zomato

regarding zomato policy

Name of Complainant Ananya jha
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been ordering the food from zomato since a long time and each time i am facing the problem of change money.. every time they ask to pay online. i want to ask who made this rule and if the customers had to pay through online only than why cod is given. today it […]

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Received wrong food

Name of Complainant Praveen
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken dum beriyani insted I got chicken fry piece thatoo only single piece of chicken its coming dirty smell too and food is also too worrest and I have take a complaint to coustmer care also they also asking g apology not repeated it again they are telling already iam facing 2nd […]

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ORDER ID 3675404545

Name of Complainant ARTI RAWAT
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Concern, I have placed an order and i was unable to answer call then i just seen my phone and they have cancelled my order evn without refunding money. I am a regular customer with a rating of 4.8. My location is absolutly corrct the delivry agent should have seen the name plate but […]

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Zomato wrong Food Order

Name of Complainant Ankit Gupta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some food through zomato app from New Lazeez Restaurant, Rohini New Delhi on 13 July 2021 at 2:24 AM. My order number was 2302666833. The zomato delivered the wrong item and caused me to sleep without consuming meals I paid for. Meanwhile they use a chat option to deal with complaints and […]

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I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. not

Name of Complainant Gaurav
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. Hotel and delivery boy is talking like shit. they are saying we are not responsible for delivery I ordered food for my father. He was at fast. The order has been placed on 7:30pm […]

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Zomato charging delivery charges twice for same order.

Name of Complainant B pawan kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have order from McDonald through Zomato app. Both McDonald restaurant and Zomato both are charging delivery charges. Zomato modified McDonald’s delivery charges bill as packing charges. Zomato charging delivery charges twice for same order. was last modified: July 12th, 2021 by Consumer Court

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Zomato order’s burnt food

Name of Complainant Sunil
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, i had ordered a chunck of food from zomato and it was mostly burned . I had attached the bill that they said to be refunded. I had contacted them on twitter but now they are not replying ? Zomato order’s burnt food was last modified: July 12th, 2021 by Consumer Court

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Zomato Delivered a Non Veg Roll instead of Veg Rolls in Order

Name of Complainant Vikram
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have ordered 4 vegetarian rolls and two paneer rolls via Zomato. The Order # is : 3032478544 Zomato has delivered non vegetarian item in the order at home. One of my family members have eaten non vegetarian who has never eaten before and is vegetarian by birth and we all have never eaten non […]

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