zomato

Cheat by zomato

Posted on by Consumer Court
Name of Complainant Renu
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Name-Renu,,order id-1904244387 I ordered a non veg combo from Shama Dhaba, it had roti, biryani, chicken korma, cold drink. First thing was the late delivered food to me. When I opened it, the gravy came out from the packing. When the roti was opened, it was burnt.When I opened Chicken Korma, it also had chicken […]

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Food delivery

Posted on by Consumer Court
Name of Complainant Sunny
Date of ComplaintSeptember 3, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Zomato and restaurant had accepted my order. After one hour and twenty minutes they said restaurant could not fulfil my requirement at night 11:40. I called on that restuarant number and inquired about my order. They said we have not received or accepted any order. That means Zomato people are cheating on customer and taking […]

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Zomato food app

Posted on by Consumer Court
Name of Complainant Zeba
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had order pizza but it didn’t get deliver to me and I had already made the payment the delivery executive officer is saying he has reached my location but to me it was showing he is still far away. He cancelled my order n Zomato did not refund my money as they were saying […]

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Zomato Food not delivered after charging

Posted on by Consumer Court
Name of Complainant Farhab
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered A meal in zomato on 19th August. I’ve paid the amount instantly only. I did not get the parcel that night and yet. I’ve raised a complaint through the customer chat option and they have said the amount lot will be refunded in 48 hrs. Today it’s 25th August and I did not […]

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Zomato delivery service deducted amount and didn’t deliver my food.

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, On 19th Aug 2020, I ordered food from Kritunga Restaurant (3rd floor, near esteem mall,  sahakar nagar, Bangalore) using ZOMATO delivery app ORDER ID : 1484033977 and I paid Rs: 700.68. My food was never delivered and the zomato delivery agent didn’t even respond to my calls. I tried to contact zomato call centre […]

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Money not refunded by Zomato

Posted on by Consumer Court
Name of Complainant Dakshesh Patel
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 3 items. The delivery time showed 30 minutes but tool more than 55 minutes. Over than, ALL the three items delivered were wrong. What is even worse is that they delivered egg omlette where as all items ordered were vegetarian. Upon contacting the customer care, the guy was rude and asked for […]

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Zomato Delivery Partner Greivance

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir, I recently saw an advertisement wherein there was an offer to join the Zomato Delivery Partner Services. I contacted them at the displayed numbers. I received the Zomato Delivery Partner App and installed it. In the application i submitted my aadhar card number, and PAN details. It Also demanded a payment of 1440/- […]

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Zomato Cancelled my food order

Posted on by Consumer Court
Name of Complainant jai prakash r
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir / madam My order no. 1807744351 to my house at ambala cantt. was declined stating reason that I did not pick the call. I was in the washroom and the service guy called me only once and there was a recording message that what shud we do with the order. when I typed […]

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Zomato Food

Posted on by Consumer Court
Name of Complainant Sahnaj
Date of ComplaintAugust 20, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Today I ordered a chicken boring from Zomato  where I found a chicken leg pieces which was not cleaned properly, without removing the hair they just cook it. I was trying to contact the restaurant, but the number was out of service. So I complained through message. Zomato Food was last modified: August 24th, 2020 […]

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Zomato Hasn’t refunded for the order

Posted on by Consumer Court
Name of Complainant Arun Iyer
Date of ComplaintAugust 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I place food orders always with zomato and when I have an issue, I used to chat with them. This time when I had an issue, they asked me to send an email to order@zomato.com, which I did and I received an automated response that it will be resolved in 24 to 48 hours, […]

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