order not delivered was last modified: January 19th, 2019 by Consumer Court

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Zomato deducted 136.26 rupees but did not place my order

Posted on by Consumer Court
Name of Complainant
Date of ComplaintJanuary 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato has very poor customer care. They dont have any helpline number. . Zomato deducted 136.26 rupees but did not place my order was last modified: January 18th, 2019 by Consumer Court

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I have complained against my hold payment

Posted on by Consumer Court
Name of Complainant Vikas Kumar
Date of ComplaintJanuary 18, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have complained many times regarding this issue,   but your customer service experience is just waist of time. A order placed by my phone and I don’t know how it is placed because at that time phone is in my pocket and I am riding. Payment is deducted in my paytm wallet and it will […]

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