zomato

Account hacking

Posted on by Consumer Court
Name of Complainant Pritesh Dabhi
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My account was used by someone else from Bangalore. My zomato account is directly connected to my Paytm account and he may order form that directly. I know today only, he use it in past also. In past he used for 3-4 times. May be he reached to my Paytm account through Zomato so may […]

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Zomato Cancelled delivery by themselves and not giving refund

Posted on by Consumer Court
Name of Complainant Shafat
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food throght Zomato It was paid As the phone was unreachable they cancelled the order Without informing us cancelled the order The delivery guy never came to our house We contacted the restaurant they were ready to re deliver but they mentioned that Zomato wasn’t ready to re deliver Now even after contacting Zomato […]

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Cheating by zomato cancel the order and not refund money back

Posted on by Consumer Court
Name of Complainant Sunny Sharma
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello I order food on zomato online. They not apply the promocode and deduct full money Within 2-3 min. I cancel my order.. They cancel my order and not refund my money When i ask them they refuse I have no money for food so i have to slept hungry whole night Now they are […]

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nonveg food in veg order

Posted on by Consumer Court
Name of Complainant anoop choudhary
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Royal restaurant in Chennai veg biryani and they gave me mutton chicken/biryani and big and I realise after eating it. they ruined my dinner they ruined my religion this is a big mistake i am from pure veg and hindu marwari we are not allowed to eat this stuff Now hotel […]

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Order was neither..neither i received the order nor the refund

Posted on by Consumer Court
Name of Complainant Tarun Agarwal
Date of ComplaintJanuary 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

yestersday i placed an order by mistake it got cancelled..neither i got the refund nor i received the order..this is not the way to deal with your customers..i want my full refund Order was neither..neither i received the order nor the refund was last modified: January 27th, 2019 by Consumer Court

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Zomato

Posted on by Consumer Court
Name of Complainant Hritu Jain
Date of ComplaintJanuary 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered one pizza from Pizza by zomato. The whole order was completely cold. First thing the guy who delivered the pizza didn’t give the bill at the time of delivery. When we saw and call that guy told sir i can’t do anything contact support. One funny thing is that they have only chat […]

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Zomato cheating

Posted on by Consumer Court
Name of Complainant A.Jeevanantham
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We ordered the food delivery from Zomato, at 8.15 pm on 26.1.2019. They delivered around 10.00 pm that too be after so much of follow up phone calls. We received only a partial order, after too much of waiting. We had contacted Zomato , but they are not willing to deliver the missed items. They […]

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Incomplete order

Posted on by Consumer Court
Name of Complainant ABHINAV ARORA
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 pizzas plus one white pasta when the delivery man. He gave me 2 pizza and when I asked him for pasta he refused that I ordered the pasta and when I showed him receipt he said restaurant has not given him the pasta and when I called the restaurant men he was […]

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I was charged even when the fault was not on me

Posted on by Consumer Court
Name of Complainant Keerthika N
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed an order in Pizza Hut through the zomato app on 26 January 2019. I was charged Rs 740/- & I had done the payment through my Visa card. After an hour I received an notification that my order was rejected since my phone wasn’t reachable. I had my phone on & the signal […]

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Zomato deducts amount without confirming order and no response in customer service

Posted on by Consumer Court
Name of Complainant Sinoy Mathew
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had made an order from Zomato and the money got deducted from my account immediately. While checkochbaxkc with Zomato app I found that the items were still in cart and that the restaurant never received my order nor did Zomato confirmed the order. I tried reaching out to the customer service but there was […]

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