zomato

Zomato charging delivery charges twice for same order.

Posted on by Consumer Court
Name of Complainant B pawan kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have order from McDonald through Zomato app. Both McDonald restaurant and Zomato both are charging delivery charges. Zomato modified McDonald’s delivery charges bill as packing charges. Zomato charging delivery charges twice for same order. was last modified: July 12th, 2021 by Consumer Court

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Zomato order’s burnt food

Posted on by Consumer Court
Name of Complainant Sunil
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, i had ordered a chunck of food from zomato and it was mostly burned . I had attached the bill that they said to be refunded. I had contacted them on twitter but now they are not replying ? Zomato order’s burnt food was last modified: July 12th, 2021 by Consumer Court

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Zomato Delivered a Non Veg Roll instead of Veg Rolls in Order

Posted on by Consumer Court
Name of Complainant Vikram
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have ordered 4 vegetarian rolls and two paneer rolls via Zomato. The Order # is : 3032478544 Zomato has delivered non vegetarian item in the order at home. One of my family members have eaten non vegetarian who has never eaten before and is vegetarian by birth and we all have never eaten non […]

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Coupon code worth 1200₹ was settled for 474₹ and I was told it can be only used once

Posted on by Consumer Court
Name of Complainant Humaira khan
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato delivered a wrong order to me on Sunday of worth 500₹ where as my actual order was for 1200₹ as an apology zomato asked me if I wanted the refund in card through which I had paid or as coupon ? I chose coupon because I order very frequently. They gave me a coupon […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Pankaj
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on 20th June, 2021 which was cancelled by Zomato (Order ID 2468338382). The order was worth INR 659.40 and I was assured that the refund will be received in 3-4 days. Since then, I have followed up several times but I only get scripted responses from their customer care team and […]

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After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful.

Posted on by Consumer Court
Name of Complainant Shanker
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful. After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful. was last modified: […]

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Food was spread down in carry bag

Posted on by Consumer Court
Name of Complainant Sagarika
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

The person came along with the parcel at home the food was spread in carry bag very badly and he told that it has been fall down by mistakely very pathetic service by provided by you that idiot fellow name is Mr Dhruv Singh Food was spread down in carry bag was last modified: July […]

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