Paid order cancelled by merchant of zomato online food delivery app and not refund my payment

Name of Complainant Puneet Nimesh
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Puneet Nimesh:

  • I just order gajar ka halwa from zomato and when I was select my food it’s show me an option of gajar ka halwa so I ordered it and pay through paytm and after confirmed the order merchant and delivery guy is saying there is no gajar ka halwa in shop and when I choose the support option my order was cancelled by moolchand shop Karol Bagh and now zomato didn’t refund my payment.

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