zomato

I ordered on Zomato but the order was not delivered

Name of Complainant Akshat singh
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Maine Zomato se 1 order Kiya tha jo ki mujhe delever nhi Kiya gya or ab 2 ghante baad bol rhe hai ki ise cancel kr do or paise le lo costomer aaise baat kr rhe jaise ki maine paise nhi diye I ordered on Zomato but the order was not delivered was last modified: […]

Read More...

Shasanala vidya

Name of Complainant Shasanala vidya
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered food in zomato they accepted it and the status shown 20 mints after 2 hours also the status shown same.i was called to customer care she said if cancelled the order some chagres are bear by the customer.here is problem due to zomato they neglect customers and simply said wait for some […]

Read More...

Refund not received

Name of Complainant Divya Sanodiya
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ordered food through Zomato on **/**/****,payment via Paytm upi, which got cancelled by the Zomato due to their own issues and they initiated the refund on the same day for the amount Rs ***. After tracking the refund on Zomato app, it showed the refund credited on **/**/****, but I did not get any amount […]

Read More...

Delivery person eat my food and deliver the different food

Name of Complainant Harish selvaraj
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order 1 special chicken biriyani and 1normal chicken biriyani in thoppu Kari virundhu, but that zomato delivery person delivered me an different food. Delivery person eat my food and deliver the different food was last modified: September 12th, 2023 by Consumer Court

Read More...

Zomato Wallet Refund

Name of Complainant Jay Shag
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Its Been 15+ Days and Refund of My Zomato Wallet have not been Credited to my Account, I Have Tried Contacting Zomato Customer Care but the only Answer they have email @ Zomato and no Appropriate Reply I’m getting from the Portal, Kindly Take into Consideration and Help me with my Refund Zomato Wallet Refund […]

Read More...

Ordered Veg Paneer Roll – Received Non Veg Chicken Roll from Zomato.

Name of Complainant Vivek Jagadish
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi Sir, Yesterday 10/09/2023, I ordered Veg Paneer Roll and received Non Veg Chicken Roll from Zomato. Please penalize them with Rs: 10,000/-. Attaching the pics. Thank You. Ordered Veg Paneer Roll – Received Non Veg Chicken Roll from Zomato. was last modified: September 11th, 2023 by Consumer Court

Read More...

NOT REFUND THE AMOUNT ALREADY ADVISE CUSTOMER CARE /Account or service reference ORDER NUMBER -5153971649 Ticket Id :3037910845

Name of Complainant RAJEEV KUMAR
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear SOD We have mention the address but your delivery persons has reached wrong address as per your concern and by mistekenly we have mentioned two Adress but we discussed with Zomato customer from the refund applied the customer desk advise will try to give refund Please check we. Have not used your food order […]

Read More...

Zomato Order ID – 5158754196 Non delivery of Food

Name of Complainant Ebrahim Rangwala
Date of ComplaintSeptember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I recently ordered from Zomato and I didn’t receive the order. When I complained about the incident and the rude behaviour and attitude of the delivery guy I was offered discount promo code against my order amount. I asked them to refund my money through original mode of payment as I don’t wish to […]

Read More...

Non delivery of the order & claiming delivered

Name of Complainant Mohammed Kaleem
Date of ComplaintSeptember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order in Zomato at Restaurant NOTO – Healthy ice cream with order Id 5163365341. I was supposed to receive the order at 9:34 but I got delayed then after sometime I tried reaching out to the the customer care executive, they said it will be delivered in 5 mims, 10 mins, […]

Read More...