zomato

Order not delivered and delivery guy blocked my number so that I cannot call back

Posted on by Consumer Court
Name of Complainant Sarat
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It is unprofessional and purposefully done by Zomato that if the order is not delivered,  don’t pick call and if repeated call is coming, block the number. Otherwise an ordinary delivery guy will never do it because he knows, he will loose his job. This is I think the latest trend of companies dealing on […]

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NON REFUND FROM ZOMATO

Posted on by Consumer Court
Name of Complainant Dr Vishal Yadav
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Had Ordered 2 Items Worth ₹884.15 On 1st Jan, 2021 At 11.05 AM From Cafe Coffee Day, Jubilee Hills Via The Zomato App. Later I Was Informed By The CCD Manager That 1 Of The Items Is Not Available Hence He’ll Be Delivering Only The Other Remaining Item For Which Zomato Issued Me A […]

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Fraud zomato

Posted on by Consumer Court
Name of Complainant Suryakant nayak
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Pls find the attached image show how the Zomato guy delivered the food,is they people mentain the safety and when I have contacted to Zomato they told itna to chalta hai. Fraud zomato was last modified: January 9th, 2021 by Consumer Court

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Order never received even after waiting for 3 hrs, later it was marked delivered

Posted on by Consumer Court
Name of Complainant Jyoti Singh
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on 1st Jan 2021 at 8.45pm, it was expected to be delivered at 9.30 pm. When i didn’t received th4 food, i called restaurant they said it will take another 30-40 mins.  Later I called them again after 30 mins, same story from their side. After waiting for 2 and half hrs […]

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CANCELLATION OF ORDER AFTER RECEIVING PAYMENT AND NOT INFORMING TO US

Posted on by Consumer Court
Name of Complainant PRAVEEN RAJ
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id – ‪1704896289‬ I ordered food amount deducted after deducting amount, hotel declined the order message came AMOUNT WILL BE CREDITED AFTER 3 -4 WORKING DAYS When chat with customer care – told it was gateway failure but when checked with hotel the payment was successful THE CUSTOMER REPRESENTATIVE MISGUIDED BY TELLING THE PAYMENT […]

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Stale food items

Posted on by Consumer Court
Name of Complainant Shoaibyamani
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order id is 2015536481 I order biscuits and got unfresh biscuits having a piece I started coughing and the packing box has sort of thing stuck on it and looks not good at all. I can imagine how restaurant is selling items that are not fresh and not safe to have . I want my refund and […]

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Zomato refund related

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food in zomato app that order not accepted but my money deducted from my account when I have asked to refund my money they are saying it refunded within 7 working days actually its already 9 days completed Zomato refund related was last modified: January 8th, 2021 by Consumer Court

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Deducting half of the amouñt on order without any reason. Making fraud with all peoples

Posted on by Consumer Court
Name of Complainant Richa jain
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato making fraud with me.deducting half of the amount without any reason. Deducting half of the amouñt on order without any reason. Making fraud with all peoples was last modified: January 8th, 2021 by Consumer Court

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Refund was promised but not yet delivered after so many reminders

Posted on by Consumer Court
Name of Complainant Shubham Agarwal
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 14th November 2020 I received an order on Zomato and I handed it over to the delivery boy after double checking the item but they charged me for the wrong product. After a conversation with them through few mails they agreed to refund the amount which was deducted by them on 21st November 2020. […]

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