zomato

Zomato wrong Food Order

Posted on by Consumer Court
Name of Complainant Ankit Gupta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some food through zomato app from New Lazeez Restaurant, Rohini New Delhi on 13 July 2021 at 2:24 AM. My order number was 2302666833. The zomato delivered the wrong item and caused me to sleep without consuming meals I paid for. Meanwhile they use a chat option to deal with complaints and […]

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I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. not

Posted on by Consumer Court
Name of Complainant Gaurav
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food for my father. He was at fast. The order has been placed on 7:30pm and does not delivered. Hotel and delivery boy is talking like shit. they are saying we are not responsible for delivery I ordered food for my father. He was at fast. The order has been placed on 7:30pm […]

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Zomato charging delivery charges twice for same order.

Posted on by Consumer Court
Name of Complainant B pawan kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have order from McDonald through Zomato app. Both McDonald restaurant and Zomato both are charging delivery charges. Zomato modified McDonald’s delivery charges bill as packing charges. Zomato charging delivery charges twice for same order. was last modified: July 12th, 2021 by Consumer Court

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Zomato order’s burnt food

Posted on by Consumer Court
Name of Complainant Sunil
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, i had ordered a chunck of food from zomato and it was mostly burned . I had attached the bill that they said to be refunded. I had contacted them on twitter but now they are not replying ? Zomato order’s burnt food was last modified: July 12th, 2021 by Consumer Court

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Zomato Delivered a Non Veg Roll instead of Veg Rolls in Order

Posted on by Consumer Court
Name of Complainant Vikram
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have ordered 4 vegetarian rolls and two paneer rolls via Zomato. The Order # is : 3032478544 Zomato has delivered non vegetarian item in the order at home. One of my family members have eaten non vegetarian who has never eaten before and is vegetarian by birth and we all have never eaten non […]

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Coupon code worth 1200₹ was settled for 474₹ and I was told it can be only used once

Posted on by Consumer Court
Name of Complainant Humaira khan
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato delivered a wrong order to me on Sunday of worth 500₹ where as my actual order was for 1200₹ as an apology zomato asked me if I wanted the refund in card through which I had paid or as coupon ? I chose coupon because I order very frequently. They gave me a coupon […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Pankaj
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on 20th June, 2021 which was cancelled by Zomato (Order ID 2468338382). The order was worth INR 659.40 and I was assured that the refund will be received in 3-4 days. Since then, I have followed up several times but I only get scripted responses from their customer care team and […]

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After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful.

Posted on by Consumer Court
Name of Complainant Shanker
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful. After paying the amount on delivery of the item, if there is any issue with order no customer service is provided. No one responds shame ful. was last modified: […]

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