zomato

Zomato takes customers for granted

Name of Complainant Vinay B
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered using Zomato and the food received was spoilt, on complaining for same, I was given the generic answer that we will make sure things work well in future. Even when the restaurant in question agreed for a refund, Zomato put me through an ordeal, and asked 24 hours for refund into the […]

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Fraud cancellation charge by Zomato

Name of Complainant Shank
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

No food was delivered but Zomato is threatening to charge cancellation fees amounting to food order. The restaurant confirmed that order was cancelled and no food was prepared. Fraud cancellation charge by Zomato was last modified: March 14th, 2019 by Consumer Court

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Zomato Order No: 1412054868 is not delivered but app says delivered

Name of Complainant prem prakash
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, Order No: 1412054868 is not delivered yet. I made this order from zomato by around 09:27 PM and the same has committed to deliver by 10:10 PM. It is not delivered yet. I am not getting any response from the delivery boy (+91-7703926224) and from the zomato customer care. I have paid through […]

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Zomato account blocked

Name of Complainant Akash patil
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My account is blocked for online ordering and is saying it is due to suspicious activity but i haven’t done anything but its ok if not zomato i will use swiggy they will be lossed not me but my problem is i cannot use the app like viewing a restaurant using gold etc and customer […]

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ZOMATO Refund promised for 40rs but not given..

Name of Complainant Maanasa
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for a burger couple of Months back n it was horrible n bread had fungus on it..i complained and they said can give 40rs back.which is 1/4cost of item..but I said it’s ok.but it wasn’t given even after repeated queries.. ZOMATO Refund promised for 40rs but not given.. was last modified: March 12th, […]

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Money Deducted by Zomato and No confirmation up to one hour

Name of Complainant Sudhakar Reddy
Date of ComplaintMarch 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is sudhakar from Guntur, Andra Pradesh. On 10/03/2019  in Zomato app i ordered some food. money was deducted from my account but i did not get any confirmation from them payment mode is from Freecharge. I waited above 30 minutes. i am very hungry on that time. I call Zomato Customer care, No use. […]

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Zomato delivered non veg food in place of veg

Name of Complainant Uttra kapoor
Date of ComplaintMarch 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I odered veg muglai dum briyani from what a briyani charmwood village , they gave me non-vegetarians briyani. We are pure vegetarian people The number on site for restaurant is wrong Noone responding from Zomato too Zomato delivered non veg food in place of veg was last modified: March 11th, 2019 by Consumer Court

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Excess price charged compare to MRP

Name of Complainant Sanjay inani
Date of ComplaintMarch 10, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Just to highlight how you can make people fool. Zomato is also doing the same by increasing the price the product even from the MRP and post that showing that Zomato is offering 50% discount. to support my statement I am giving 2 example happened with me in Chittorgarh (Raj) on March 17, 2019. 1. […]

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