zomato

In an order payment was failed but money credited to Zomato as shown cards statement and now they don’t agree to refund

Posted on by Consumer Court
Name of Complainant Prabhat Suryavanshi
Date of ComplaintMarch 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 24 Feb 2019 from hotel sai mahima Bhopal at the time of payment shown failure again I ordered from same again failure third time I changed the restaurant an successfully got the food but money got deducted for previous two failed order also as I asked to Zomato they told […]

Read More...

Zomato Not delivered my food

Posted on by Consumer Court
Name of Complainant DURGESH CHOUDHARY
Date of ComplaintMarch 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I order food from Zomato at 11clk in night and delivery boy accept request Till I wait 1 hours for food then he say I can’t able to delivered your food this is Zomato service Right now iam hungry because he does not delivered food… Zomoto sent my amount back but no need for […]

Read More...

Zomato is not refunding my amount.

Posted on by Consumer Court
Name of Complainant Vicky
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I work in night shift, I regularly order food using Zomato. Recently, twice I received spoiled food. Immediately I contacted delivery boy he asked me to contact the customer service. They said they will verify it and process the refund. But it has been a month I still haven’t got my money back. Order # […]

Read More...

I have not received my zomato refund

Posted on by Consumer Court
Name of Complainant Harshadip Bansode
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered from food from zomato but got spoilt food they promised me to give refund but they have not paid any attention to this. So they are violated their policies of refund I have not received my zomato refund was last modified: March 14th, 2019 by Consumer Court

Read More...

Zomato Cheated the money

Posted on by Consumer Court
Name of Complainant Madankumar
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

my name was madankumar I ordered food in Zomato but after an hour call the executive and ask about the delivery but he says it will take another one hour to delivery I confirm with delivery person he said that I’ll get the full refund but after I cancelled due to late delivery they have […]

Read More...

Zomato takes customers for granted

Posted on by Consumer Court
Name of Complainant Vinay B
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered using Zomato and the food received was spoilt, on complaining for same, I was given the generic answer that we will make sure things work well in future. Even when the restaurant in question agreed for a refund, Zomato put me through an ordeal, and asked 24 hours for refund into the […]

Read More...

Fraud cancellation charge by Zomato

Posted on by Consumer Court
Name of Complainant Shank
Date of ComplaintMarch 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

No food was delivered but Zomato is threatening to charge cancellation fees amounting to food order. The restaurant confirmed that order was cancelled and no food was prepared. Fraud cancellation charge by Zomato was last modified: March 14th, 2019 by Consumer Court

Read More...

Zomato Order No: 1412054868 is not delivered but app says delivered

Posted on by Consumer Court
Name of Complainant prem prakash
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, Order No: 1412054868 is not delivered yet. I made this order from zomato by around 09:27 PM and the same has committed to deliver by 10:10 PM. It is not delivered yet. I am not getting any response from the delivery boy (+91-7703926224) and from the zomato customer care. I have paid through […]

Read More...

Zomato account blocked

Posted on by Consumer Court
Name of Complainant Akash patil
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My account is blocked for online ordering and is saying it is due to suspicious activity but i haven’t done anything but its ok if not zomato i will use swiggy they will be lossed not me but my problem is i cannot use the app like viewing a restaurant using gold etc and customer […]

Read More...

ZOMATO Refund promised for 40rs but not given..

Posted on by Consumer Court
Name of Complainant Maanasa
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered for a burger couple of Months back n it was horrible n bread had fungus on it..i complained and they said can give 40rs back.which is 1/4cost of item..but I said it’s ok.but it wasn’t given even after repeated queries.. ZOMATO Refund promised for 40rs but not given.. was last modified: March 12th, […]

Read More...