zomato charges 100% cancellation charge & cancelled my order without my permission

Name of Complainant abhishek rai
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by abhishek rai:

I have placed order of 935 & it picked my home address, but while placing it was shoing my office address which was correct.I ask them to cancel this, then i received call from zomato agent(GAURAV).He told me i will not get my refund then i asked him to deliver my order & don’t cancel it, still he disconnected my call & cancelled it.Now they are not refunding my money

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zomato charges 100% cancellation charge & cancelled my order without my permission

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