| Name of Complainant | |
| Date of Complaint | August 27, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
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On 20th August, I placed an order from pudding and pie for Rs.181. The delivery guy who reached had no change and took my Rs.500 note and never returned. It has been a week and I have spoken to chat support on Zomato day after day after day with them promising me 319 credits and that they will fire that delivery guy. I have received no proof of action against that man and have received only 181 credits. Everytime I open a chat, a new executive asks me why I am asking for 319 credits instead of 181. It has been a week and Zomato is incapable of issuing something so basic and after that the chat support signs off telling me to have a great day ahead and stay blessed. Not only have I been cheated of my money and the delivery guy gone scot-free, Zomato has done nothing to fix it and are completely incompetent.
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