zomato

refund

Posted on by Consumer Court
Name of Complainant mahi
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

my  unique ticket ID for the reference is 6046984.i placed a order which was refused on delivery location basis by restaurant by the name of biryani by kilo .the payment was made by paytm but later the restaurant cancelled my delivery. even after the cancellation the oredr is showing delivered by app and i have […]

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I got a matchstick in my food. Ordered by zomato

Posted on by Consumer Court
Name of Complainant Ambreen kapoor
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This complaint is for zomato. I ordered food on 5th sept 20 via zomato from sunil Momos.com and there was a matchstick in my food.. And for seeking help and complaing about the same i’m trying to use the chat support function of zomato app… But it is not working and i ahve written so […]

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Amount is deducted but order is not processed and got message as payment incomplete

Posted on by Consumer Court
Name of Complainant Kunal Sakpal
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, This is kunal sakpal here. I ordered food on Zomato on September 4th 2020 for Rs.556.84 using Google pay. The money got deducted immediately from my account but Zomato says payment incomplete and the order was not processed further. I have attached the screenshot of the order and transaction details. Company: Zomato Order Restaurant […]

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Zomato cancelled my order by themselfs and not refunding the amount.

Posted on by Consumer Court
Name of Complainant karan vilas more
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 26th of August I ordered food from Zomato but they cancelled the order by themselfs and did not pay me back. I even talked to their executives they told me they will connect with me within 24 hours but they are not calling again.  I have recording of call and even chats which shows […]

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Hair in food. And they are not replying to my complaint

Posted on by Consumer Court
Name of Complainant Mohammed Asif
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered some food yesterday night and there was hair in my food. I tried contacting them but couldn’t. I also sent them the mail but they are still not replying to my complaint. Hair in food. And they are not replying to my complaint was last modified: September 4th, 2020 by Consumer Court

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Cheat by zomato

Posted on by Consumer Court
Name of Complainant Renu
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Name-Renu,,order id-1904244387 I ordered a non veg combo from Shama Dhaba, it had roti, biryani, chicken korma, cold drink. First thing was the late delivered food to me. When I opened it, the gravy came out from the packing. When the roti was opened, it was burnt.When I opened Chicken Korma, it also had chicken […]

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Food delivery

Posted on by Consumer Court
Name of Complainant Sunny
Date of ComplaintSeptember 3, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Zomato and restaurant had accepted my order. After one hour and twenty minutes they said restaurant could not fulfil my requirement at night 11:40. I called on that restuarant number and inquired about my order. They said we have not received or accepted any order. That means Zomato people are cheating on customer and taking […]

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Zomato food app

Posted on by Consumer Court
Name of Complainant Zeba
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had order pizza but it didn’t get deliver to me and I had already made the payment the delivery executive officer is saying he has reached my location but to me it was showing he is still far away. He cancelled my order n Zomato did not refund my money as they were saying […]

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Zomato Food not delivered after charging

Posted on by Consumer Court
Name of Complainant Farhab
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered A meal in zomato on 19th August. I’ve paid the amount instantly only. I did not get the parcel that night and yet. I’ve raised a complaint through the customer chat option and they have said the amount lot will be refunded in 48 hrs. Today it’s 25th August and I did not […]

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