zomato

not getting refund for failed order

Posted on by Consumer Court
Name of Complainant Tegveer Singh
Date of ComplaintSeptember 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

i tried to place a order on september 19 through which got cancelled due to payment failure but amount was deducted from my account. I have talked to zomato chat support and email support a number of times since sept 19 but no one support was provided to me regarding the issue. they just keep […]

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Zomato Order never delivered

Posted on by Consumer Court
Name of Complainant Isha Bali
Date of ComplaintSeptember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

First, the order processed normally. The rider was not able to find the location, he said he is new to the job. I instructed him step-wise that where to come. After some time I called him, he said he is waiting for the order to get cancelled so he doesn’t face any consequences. I again […]

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Zomato credit fraud

Posted on by Consumer Court
Name of Complainant Kavi Kumaran
Date of ComplaintSeptember 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed the order online and got accepted, after 1 hour order was cancelled and i chatted with zomato, the person has promised zomato credit as compensation in 48 hours and a week passed already and i chatted 3 times about the status, they were informing to wait for 24 hours more without any […]

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Amount debited but order not confirmed

Posted on by Consumer Court
Name of Complainant AYUSHI MISHRA
Date of ComplaintSeptember 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered From Rockford Kitchen. The amount of 145 was debited but there is no confirmation of our order! Amount debited but order not confirmed was last modified: September 25th, 2019 by Consumer Court

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Not received refund from Zomato for cancelled order by the restaurant

Posted on by Consumer Court
Name of Complainant Arrunaah Athyala
Date of ComplaintSeptember 25, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/M’am, On 13th sept 2019, I have order food cost Rs 922, due to unavailability of the items restaurant cancelled it.  I havent recd this money yet from zomato. All their contact details are bogus, which is actually a serious issue just like runaway bride.   Kindly look into this matter. Await for your […]

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PAYMENT DONE.ORDER WAS NOT DELIEVERED NEITHER IT IS TRACKABLE

Posted on by Consumer Court
Name of Complainant Shivangi sharma
Date of ComplaintSeptember 25, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order the product,payment was being done online but still order not delievered to me at the given address PAYMENT DONE.ORDER WAS NOT DELIEVERED NEITHER IT IS TRACKABLE was last modified: September 25th, 2019 by Consumer Court

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No Response After payment on Order .App denied the payment

Posted on by Consumer Court
Name of Complainant Dheeraj Sharma
Date of ComplaintSeptember 25, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered my food from ZOMATO with order number- 1873214339 to Desi Flavours restaurant .. Rs.771 debit from my account by them.. I am continuously trying to connect them. No one reverting on chat.. since 1 hour .. it’s a worst experience I have faced by any app. No Response After payment on Order […]

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Cheating and fraudery

Posted on by Consumer Court
Name of Complainant Vivek V
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The following complaint is made on 24th September,Kochi. I had placed an order on kfc for a sum of Rs.1097 and my amount was accepted through online payment app google pay . The amount was transacted to zomato account and the order was said to be placed but then I received a notification that my […]

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Unprofessionalism and harassment from Zomato customer care

Posted on by Consumer Court
Name of Complainant Sumit Singh
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed my order on zomato and knowing the distance between restaurant and my address they assigned it to a cycle rider and it was not possible for him to deliver it.After which I received a call from zomato and asked them to place a complimentary order which they denied and when further I asked […]

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Zomato delivery – Missing items and no refund also

Posted on by Consumer Court
Name of Complainant Meghana Hiremath
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for food from zomato on September 2nd, 2019. 2 items were missing in that order. When asked to the delivery boy, he told to contact zomato customer care. And he asked for phone and rated his service as 5 star. Then I contacted the customer care. I have attached the screenshot of […]

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