zomato

Zomato food delivery

Posted on by Consumer Court
Name of Complainant Isha Batta
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered through Zomato on 26.08.2019 at 8.17 PM but got food delivered at 9.30 PM and the food (chole chawal) was completely spilled in the carry bag in which delivery boy delivered it. When I confronted Zomato’s customer support team, they gave me a vague sorry and offered to pay me INR 35 as […]

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Zomato Order Cancelled – Money Not refunded

Posted on by Consumer Court
Name of Complainant Logesh
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My food Order was cancelled and Money was not refunded. The delivery guy was rude and he speaks only hindi, he is not able to understand any other language. though i was guiding him the route, as he was not aware of route he had cancelled the order, after cancelling the order he had blocked […]

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Placed an Order to zomato, it was cancelled by delivery guy and no money refunded

Posted on by Consumer Court
Name of Complainant Logesh
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomoto delivery guys are poor in speaking any languages, other than hindi. I had placed an order for 700 rupees. the order was cancelled by the delivery guy – Dilip Deb – 9740198637, stating i had not picked the phone. Also, there is no phone numbers available to call to zomoto, none of the phone […]

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Refund never received

Posted on by Consumer Court
Name of Complainant Manya Tandan
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On 20th August, I placed an order from pudding and pie for Rs.181. The delivery guy who reached had no change and took my Rs.500 note and never returned. It has been a week and I have spoken to chat support on Zomato day after day after day with them promising me 319 credits and […]

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Worst customer service by Zomato and not giving refund for cancelled order

Posted on by Consumer Court
Name of Complainant Jyotsna
Date of ComplaintAugust 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order no 2012355585 I’m generally not pissed with zomato coz everytime i chat my issue gets resolved. This night i placed an order with classic at 11 pm and i kept on checking and chat it showed waiting for a valet. It prompted would you like to call classic. I did. Classic answered in a […]

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Order accepted by zomato not delivered to me

Posted on by Consumer Court
Name of Complainant Santosh Langhe
Date of ComplaintAugust 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order from zomato. They accepted my order.but not delivered to me. They cancelled my order Order accepted by zomato not delivered to me was last modified: August 26th, 2019 by Consumer Court

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No refund by Zomato even after the food item didn’t get delivered.

Posted on by Consumer Court
Name of Complainant Vaibhav Narula
Date of ComplaintAugust 26, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered from Go Gourmet Sector 16 A via zomato. Go gourmet forgot to add the beverage with the order which i had ordered and already paid too. I talked to zomato and explained them everything, first they declined of any other adjustments then they talked to the restaurant and assured me that i’ll get […]

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Worst packaging

Posted on by Consumer Court
Name of Complainant Rajat
Date of ComplaintAugust 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They have delivered me meal in worst conditions. There is no fault of delivery boy because packing of food is very worst. They denying for refund also Worst packaging was last modified: August 24th, 2019 by Consumer Court

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Zomato Complaint: Payment deducted, order cancelled and didn’t refund

Posted on by Consumer Court
Name of Complainant Mohit sharma
Date of ComplaintAugust 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

First the amount has been deducted from my account and then they cancelled the order and when I asked for refund they denied. Zomato Complaint: Payment deducted, order cancelled and didn’t refund was last modified: August 24th, 2019 by Consumer Court

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