zomato

Zomato delivered wrong food order

Posted on by Consumer Court
Name of Complainant Proyansh
Date of ComplaintFebruary 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested my food today on  2 Feb with “not to add onion” instructions . Order was delivered on time but food had onions. I requested customer service to replace my order but they said they are unable to replace it since restaurant is not answering. I asked for my money back and they refused […]

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Wrong cancellation charges

Posted on by Consumer Court
Name of Complainant Manali Bhatnagar
Date of ComplaintFebruary 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered poha from poha on wheels in Bangalore on 20th jan 2019 at 9:47 am…. they were showing live tracking on app that food is prepared then d person is about to deliver in 2 min 3 mins  etc…. even after waiting for 1 hour i didn’t received my order when the delivery time […]

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Zomato delivery boy misbehaving and cancel the order

Posted on by Consumer Court
Name of Complainant Zomato
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato app And everytime the app auto detect My location but this time I ordered it same place But the delivery boy don’t want to Deliver food .I don’t know the adress And he misbehaving with me and Said that am on ur location And when I said this is not […]

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Account hacking

Posted on by Consumer Court
Name of Complainant Pritesh Dabhi
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My account was used by someone else from Bangalore. My zomato account is directly connected to my Paytm account and he may order form that directly. I know today only, he use it in past also. In past he used for 3-4 times. May be he reached to my Paytm account through Zomato so may […]

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Zomato Cancelled delivery by themselves and not giving refund

Posted on by Consumer Court
Name of Complainant Shafat
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food throght Zomato It was paid As the phone was unreachable they cancelled the order Without informing us cancelled the order The delivery guy never came to our house We contacted the restaurant they were ready to re deliver but they mentioned that Zomato wasn’t ready to re deliver Now even after contacting Zomato […]

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Cheating by zomato cancel the order and not refund money back

Posted on by Consumer Court
Name of Complainant Sunny Sharma
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello I order food on zomato online. They not apply the promocode and deduct full money Within 2-3 min. I cancel my order.. They cancel my order and not refund my money When i ask them they refuse I have no money for food so i have to slept hungry whole night Now they are […]

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nonveg food in veg order

Posted on by Consumer Court
Name of Complainant anoop choudhary
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Royal restaurant in Chennai veg biryani and they gave me mutton chicken/biryani and big and I realise after eating it. they ruined my dinner they ruined my religion this is a big mistake i am from pure veg and hindu marwari we are not allowed to eat this stuff Now hotel […]

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Order was neither..neither i received the order nor the refund

Posted on by Consumer Court
Name of Complainant Tarun Agarwal
Date of ComplaintJanuary 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

yestersday i placed an order by mistake it got cancelled..neither i got the refund nor i received the order..this is not the way to deal with your customers..i want my full refund Order was neither..neither i received the order nor the refund was last modified: January 27th, 2019 by Consumer Court

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Zomato

Posted on by Consumer Court
Name of Complainant Hritu Jain
Date of ComplaintJanuary 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered one pizza from Pizza by zomato. The whole order was completely cold. First thing the guy who delivered the pizza didn’t give the bill at the time of delivery. When we saw and call that guy told sir i can’t do anything contact support. One funny thing is that they have only chat […]

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Zomato cheating

Posted on by Consumer Court
Name of Complainant A.Jeevanantham
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We ordered the food delivery from Zomato, at 8.15 pm on 26.1.2019. They delivered around 10.00 pm that too be after so much of follow up phone calls. We received only a partial order, after too much of waiting. We had contacted Zomato , but they are not willing to deliver the missed items. They […]

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