zomato

Wrong Promises

Posted on by Consumer Court
Name of Complainant Sunith James
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sharing My experience ordered food,, payed thru paytm .. amount got deducted from wallet .. zomato didnt process the order sayin some payment gateway issue.. so the same will refunded to my ac in 5–6 working days then Ordered again with Cod option . Order came incomplete. Again went on chat support, they checked and […]

Read More...

Canceling my order where I have paid online

Posted on by Consumer Court
Name of Complainant Roveena Koli
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

Read More...

Food quantity

Posted on by Consumer Court
Name of Complainant Abhishek Laskar
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i have ordered full tandoori from RR restaurant through Zomato app.. my order id is 1296306853. so when i received my order i was shocked by seeing it’s quantity.. they have sent me “Quarter” portion of tandoori only…so within 1 mint i hv contacted with the customer service and i have sent the pic […]

Read More...

Canceling my order where I have paid online

Posted on by Consumer Court
Name of Complainant Roveena Koli
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

Read More...

Zomato Mumbai Complaint

Posted on by Consumer Court
Name of Complainant Alastair Lobo
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had placed two orders from Zomato for guests who had come from abroad. As there children, we were unable to hear any calls, so Zomato cancelled the order. We informed them that we will collect the order as we were unable to hear the call and confirmed the same from the representative as per […]

Read More...

Zomato delivered wrong food order

Posted on by Consumer Court
Name of Complainant Proyansh
Date of ComplaintFebruary 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested my food today on  2 Feb with “not to add onion” instructions . Order was delivered on time but food had onions. I requested customer service to replace my order but they said they are unable to replace it since restaurant is not answering. I asked for my money back and they refused […]

Read More...

Wrong cancellation charges

Posted on by Consumer Court
Name of Complainant Manali Bhatnagar
Date of ComplaintFebruary 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered poha from poha on wheels in Bangalore on 20th jan 2019 at 9:47 am…. they were showing live tracking on app that food is prepared then d person is about to deliver in 2 min 3 mins  etc…. even after waiting for 1 hour i didn’t received my order when the delivery time […]

Read More...

Zomato delivery boy misbehaving and cancel the order

Posted on by Consumer Court
Name of Complainant Zomato
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato app And everytime the app auto detect My location but this time I ordered it same place But the delivery boy don’t want to Deliver food .I don’t know the adress And he misbehaving with me and Said that am on ur location And when I said this is not […]

Read More...

Account hacking

Posted on by Consumer Court
Name of Complainant Pritesh Dabhi
Date of ComplaintJanuary 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My account was used by someone else from Bangalore. My zomato account is directly connected to my Paytm account and he may order form that directly. I know today only, he use it in past also. In past he used for 3-4 times. May be he reached to my Paytm account through Zomato so may […]

Read More...

Zomato Cancelled delivery by themselves and not giving refund

Posted on by Consumer Court
Name of Complainant Shafat
Date of ComplaintJanuary 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food throght Zomato It was paid As the phone was unreachable they cancelled the order Without informing us cancelled the order The delivery guy never came to our house We contacted the restaurant they were ready to re deliver but they mentioned that Zomato wasn’t ready to re deliver Now even after contacting Zomato […]

Read More...