zomato

No system of complaint redressal and unfair resolutions that harm consumer

Posted on by Consumer Court
Name of Complainant Pranav
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a particular vegetarian pizza from a restaurant called Grill Master’s. It was supposed to have toppings like paneer and mushroom and also a special garlic sauce. The pizza that was delivered had none of these toppings and only had other basic toppings. I raised a complaint through Zomato, and the resolution that the […]

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Food was not delivered by Zomato on order and they refuse to refund

Posted on by Consumer Court
Name of Complainant Soumya Ranjan Sarangi
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi team I had ordered Biryani from Dhaba 9 on 8th November and it was never delivered. I can clearly see delivery guy picked up the order and gone to his own house. Then later, he comes for delivery and wastes time around and goes back. Yet, the app shows delivery. Please refund my money. […]

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Stale food (veg-biryani) delivered by Eatclubb

Posted on by Consumer Court
Name of Complainant Deepak Kumar
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing here as I have yet to receive a satisfactory resolution from Eat Club or Zomato. I reached out to the Zomato team regarding the issue, but they have indicated that they are not the appropriate authority to provide compensation. I strongly believe that this matter is related to food safety, as the […]

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Reactivate my zomato id

Posted on by Consumer Court
Name of Complainant Mukul Saini
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir/madam Please activate my zomato id FE2445636. This id terminate due to order cancelation. Costumer calling me and come location. and i reached on the location then costumer canceled order . These situations are 3 times due to customer. I did call to supporter team .No response from supporter team because network issues. So […]

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Insects in Food from Zomato

Posted on by Consumer Court
Name of Complainant Mrunmay Mohapatra
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A friend of mine ordered food from Zomato from Green Chillies, Shaeednagar. The food (noodles) I got had a Insect Inside it which was fried alongside. Insects in Food from Zomato was last modified: November 8th, 2023 by Consumer Court

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Food foiled and emitted bad odur

Posted on by Consumer Court
Name of Complainant Koushik Sekar
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to you to file a complaint against Zomato and sizzle smoke regarding an order that I placed through Zomato’s platform on [06/11/2023] order no: [5312916031] I ordered tandoori chicken, but unfortunately, the food was completely spoiled and emitted a foul odor. It was evident that the chicken was not prepared […]

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Intercepting the Food Packet and Not delivering it. Not Delivering The Food Packet .

Posted on by Consumer Court
Name of Complainant Harsh Mishra
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order no. 5312985510 From zomato platform. Where Ravi meena is not delivering the food packet and might consumed that product him self. Customer is waiting from 3 hours still no help from zomato and Delivering boy. No responding of calls and messages. Intercepting the Food Packet and Not delivering it. Not Delivering The Food Packet […]

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Bad service experience

Posted on by Consumer Court
Name of Complainant Mandala saikiran
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food at Zomato but they are serving very poor service from there side I didn’t get proper items on the order I changed full amount but there’s helpless service also not responding Bad service experience was last modified: November 5th, 2023 by Consumer Court

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Received non veg food instead of veg

Posted on by Consumer Court
Name of Complainant Kiran Sreekumar
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered from Zomato, a few days ago, and instead of paneer dish, i received a non veg item. I am a vegetarian due to personal belief, and such an incident deeply upset me. Moreover, this is not the first time Zomato has failed to do any kind of help. They have declined refund […]

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Block I’d ker rakhi hai bache bhookhe reh rahe hai unko khana tak nhi mil pa Raha hai

Posted on by Consumer Court
Name of Complainant Priyank
Date of ComplaintOctober 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir bache bhookhe mar rahe hai mere or mujhe isme kaam karne nhi de rahe hai sir itna karja ho gaya hai kal please sir request hai sir I’d unblock karwa dijiye sir Block I’d ker rakhi hai bache bhookhe reh rahe hai unko khana tak nhi mil pa Raha hai was last modified: October […]

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