zomato

Stale food items

Name of Complainant Shoaibyamani
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order id is 2015536481 I order biscuits and got unfresh biscuits having a piece I started coughing and the packing box has sort of thing stuck on it and looks not good at all. I can imagine how restaurant is selling items that are not fresh and not safe to have . I want my refund and […]

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Zomato refund related

Name of Complainant Sagar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food in zomato app that order not accepted but my money deducted from my account when I have asked to refund my money they are saying it refunded within 7 working days actually its already 9 days completed Zomato refund related was last modified: January 8th, 2021 by Consumer Court

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Deducting half of the amouñt on order without any reason. Making fraud with all peoples

Name of Complainant Richa jain
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato making fraud with me.deducting half of the amount without any reason. Deducting half of the amouñt on order without any reason. Making fraud with all peoples was last modified: January 8th, 2021 by Consumer Court

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Refund was promised but not yet delivered after so many reminders

Name of Complainant Shubham Agarwal
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 14th November 2020 I received an order on Zomato and I handed it over to the delivery boy after double checking the item but they charged me for the wrong product. After a conversation with them through few mails they agreed to refund the amount which was deducted by them on 21st November 2020. […]

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Zomato order is not delivered even after Paid payment

Name of Complainant Madhur Gupta
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

On 27.12.20 I ordered online on Zomato and paid online with Paytm having zomato order ref no 2095730018. On same day i communicate with the restaturant and they confirmed that the order is still with them and no zomato official picked that order. After sending so many mails at order@zomato.com no response comes and on […]

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Food delivery cancelled after 1:30hrs

Name of Complainant Rohit
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I ordered  food from zomato at 11:15 pm , 2Jan 2021 and the time of delivery was showing 30 min., but after 30 min. I tried to reach their delivery peraon but didn’t  got any response , then contacted restuarant  and they said order is prepared but valet didn’t came to pick up […]

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I got wrong food

Name of Complainant Prince Kesarwani
Date of ComplaintJanuary 3, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I am a vegetarian and i got non veg sabji with paratha instead of getting shahi paneer and kulcha and they haven’t took any action and all time they tried to exploit my vegetarian’s culture and religion.. I got wrong food was last modified: January 3rd, 2021 by Consumer Court

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Fraud for my order and deducting my half amount.

Name of Complainant Richa jain
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered from Zomato by default.and when I seeing notification from Zomato that your order has been booked.At that same time I was cancelled my order. But they cheating me for my order. And deducting my half of the amount from whole amount without any reason. And I also mail to the Zomato for […]

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Listing not active since 3 months

Name of Complainant Monika Khanna
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Zomato Team , We are really upset while writing this complaint. Though Zomato is growing higher n higher due to increased no of orders.but sadly is bothering to take care of the restaurant s and people who are willing to take listing in their app. If listing will not happen then how will people […]

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