zomato

Refund was promised but not yet delivered after so many reminders

Posted on by Consumer Court
Name of Complainant Shubham Agarwal
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 14th November 2020 I received an order on Zomato and I handed it over to the delivery boy after double checking the item but they charged me for the wrong product. After a conversation with them through few mails they agreed to refund the amount which was deducted by them on 21st November 2020. […]

Read More...

Zomato order is not delivered even after Paid payment

Posted on by Consumer Court
Name of Complainant Madhur Gupta
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

On 27.12.20 I ordered online on Zomato and paid online with Paytm having zomato order ref no 2095730018. On same day i communicate with the restaturant and they confirmed that the order is still with them and no zomato official picked that order. After sending so many mails at order@zomato.com no response comes and on […]

Read More...

Food delivery cancelled after 1:30hrs

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I ordered  food from zomato at 11:15 pm , 2Jan 2021 and the time of delivery was showing 30 min., but after 30 min. I tried to reach their delivery peraon but didn’t  got any response , then contacted restuarant  and they said order is prepared but valet didn’t came to pick up […]

Read More...

I got wrong food

Posted on by Consumer Court
Name of Complainant Prince Kesarwani
Date of ComplaintJanuary 3, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I am a vegetarian and i got non veg sabji with paratha instead of getting shahi paneer and kulcha and they haven’t took any action and all time they tried to exploit my vegetarian’s culture and religion.. I got wrong food was last modified: January 3rd, 2021 by Consumer Court

Read More...

Fraud for my order and deducting my half amount.

Posted on by Consumer Court
Name of Complainant Richa jain
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered from Zomato by default.and when I seeing notification from Zomato that your order has been booked.At that same time I was cancelled my order. But they cheating me for my order. And deducting my half of the amount from whole amount without any reason. And I also mail to the Zomato for […]

Read More...

Listing not active since 3 months

Posted on by Consumer Court
Name of Complainant Monika Khanna
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Zomato Team , We are really upset while writing this complaint. Though Zomato is growing higher n higher due to increased no of orders.but sadly is bothering to take care of the restaurant s and people who are willing to take listing in their app. If listing will not happen then how will people […]

Read More...

Zomato app

Posted on by Consumer Court
Name of Complainant Pooja Gupta
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/Ma’am I have ordered 2 platinum thali from mangal sweets Prashant Vihar using Zomato App on 31st December 2020 at 9:50pm. After one hour delivery boy told us to talk to customer care n ask them to change the delivery boy. Zomato app don’t have option to call on customer care. They can only be […]

Read More...

harassment and financial loss

Posted on by Consumer Court
Name of Complainant Zubin Chhabra
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m a merchant partner with zomato. I’ve listed my restaurant on Zomato’s platform for getting orders and serving my customers. But I’m getting fooled by the zomato company. After sending them so many mails regarding the issues i was facing none of them resolved my issues. harassment and financial loss was last modified: January 2nd, […]

Read More...

Amount deducted 2 Times

Posted on by Consumer Court
Name of Complainant Praful
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

When I ordered food and payment it amount deducted but order not accepted then I paid again money deducted again.. it’s happened 5days back still money not refunded .. Amount deducted 2 Times was last modified: December 30th, 2020 by Consumer Court

Read More...