zomato

Refund not received

Name of Complainant Pooja
Date of ComplaintFebruary 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id 1300609109 Food not delivered, no calls received sent screenshot to Zomato for no calls received, no refund received even after 24 hours . No food delivered, no refund received Refund not received was last modified: February 11th, 2019 by Consumer Court

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About unprofessional behavior of zomata

Name of Complainant Rahul Vajpayee
Date of ComplaintFebruary 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Everything is mentioned on the chat coloum of zomato. I placed the order around at 9pm on Thursday which was not delivered when asked about the reason they just apologized for the same and cancelled the order at 11oclock which was so unprofessional because of which I had to sleep hungry as I did not […]

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Without delivering my food, it just saying that my order is delivered

Name of Complainant Shiva kiran
Date of ComplaintFebruary 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from zomato on 7 Feb 2019 at 11.50PM after sometime without ordering food it just showing that my food is delivered, when I try to call delivery agent his number is not reachable and messaged zomato customer service but they didn’t respond to me Without delivering my food, it just saying that […]

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I place an order zomato paid by google pay and money is deducted but not show in zomato app

Name of Complainant Namanjain Jain
Date of ComplaintFebruary 7, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have place a order in zomato and paid by google pay  money is deducted but not show in zomato app and I have complained zomato but there is no satisfing answer  and also not address the problem I place an order zomato paid by google pay and money is deducted but not show in […]

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Wrong Promises

Name of Complainant Sunith James
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sharing My experience ordered food,, payed thru paytm .. amount got deducted from wallet .. zomato didnt process the order sayin some payment gateway issue.. so the same will refunded to my ac in 5–6 working days then Ordered again with Cod option . Order came incomplete. Again went on chat support, they checked and […]

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Canceling my order where I have paid online

Name of Complainant Roveena Koli
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

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Food quantity

Name of Complainant Abhishek Laskar
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i have ordered full tandoori from RR restaurant through Zomato app.. my order id is 1296306853. so when i received my order i was shocked by seeing it’s quantity.. they have sent me “Quarter” portion of tandoori only…so within 1 mint i hv contacted with the customer service and i have sent the pic […]

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Canceling my order where I have paid online

Name of Complainant Roveena Koli
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

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Zomato Mumbai Complaint

Name of Complainant Alastair Lobo
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had placed two orders from Zomato for guests who had come from abroad. As there children, we were unable to hear any calls, so Zomato cancelled the order. We informed them that we will collect the order as we were unable to hear the call and confirmed the same from the representative as per […]

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