zomato

Zomato Food not delivered after charging

Posted on by Consumer Court
Name of Complainant Farhab
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered A meal in zomato on 19th August. I’ve paid the amount instantly only. I did not get the parcel that night and yet. I’ve raised a complaint through the customer chat option and they have said the amount lot will be refunded in 48 hrs. Today it’s 25th August and I did not […]

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Zomato delivery service deducted amount and didn’t deliver my food.

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, On 19th Aug 2020, I ordered food from Kritunga Restaurant (3rd floor, near esteem mall,  sahakar nagar, Bangalore) using ZOMATO delivery app ORDER ID : 1484033977 and I paid Rs: 700.68. My food was never delivered and the zomato delivery agent didn’t even respond to my calls. I tried to contact zomato call centre […]

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Money not refunded by Zomato

Posted on by Consumer Court
Name of Complainant Dakshesh Patel
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 3 items. The delivery time showed 30 minutes but tool more than 55 minutes. Over than, ALL the three items delivered were wrong. What is even worse is that they delivered egg omlette where as all items ordered were vegetarian. Upon contacting the customer care, the guy was rude and asked for […]

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Zomato Delivery Partner Greivance

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir, I recently saw an advertisement wherein there was an offer to join the Zomato Delivery Partner Services. I contacted them at the displayed numbers. I received the Zomato Delivery Partner App and installed it. In the application i submitted my aadhar card number, and PAN details. It Also demanded a payment of 1440/- […]

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Zomato Cancelled my food order

Posted on by Consumer Court
Name of Complainant jai prakash r
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir / madam My order no. 1807744351 to my house at ambala cantt. was declined stating reason that I did not pick the call. I was in the washroom and the service guy called me only once and there was a recording message that what shud we do with the order. when I typed […]

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Zomato Food

Posted on by Consumer Court
Name of Complainant Sahnaj
Date of ComplaintAugust 20, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Today I ordered a chicken boring from Zomato  where I found a chicken leg pieces which was not cleaned properly, without removing the hair they just cook it. I was trying to contact the restaurant, but the number was out of service. So I complained through message. Zomato Food was last modified: August 24th, 2020 […]

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Zomato Hasn’t refunded for the order

Posted on by Consumer Court
Name of Complainant Arun Iyer
Date of ComplaintAugust 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I place food orders always with zomato and when I have an issue, I used to chat with them. This time when I had an issue, they asked me to send an email to order@zomato.com, which I did and I received an automated response that it will be resolved in 24 to 48 hours, […]

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Didn’t receive any order from Zomato

Posted on by Consumer Court
Name of Complainant Kanishka
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered something from a sweet shop and didnt receive the order. Valet showed delivered. But it wasnt delivered to me. And the guy said that i should go to him and accept the order. I have mailed zomato. But they aint responding to my refund request. Didn’t receive any order from Zomato was last […]

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Stale food, missing items

Posted on by Consumer Court
Name of Complainant Priyanka Dhedia
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order id 1365090789 Even after repeated complains, no one bothered to respond from your end. Is this the kind of service you give. I was provided with stale food, missing items and no complain from my end was responded to. I want the refund in full Chilli mushroom was stale, smelly, Garlic chilly noodles was not […]

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Zomato order not delivered

Posted on by Consumer Court
Name of Complainant Ruchi rawat
Date of ComplaintAugust 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear team, Order No: 1950389652 is not delivered yet. I made this first order from zomato by around 8:30 ish PM and the same has committed to deliver by 9:40 PM. It is not delivered yet. I am not getting any response from the delivery boy and from the zomato customer care. Please initiate cancellation […]

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